Ensure team effectiveness BSBWOR502 WB921 Assessment Tool 1 - Case Studies 1-4 Case Study 1 - Zenith Software Company’s new team Zenith Software Company (ZSC) develops and distributes accounting software applications. The products have proven to be very popular with small businesses. The new Marketing Director‚ Rob‚ recently discovered customer satisfaction had diminished significantly. She discovered that her predecessor had focused entirely on short term profits and sales volume‚ unfortunately
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HIGH PERFORMANCE TEAMS Dr. Shawna O’Grady Winter 2013 Goodes Hall LL152 613-533-2328(w) sogrady@business.queensu.ca or shawna@teammatters.ca MODULE DESIGN/OBJECTIVES This introductory module provides students with a set of practical sessions aimed at helping to build effective teams within the Queen’s Accelerated MBA Program. Students are introduced to a five-step team building model that is based on ongoing research into high performance teams in our
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of all employees. P Productive -Zero defects. -No trouble in operation. -safety. M Maintenance -Longer life cycle of production system. Purpose of Maintenance: Attempt to maximize performance of production equipment efficiently and regularly. Prevent breakdown or failures. Minimize production loss from failures. Increase reliability of the operating systems. Maintenance Objectives: Must be consistent with the goals of production (cost‚ quality‚ delivery‚ safety). Must
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Results A budget is a financial plan which is expressed in real numbers‚ typically in monetary units‚ which set the expectations for the expenses the company will incur to reach its goals‚ and management objectives. A good budget uses forecasts to determine what amounts should be used to reach desired efficiency and profitability. Budgets can be used to determine whether a not a process is working effectively‚ whether or not changes in operations need to be made in order to reach goals‚ and can
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Environmental Sanitation and Maintenance I. Conditions of Premises Food establishments are all about its physical facilities‚ its contents and its surroundings or property. The exterior of the establishment including the building structure‚ parking space‚ landscaping‚ doors and windows. The exterior design is also responsible for attracting customers. The exterior must be clean‚ safe and pest-free. i. Proper Water Supply Adequate water supply and proper sewage disposal are vital to the sanitation
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Informative Speech Performance Task Deliver an informative speech on an approved informative topic. Your project must include: 1. A well written outline including (25 pts): Thesis Statement 3 Main points 2-3 Sub points to further explain your main points Speaking points for each sub point 2. Speech Delivery (50 pts): An Attention Getting Introduction & summative Conclusion At least one Speech Transition: Bridge‚ Internal Summary‚ Spotlight Transitional Words & Phrases to help your speech flow
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Argumentative Performance Task Garrett Forrest Do you think the penny should be preserved? The one-cent piece‚ commonly referred to as the penny has been in a giant argument in the United States about whether if we should keep the penny in circulation‚ or abolish the penny totally from the U.S currency. The penny should be abolished totally from the U.S Currency for several different reasons. To begin with‚ have you ever thought about the cost of a penny? If you ask a random person‚ they would probably
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Topic Total Productive Maintenance. TOTAL PRODUCTIVE MAINTENANCE INTRODUCTION: We expect our machines to work without failures‚ produce high quality output‚ at the same time consume very less manpower‚ raw materials‚ electrical energy‚ tools/ consumables etc‚ but this is highly difficult to realize in practice unless they approach is towards identifying the losses and eliminating them. Total productive maintenance‚ shortly termed as TPM‚ provides means to achieve and maintain high levels
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Shakespeare Research task London life in the time of Shakespeare. London was extremely busy‚ crowded and noisy. The rich lived well‚ with servants‚ fine clothes and probably a home in the country to which they could escape in times of plague. The poor had to stay in town‚ living above their shops‚ or rather better-off merchants having better houses in better parts of town. London was much‚ much smaller than it is today. Shakespeare would also probably have spent time in taverns in the evenings
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Cognitive behavior therapy (CBT) is the same as Motivational interviewing (MI) ‚one intervention recommended in recognized guidelines for smoking cessation in the United States. While MI is considered to be effective for those who do not want to quit smoking; CBT is considered to be effective for those who cannot but want to quit smoking‚ those who repeatedly quit and re-smoke‚ those who are depressed‚ and women who are concerned about their weight (Kawai et al.‚ 2013). In case of Conor‚ he shows
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