(CHIROMO BRANCH) BY KERUBO PHELLISTERS OMARI A RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF DIPLOMA IN HUMAN RESOURCE MANAGEMENT TO THE KENYA INSTITUTE OF MANAGEMENT JULY 2013 DECLARATION Declaration by Student This research is my original work and has not been presented to any other examination body. No part of this research should be reproduced without my consent or that of the
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University of Exeter‚ Streatham Court‚ Rennes Drive‚ Exeter‚ EX4 4PU 2 Director of Group Operations‚ Lloyds TSB‚ 25 Gresham Street‚ London‚ EC2V 7HN CUSTOMER SATISFACTION AND SERVICE QUALITY IN UK FINANCIAL SERVICES ABSTRACT This paper reports the results of a longitudinal study into the drivers of customer satisfaction in a large UK Bank. The findings confirm the significance of staff satisfaction and service quality‚ suggested by the service profit chain literature‚ but dispute that this
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AOWIN DISTRICT ASSEMBLY DEPARTMENT OF COMMUNITY DEVELOPMENT ENCHI PROPOSAL ON IMPROVING UNEMPLOYMENT SITUATIONS IN AOWIN AND SUAMAN DISTRICTS COMPILED BY ENCHI COMMUNITY DEVELOPMENT INTRODUCTION Many has over the past years try to find out why unemployment in Ghana is always increasing at an increasing rate‚ various researchers has digested this problem in their localities‚ others have also taken the whole country at large; concerns has been raised as to ways to eradicate this
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hours are introduced in the work place. Therefore‚ there is a need to carry out more in-depth studies to determine the impact of longer hours and drastic scheduling changes on employees and to investigate their claims of being overworked. This research will look at the effect of long working hours on employees belonging to different industries‚ different types of organizations and employees in different situations. The study will also study the impact of gender‚ pay scale and age and examine whether
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factors that influence the organization. RATIONALE FOR THE STUDY: Engagement represents the motivational capital that exists within an individual‚ a unit‚ or an organization. It is a valuable resource that can boost company performance.Number of research shows that engagement is linked to important business outcomes like.‚ * higher levels of service to customers. * creating a work environment that is collaborative‚ creative‚ and stimulating. * Engaged work teams tend to have fewer accidents
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Indian automobile industry called ‘Tata Motors’. The year 2009 has been significant for Indian automobile industry as numbers of new models were launched for the domestic market and also registered a significant growth in exports. The report published by Cygnus research ranked Indian automobile sector to be number one on the basis of sales growth and Profit After Tax (PAT) growth during October- December 09 over October- December 08 over other 14 manufacturing sectors. The paper considers 22 factors
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performance of the employees are important to increase the effectiveness of the organization in the market. The performance of the employees in their tasks depends on the demanded responsibilities of the organization. However‚ according from the past research studies that focuses in the organization‚ the rewards and other incentives given to the employees can increase the productivity and effectiveness in the performance of the people. Background and Problem Statement The organizational aim of the organization
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No. | 1. | Executive Summary | 1 | 2. | Overview of Education Industry | 2 | | Education Funding and National Growth | 4 | 3. | Overview of Education Loan Industry | 5 | 4. | RESEARCH METHODOLOGY | 6 | | RESEARCH STATEMENT | 6 | | RESEARCH OBJECTIVE | 6 | | RESEARCH DESIGN | 7 | | SAMPLE SIZE | 7 | | SAMPLING TECHNIQUE | 7 | | TOOLS FOR DATA COLLECTION | 8 | | TOOLS FOR DATA ANALYSIS | 8 | 5. | SCOPE OF THE STUDY | 9 | 6. | LIMITATIONS OF
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The writer realizes that State Farms Training Hotel in Guangzhou which opening is forthcoming and it is have no a full recruitment plan‚ so this article will centre on the recruitment plan of State Farms Training Hotel in Guangzhou. Firstly‚ this report will analyze three different hotels and focus on one of them to study. The writer will choose one according to meet her needs. The second part is based on Outcome 1; further explain why the writer decided to choose State Farms Training Hotel and why
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PROPOSED TOPIC OF RESEARCH HR’s role in supporting gender diversity attheworkplaceand enhancing its impact on organisational effectiveness. OBJECTIVE OF PROPOSED RESEARCH This project aims to discuss the role of gender diversity in the workplace and how companies can profit from greater amalgamation of the workforce while respecting individual needs. The study will assess the current and future trends in diversity management‚ as perceived by HR professionals‚ by studying the diversity initiatives
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