Indian Information Technology Industry : Past‚ Present and Future& A Tool for National Development Somesh.K.Mathur1 Abstract India ’s software and services exports have been rising rapidly. The annual growth rate ranges between 20 -22% in IT services and nearly 55 % in IT-enabled services (ITES)‚ such as call centres‚ Business Process Outsourcing ( BPO) and other administrative support operations. Together they are predicted to grow at 25% pa till 2010.The IT industry is highly export oriented and
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INDEX Sr. No. | Topic | Page No | 1 | Introduction | 6 | 2 | Objectives of Study | 20 | 3 | Scope of Study | 21 | 4 | Limitations of Study | 22 | 5 | Research Methodology | 23 | 6 | Data Analysis | 25 | 7 | Findings | 26 | 8 | Suggestions | 55 | 9 | Conclusion | 56 | 10 | Bibliography | 57 | 11 | Annexure A-Questionnaire | 58 | Introduction 1.1 Customer Satisfaction: According to Philip Kotler‚ “satisfaction is a person’s feelings of pressure or disappointment resulting
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Stage-1 (Formulation Framework) Industry Analysis: The External Factor Evaluation (EFE) Matrix An External Factor Evaluation (EFE) Matrix allows strategists to summarize and evaluate economic‚ social‚ cultural‚ demographic‚ environmental‚ political‚ governmental‚ legal‚ technological‚ and competitive information. The EFE matrix consists of five steps process. Five-Step process: • List key external factors (10-20) Opportunities & threats. You have to prepare a list of all external factors
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Executive Summary In this report‚ the mobile services industry has been analyzed for 3 year period from Apr’09-Dec’11 and Idea Cellular Limited has been compared with both the industry standards and the market leader‚ Airtel. The current and likely future trends in the industry are identified with respect to market dynamics‚ subscriber growth‚ revenue growth‚ policy regulation and investments. It is believed that after a period of price war over the past 3 years‚ a consolidation phase will follow
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History of the Telecom Industry • 1851 First operational land lines were laid by the government near Calcutta (seat of British power) • 1881 Telephone service introduced in India • 1883 Merger with the postal system • 1923 Formation of Indian Radio Telegraph Company (IRT) • 1932 Merger of ETC and IRT into the Indian Radio and Cable Communication Company (IRCC) • 1947 Nationalization of all foreign telecommunication companies to form
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Chapter 1 Industry Background A. Definition of the Industry: What are its Products or Services? 1. Definition The development of any country completely depends upon the growth of telecommunications; it is a technology of transmitting signal through a long distance for the sake of communicating with each other. Throughout the world‚ telecom industry is being controlled by private companies instead of government monopolies. Traditional telecom technologies are also being replaced by modern
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Indian Paper industry The paper industry in India is more than a century old. At present there are over 800 paper mills manufacturing a wide variety of items required by the consumers. These paper mills are manufacturing industrial grades‚ cultural grades and other specialty papers. The paper industry in India could be classified into 3 categories according to the raw material consumed. Wood based Agro based & Waste paper based While the number of wood based mills is around 20 and balance 780
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The telecom industry of Bangladesh has entered a phase of growing competition. Even though Bangladesh is regarded as one of the poorest‚ and a heavily populated country‚ it has found a way to grow its telecommunications sector. A flourishing mobile telephony business has brought out many positive changes in the country’s socio-economy. Foreign operators have been admiring Bangladesh as a budding high-growth mobile market‚ and have been in discussions with Bangladesh’s regulator‚ the Bangladesh Telecom
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SYNOPSIS OF TELECOM INDUSTRY The rapid growth in Indian telecom industry has been contributing to India’s GDP at large. Telecom industry in India started to set up in a phased approach. Privatisation was gradually introduced‚ first in value-added services‚ followed by cellular and basic services. Telecom Regulatory Authority of India (TRAI)‚ was established to regulate and deal with competition (the service providers). This gradual and thoughtful reform process in India has favoured industry growth.
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Telecommunication Industry The global system of telecommunication touches nearly all of us through complex networks such as telephones‚ mobile phones and internet-linked PCs. It plays an important role not just in our individual lives but is also a significant contributor to the world economy. In fact‚ the worldwide revenue for the telecommunication industry was estimated to be $3.85 trillion in 2008 where the service revenue alone constituted $1.7 trillion and is expected to touch $2.7 trillion
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