Ethical Decision-Making: Employer Responsibilities and Employee Rights Chapter Objectives: After exploring this chapter‚ you will be able to: 1. Discuss the two distinct perspectives on the ethics of workplace relationships. 2. Explain the concept of due process in the workplace. 3. Define “employment at will” and its ethical rationale. 4. Describe the costs of an EAW environment. 5. Explain how due process relates to performance appraisals. 6. Discuss whether it is possible to downsize
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News Brief Hilton Hotels tops in customer satisfaction http://planyourmeetings.com/2006/06/01/hilton-hotels-tops-in-customer-satisfaction/ By Kristi Casey Sanders Published: June 1‚ 2006 Hilton Hotels Corporation leads the hotel industry in customer satisfaction‚ according to the latest statistics from the American Customer Satisfaction Index (ACSI). With a score of 78 points out of a possible 100‚ Hilton took the leadership position among the seven hotel companies mentioned in the survey
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document subtitle] Peter Strucks [Pick the date] Contents Executive Summary 3 2012-2013 Solar Industry 3 Japan 5 Strategic analysis on the Solar Industry 7 Porter’s 5 forces 7 Threat of entry 7 Bargaining power of suppliers 7 Bargaining power of buyers 7 Threat of substitutes 7 Industry rivalry 7 PEST 8 Political: 8 Economic: 8 Social: 8 Technology: 8 Bibliography 9 Executive Summary The solar industry poses many lucrative opportunities for companies with a long term horizon. The potential return
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101449 MODULE: APPLIED RESEARCH METHODS LECTURER: DR. FREDERICK HALCON Table of Contents Chapter 1: Research Problem 1.1 Introduction and Background3 1.2 Statement of the problem 4 1.3 Statement of Research Objective5 1.4 Conceptual Framework6 1.5 Research Hypotheses7 1.6 Significance of the Study and Research Value8 1.7 Scope and Limitations9 Chapter 2: Review of Related Literature and Studies..................10 Chapter 3: Methodology 3.1 Research Design11 3.2 Population
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obr3588x_ch07_212-246 10/5/04 11:17 AM Page 215 EQA Chapter 7 / Electronic Business Systems ● 215 R EAL WORLD CASE 1 H Hilton Hotels Corporation: D ata-Driven Hospitality ilton Hotels Corporation has learned that customers are more satisfied when they have a problem and the hotel staff takes care of it than if the stay goes flawlessly. Giving hotel staff the information to make critical recoveries is the reason Hilton‚ during one of the industry’s worst downturns in decades‚ piled
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A marketing plan on Raffles Hotel 1 1. Introduction 1 2. Brief company overview 2 3. External audit 2 3.1 The macro-environment analysis with PESTE method 2 3.2 The industry dynamics analysis with Porter’s five forces 3 3.3 The evaluation of key successful factors of external factor 4 4. Internal audit 5 4.1 Raffles’ strategic segmentation 5 4.2 Raffles’ market positioning 6 4.3 Strengths-weaknesses analysis of current resources and competences 7 4.4 Value chain and
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group. 12 12 The luxury Brands Waldorf Astoria and Conrad 12 Extraordinary places. A singular experience. 12 The luxury of being yourself®. 13 The business class hotel Hilton Hotels and Resorts and DoubleTree 14 The global leader of hospitality. 14 Where the little things mean everything. 14 All suites hotel 15 More reasons to stay. 15 We speak success. 16 We love having you here®. 16 Be at home. 17 Extended Stay suites 17 Be at home. 17 Vacations 18 This is the
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Political Contributions and Lobbying in the Firearms Industry The Firearms Owners Protection Act (FOPA) of 1986‚ or the McClure-Volkmer Bill‚ was signed in to law after a long debate that pitted several interest groups against one another. This regulation was heavily favored by the firearms industry and groups like the National Rifle Association (NRA) because it sought to allow over-the-counter interstate sales of all firearms‚ allow interstate transport of firearms‚ reduce record-keeping requirements
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policy in the hotel sector: “green” strategy or stratagem? Margaret Brown Lecturer in Accounting‚ School of Food & Accommodation Management‚ Duncan of Jordanstone College‚ University of Dundee‚ Scotland‚ UK Illustrates alternative “green” strategies to indicate possible reactions of the hotel sector to the environmental issue and the extent of the “greening” process on the control system. Discusses the results of a questionnaire survey into the environmental standing of an hotel and the control
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forces also influence the profitability of firms already in the industry. These five forces are summarized in the above diagram. (The fifth force is the degree of rivalry that currently exists among firms already in the industry.) Here are a few additional details about Porter’s model.1 1. Barriers to Entry Economies of scale mean larger firms can produce at lower cost per unit. This tends to lower the number of firms in the industry and reduce competition. Proprietary product differences are the
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