attracted considerable research attention. The existing customer satisfaction literature is dominated by two theoretical perspectives: the service profit chain (Heskett et al‚ 1994) and SERVQUAL (Parasuranam‚ Zeithmal & Berry‚ 1985). In brief‚ the service profit 1 chain posits a positive relationship between staff satisfaction‚ service quality and
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hours are introduced in the work place. Therefore‚ there is a need to carry out more in-depth studies to determine the impact of longer hours and drastic scheduling changes on employees and to investigate their claims of being overworked. This research will look at the effect of long working hours on employees belonging to different industries‚ different types of organizations and employees in different situations. The study will also study the impact of gender‚ pay scale and age and examine whether
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Title of research project: Smoking can be a contributory factor to cardiovascular and respiratory diseases. Aims and objectives of the research project: The aim of this research project is to prove the case that cigarette smoking has a detrimental effect on the health of the human body and can be a contributory factor to respiratory and cardiovascular diseases. Objectives: 1. Outline the compounds that make up cigarettes. 2. Explain how these compounds react in the human body
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FINAL Thesis 2010-06-03 FINAL Thesis (Ver 10.7): M. Shakhawat Hossain Bhuiyan Page 1 of 21 Public Sector E-Service Development in Bangladesh: Status‚ Prospects and Challenges M. Shakhawat Hossain Bhuiyan E-Government- Master Program Swedish Business School‚ Örebro University‚ Sweden shakhawat@erd.gov.bd Abstract Rapid development of information and communication technology (ICT) creates extensive opportunities for efficient and cost effective
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could be concluded that by getting the consumers more integrated into such communities‚ they could get them more loyal even in the presence of high price-sensitivity‚ high quality and lower differentiation. Image: Hossain et al (2011) conducted a research on factors that influence customer loyalty. Findings suggest that managers should focus on carrying out such activities that would enhance the company image and also develop trust among clients. Company image and trust among clients‚ both contribute
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In partial fulfillment of the requirements for High IV Science Research Comparison and Evaluation of Volatile Oils From Two Different Extraction Methods for Sampaguita Flower Submitted by: Ang‚ Mark Jesfferson Ang‚ Michael Yu‚ Pamela Yung‚ Clarisse Anne IV-Jehoshaphat Submitted to: Mr. Ronald Allan Vaguchay 2013 Chapter I Introduction Sampaguita flowers are blooming almost everywhere in the Philippines. Nevertheless‚ only a few people are knowledgeable of the full uses
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RESEARCH PRESENTATION BY:ZEESHAN RASOOL LODHI REALITY SHOWS AND THEIR POPULARITY INTRODUCTION ● A Reality show is a live telecast of the performance of the persons who may be an expert or not in the respective field. ● The performance may have to be done in an unpredictable environment. ● This whole performance or activity is unscripted . HISTORY OF REALITY SHOWS ■ Allen Funt’s Candid camera was the first radio reality show. ■ PBs Series was the first Television reality show
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factors that influence the organization. RATIONALE FOR THE STUDY: Engagement represents the motivational capital that exists within an individual‚ a unit‚ or an organization. It is a valuable resource that can boost company performance.Number of research shows that engagement is linked to important business outcomes like.‚ * higher levels of service to customers. * creating a work environment that is collaborative‚ creative‚ and stimulating. * Engaged work teams tend to have fewer accidents
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Prospect theory Prospect theory was developed by Daniel Kahneman and Amos Tversky in 1979 as a psychologically realistic alternative to expected utility theory. It allows one to describe how people make choices in situations where they have to decide between alternatives that involve risk‚ e.g. in financial decisions. Starting from empirical evidence‚ the theory describes how individuals evaluate potential losses and gains. In the original formulation the term prospect referred to a lottery.
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KAROT OR ASIATIC BITTER YAM (Dioscorea hispida dennst) AS A RAT KILLER CHAPTER I Introduction Health is wealth. Food plays very vital role in maintaining proper health. If we don’t have it‚ we will surely die. In our country‚ Philippines‚ we cannot finish a meal without having the food called rice. Not only in Philippines but rice is also a global staple food. The country is the 8th largest rice producer in the world‚ accounting for 2.8% of global rice production. Rice is an
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