A. Introduction Employee satisfaction has been defined as a function of perceived performance and expectations. It is a persons’ feeling of pleasure or disappointment resulting from comparing a products’ outcome to his/her expectations. If the performance falls short of expectations‚ the employee is dissatisfied and if it matches the expectations‚ the employee is satisfied. A high satisfaction implies improvement in efficiency and performance doing work or service. The process is however‚ more
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BIG CINEMAS CUSTOMER SATISFACTION SURVEY 2010 MARKET SURVEY ON CONSUMER SATISFACTION SUBMITTED TO: KAM K. NGAITHE SUBMITTED BY: MUNINDRA PANDEY FPG0911/037 INDIAN BUSINESS ACADEMY Page 1 BIG CINEMAS CUSTOMER SATISFACTION SURVEY 2010 ACKNOWLEDGEMENT My sincere thanks to Prof. S.K.Singh for guiding & advising me in the process of making the report. I thank him for the encouragement that he gave me while completing this project. I also wish to thank Mr. Kam Khansiam Ngaithe (Theater
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Managing Challenges in Banking Industry By: Dr. Sudhindra Bhat MBA‚ MFM‚ ACS‚ M.Phil‚ PGDS&MM‚ PGDIR&PM‚ PhD** Management Faculty‚ Consultant and Corporate Trainer Acharya Institute of Management and Sciences 1st Cross‚ 1st stage‚ Peenya industrial Area‚ Bangalore-560 058 E-mail: bhatt1978@yahoo.com Financial System is the most important institutional and functional vehicle for economic transformation of any country. Banking sector is reckoned as a hub and barometer of the financial
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BANK OF INDUSTRY INTRODUCTION. The Bank of Industry was created by the Federal Executive Council in January 2002 with the sole purpose of promoting and encouraging small and medium scale industries in Nigeria by providing long term financing to the industrial sector of the Nigerian economy. It was formed by the amalgamation of three already existing development financial institutions comprising: The Nigerian Bank of Commerce and Industry (NBCI)‚ The Nigerian Industrial Development Bank (NIDB) and
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CHALLENGES OF MICROFINANCE BANKING IN NIGERIA-1 Nigerians‚ like many other Africans are generally known as their brother’s keepers in view of the extended family system. But when truly analyzed‚ there is a possibility that this may not be so? Perhaps a hypothetical deep may reveal that not up to 10% of Nigerians would invest in ventures or people that would yield them nothing in return and here I mean‚ “Returns in the short run or in the immediate”. The returns may be financial‚ emotional‚ spiritual
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AHMADU BELLO UNIVERSITY ZARIA FACULTY OF ADMINISTRATION DEPARTMENT OF ACCOUNTING AUDIT MANAGEMENT ACCT 707 USENI YUSUF ONWUDE MBF/ADMIN/0483/2009-2010 [pic][pic]INTRODUCTION SOLUDO.C (2004: 4) The Nigerian banking system has undergone remarkable changes over the years‚ in terms of the number of institutions‚ ownership structure‚ as well as depth and breadth of operations. These changes have been influenced largely by challenges posed by deregulation of the
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Generation University College Faculty of Business Administration Department of Human Resource Management and Leadership Title RECRUITMENT AND SELECTION; THE CASE STUDY OF DAHABSHIL MONEY TRANSFER AND BANK‚ SOMALILAND A RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQIUREMENT FOR BACHELOR DEGREE OF HUMAN RESOURCE MANAGEMENT AND LEADERSHIP (HRM&L) Supervisor: - Muhiyadin Prepared by: - Zamzam ID: - xxxx/2010 MARCH‚ 2013 DEDICATION I dedicate
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CHAPTER ONE INTRODUCTION TO THE STUDY 1.1 Introduction This chapter examined the background of the study‚ the statement of the problem‚ objectives of the study‚ research questions and the significance of the study. 1.2 Background of the study According to Coulter (2005)‚ he claims recruitment is defined as the process of locating‚ identifying and attracting capable applicants for available positions. In Kenya‚ recruitment of expatriates locally posses a major problem in most companies thus forcing
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services in banking industries (Cache) (Images) (Similar) http://www.scribd.com/doc/14194263/the-impact-of-computer-services-in-banking-industries- The research has critically examined then influence of computer on modern banking system in Nigeria. The finding of this research has show that computer has ... The Role of Computer in Enhancing Banking (Cache) (Images) (Similar) http://www.scribd.com/doc/27530168/The-Role-of-Computer-in-Enhancing-Banking However the use of computer in banking sector
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Nigeria | Equities | Sector Update Nigerian Banks: Q3 Earnings Preview October 2011 As Nigerian banks’ Q3 earnings season approaches‚ we express our thoughts on how developments within the quarter will impact banks’ earnings. With fading concerns on asset quality‚ shifting competitive landscape and expanding loan books‚ banks are likely to build on the generally impressive H1‚ 2011 earnings performance despite a challenging operating environment. Banking in Q3: A Challenging
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