attracted considerable research attention. The existing customer satisfaction literature is dominated by two theoretical perspectives: the service profit chain (Heskett et al‚ 1994) and SERVQUAL (Parasuranam‚ Zeithmal & Berry‚ 1985). In brief‚ the service profit 1 chain posits a positive relationship between staff satisfaction‚ service quality and
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hours are introduced in the work place. Therefore‚ there is a need to carry out more in-depth studies to determine the impact of longer hours and drastic scheduling changes on employees and to investigate their claims of being overworked. This research will look at the effect of long working hours on employees belonging to different industries‚ different types of organizations and employees in different situations. The study will also study the impact of gender‚ pay scale and age and examine whether
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111 0935 530 Md. Muntasir Uddin 113 0148 030 Contents Abstract 3 1. Introduction 4 2. Significance & objective of the Study 6 3. Questionnaire 7 4. Review of Literature 10 5. Hypothesis 15 6. Conceptual Model 16 7. Research Methodology 17 Staffing 18 Training 18 Involvement and Participation 18 Performance Appraisals 18 Compensation and Rewards 19 Caring 19 Organizational Performance 19 8. Analysis & Results 20 Reliability Test 20 Correlations
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Title of research project: Smoking can be a contributory factor to cardiovascular and respiratory diseases. Aims and objectives of the research project: The aim of this research project is to prove the case that cigarette smoking has a detrimental effect on the health of the human body and can be a contributory factor to respiratory and cardiovascular diseases. Objectives: 1. Outline the compounds that make up cigarettes. 2. Explain how these compounds react in the human body
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HIP 3: SME Investment Programme (SIP) Dazzle Food Sdn Bhd has strong support and assistance from government agencies such as SME Corp‚ Agriculture Department‚ RISDA and MARA which helped in the form of funds and equipments.One of the challenges is hard to get the loans from the banks .Sin Chew newspaper stated that only 20% of the 560‚000 SMEs manage to get bank loan. The Association of Banks in Malaysia (ABM) has announced that small and medium enterprises (SMEs) will now be able to know the reasons
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could be concluded that by getting the consumers more integrated into such communities‚ they could get them more loyal even in the presence of high price-sensitivity‚ high quality and lower differentiation. Image: Hossain et al (2011) conducted a research on factors that influence customer loyalty. Findings suggest that managers should focus on carrying out such activities that would enhance the company image and also develop trust among clients. Company image and trust among clients‚ both contribute
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Submission Date SUBJECT AREA Please indicate one area only. Accounting & Finance HRM Information Systems Operations Management Quality Management Other appropriate supervisor can be allocated). Oct / Nov 2012 Marketing Economics International Business Strategy Management X PROJECT TITLE (This does not need to be the definitive title but you must indicate clearly the area you intend to research so an Strategic Management for SMEs - “Navigating in Turbulent Times” The competitive issues faced by
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This part of branding strategy requires knowing demographic characteristics of target market members. Demographic characteristics can usually be determined through research‚ including brain-storming and researching literature on the Internet and at libraries. 2. the name of the business‚ Business Name The major problem that SME owners make in naming their businesses is naming them after themselves instead of selecting a name that represents what the business does or sells. We often see names
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In partial fulfillment of the requirements for High IV Science Research Comparison and Evaluation of Volatile Oils From Two Different Extraction Methods for Sampaguita Flower Submitted by: Ang‚ Mark Jesfferson Ang‚ Michael Yu‚ Pamela Yung‚ Clarisse Anne IV-Jehoshaphat Submitted to: Mr. Ronald Allan Vaguchay 2013 Chapter I Introduction Sampaguita flowers are blooming almost everywhere in the Philippines. Nevertheless‚ only a few people are knowledgeable of the full uses
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RESEARCH PRESENTATION BY:ZEESHAN RASOOL LODHI REALITY SHOWS AND THEIR POPULARITY INTRODUCTION ● A Reality show is a live telecast of the performance of the persons who may be an expert or not in the respective field. ● The performance may have to be done in an unpredictable environment. ● This whole performance or activity is unscripted . HISTORY OF REALITY SHOWS ■ Allen Funt’s Candid camera was the first radio reality show. ■ PBs Series was the first Television reality show
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