Employees who like where they work will help the company make more money. Sears conducted an 800-store survey that showed the impact of employee attitudes on the bottom line. When employee attitudes improved by 5%‚ customer satisfaction jumped 1.3%‚ consequently increasing revenue by one-half a percentage point. Seeking ways to motivate and build worker morale pays dividends to any business or organization. The motivated worker is more committed to the job and to the customer. In order to attract
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Vol. 20‚ No. 04 Customer Satisfaction of Islami Bank Bangladesh Limited– A Factor Analytic Approach Muhammad Mahbubur Rahman( Mohammad Yasir Rabbi(( [Abstract: With the opening-up of the economy‚ business activities are getting more and more competitive and consequently focusing more on the satisfaction of customers by providing tailor made products and rendering services. In the age of globalization and privatization‚ financial institutions‚ mainly banks‚ have been facing intense rivalry
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HABIB BANK LIMITED Session 2007-09 Submitted To: Submitted By: SAJID VIRK Roll No.238 MBA DEPARTMAENT OF MANAGEMENTS The Islamia University of Bahawalpur PREFACE Internship is an essential part of MBE programmed and this provides us the practical knowledge of our theoretical concepts about the business. Internship is a way to get experience practically in some organization. This is the way to understand the working environment of some good organization.
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customers were always remained. Bayambang is one of the town with the largest number of barangays in Pangasinan‚ a largest place to establish a business. Business opportunity is increasing like mini grocery market‚ malls‚ fast food chains‚ banks‚ water refilling station and other small and big enterprises. This business establishment where very profitable and have impact to the customers especially here‚ is the groceries stores because customer or people can get or buy their daily needs into
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Internship Satisfaction CAROLINE P. D’ABATE Skidmore College MARK A. YOUNDT Skidmore College and University of Vermont KATHRYN E. WENZEL Caturano and Company Since internships are becoming more widely used as learning tools for students to help fill the gap between classroom learning and the practice of business‚ it is important to understand what aspects of these experiences make them the most worthwhile. This study assessed satisfaction of interns by looking at three broad factors (i.e.‚ job characteristics
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Motivating Employees Motivating Employees If you want a successful company‚ you need to understand the important role that your employees play in any activity. Many times‚ as an employer‚ we forget the importance of understanding employees’ needs and want to be able to keep an atmosphere with motivated employees. When I think about motivation‚ I think about the reason that initiates‚ guides‚ and maintains people to keep reaching for their goals. Without motivation
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Temporary Employees versus Permanent Employees Lynne Basco Ashford University BUS 640 Michael Blagg June 19‚ 2011 Temporary Employees versus Permanent Employees Executive Summary The purpose of this paper is to determine whether a company should utilize temporary employees over hiring permanent fulltime employees. This paper will look at not only the economic cost and the accounting cost of both options; it will also factor in the long-run economic impact that both options will have on
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THAT INFLUENCE EMPLOYEE’S JOB SATISFACTION IN HOTEL INDUSTRY CHAPTER 1: INTRODUCTION 1.0 INTRODUCTION This research is focusing on examine the factors that influence employee satisfaction in hotel industry. Employee satisfaction is one of the vital elements for a hotel to be success in future‚ it would help to gain the competitive advantages among competitors. The purpose of chapter one is to investigate the various factors that can affect employee satisfaction in hotel industry. Those
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employer (whether with or without notice).Strike is defined as the classical form of collective job action‚ including the collective withdrawal of labour by the employees or other affected interruption of work to put pressure on an employer to concede to their demands . Trojan mine employees were unlawful because according to the labor act in section 104 every employee has the right to resort to collective job action and the interception of a trade union in resolving the issue is advised and also the
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all that apply (from the options provided below‚ A-D) It has been suggested that “financial rewards do not guarantee more productivity‚ but paying attention to employees’ motivational needs does” and that “managers need to pay less attention to financial incentives and more to the actual motivation needs of their employees” (Sunday Business Post 2012). This is further supported by the results of the 2011 Mercer’s What’s Working survey where “being treated with respect‚ a work-life balance
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