…………… 03 Review of Related Information and Literature …………… 05 Review of Related Literature …………… 08 The Research Problem …………… 10 The Research Question …………… 11 The Hypothesis …………… 11 Statement of Hypothesis …………… 12 Variables Involved …………… 12 Purpose of Research …………… 13 Research Procedure …………… 15 (A) Research Design …………… 15 (B) Data Collection Methods …………… 17 (C) Survey instruments …………… 17 Reports
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MBA RESEARCH METHODS Dissertation Proposal Submission Date:12/10/2009 LOYALTY AND CUSTOMER RELATIONSHIP MANAGEMENT IN TESCO PLC. CONTENT PROVISIONAL TITLE……………………………………………………………...4 1. INTRODUCTION……………………………………………………………...….4 1.1. The Importance Of Customer Relationship Management………4 1.2. Retail Industry…………………………………………………………...5 1.3. Tesco……………………………………………………………………...7 2. LITERATURE OF VIEW……………………………………………………..….7 2.1. Customer service……………………………………………………
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LITERATURE REVIEW Customer Loyalty The companies must provide efficient services for meeting customer expectation in order to get loyal customers. For this they must be able to understand their behavior in a better way. This is what Hossain et al (2011) said in a study on customer loyalty and the factors that influences it. It was further said that customer retention is becoming a very important factor for companies to be successful and often for their ultimate survival. Moisescu (2005) in a conceptual
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MBA THESIS PROPOSAL GUIDELINES 1. INTRODUCTION The aim of this document is to give MBA students practical guidance about their thesis proposal. In addition to some general comments‚ the actual structure that should be followed in presenting the proposal is also outlined. The research proposal can serve many useful functions. The most important is that it helps the student to think out the research project he/she is about to undertake and predict any difficulties that might arise. For those who are
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Research Proposal 1. Introduction The proposed research name is ‘perception about real estate business in Bangladesh’. This research is important to understand the update scenario about whole real estate business in Bangladesh. This research may help to uncover problems of the industry and real estate customers. We hope that this research will help us to get knowledge about problems; scarcity of resources that consist of real estate‚ emerging prospects and opportunities those will help us to take
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Research Proposal Promotion is important Promotion is important for both the organization and the customer. It facilitates the sales of products and also educates the community about the product. Evidence of advertising can be found in cultures that existed thousands of years ago‚ but advertising only became a major industry in the 20th century. Today the industry employs hundreds of thousands of people and influences the behavior and buying habits of billions of people. Advertising spending
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Page 1 of 8 RESEARCH PROPOSAL “HOW TO MEASURE GUEST SATISFACTION AFTER ATTENDING AN EVENT” Page 2 of 8 MNG00415: Tourism and Hospitality Research and Analysis Background In the events industry‚ it compromise of the collaboration between the event planners and clients who engaged the event company to run the event for them. It compiles of many different types of events such as corporate‚ exhibitions and company parties events. For each individual event has their very own specific
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Research Proposal Research area: This study intends to fall in the area of sociolinguistics. Research topic: This research will explore the impact of social media (facebook) on academic writing. Problem statement: How is the informal language used on (facebook) is affecting the formal language writing skills of the students? Research questions: i. The questions to be addressed in this research project are interested in the extent to which Facebook use has an impact on learners’ academic development
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A Research Proposal On EXPANSION OF MARKET SHARE OF BERGER PAINTS INDIA PVT LTD THROUGH ADC (ALTERNATIVE DIRECT CHANNEL) Submitted to: Prof. Juhi Shah Submitted By: MAYANK GANDHI(NR 12046) MURALI MURTY (NR ) Affiliated to Gujarat Technological University Academic Year2013-14 N.R. INSTITUTE OF BUSINESS ADMINISTRATION AHMEDABAD Research Proposal 1. TITLE OF THE PROJECT: * EXPANSION OF MARKET SHARE OF BERGER PAINTS INDIA LTD THROUGH ALTERNATIVE DIRECT CHANNELS
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Running Head: RESEARCH PROPOSAL Research Proposal University of Phoenix BSHS/382 Research Proposal The purpose of this research proposal is to explain and answer‚ why do psychotropic medicines provide stronger results in rehabilitation than therapy alone? The hypothesis: to this equation is adding psychotropic medication to a strong therapeutic program. The result of adding medicine is the reducing of symptoms and increasing well being of the client. Psychotropic medications are any
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