Introduction 1. Rational of the Report Bank is the heart of the economics and banking is the blood circulation of country ’s economic growth. Banks perform a significant role to serve the needs of the society in different sectors such as capital formation‚ large scale of production‚ industrialization‚ growth of trade and commerce etc. and banks are contributing a lot of aspect. SJIBL Bank has already emerged as one of the recognized banks. This report covers Customer relationship management
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competence on the subject matter. Another limitation is that we did not compare this bank’s performance with other banks in the economy; so analysis is not all-inclusive. However‚ we tried hard to do best whatever we have done. This report will mainly consider financial accounting and the ratio analysis of Dhaka Bank Limited. It will not cover the human resource or managerial site of the bank. This report will also not cover the recruitment section or chain of command or anything that related to the management
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Deutsche Bank and the Road to Basel III Deutsche Bank made its entrance into the world in 1870 and it was one of the first banks to adopt universal banking as it promoted and facilitated trade relations between Germany and other overseas markets. Deutsche Bank acquired smaller banks in Germany in order to be the most prominent bank in their home base in addition to having a global reach. Following World War I‚ inflation took over Germany causing many borrowers to default on their loans forcing the
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Question Banks Hello Friends‚ Question Bank - Service sector Management 10 mks- 1) 7 Ps of Banking‚ Insurance‚ Tourism‚ Hospital and Transport. 2) Service Sector – Introduction/ Definition‚ Factors for growth‚ Characteristics‚ Classification 3) Service marketing Triangle 4) Service Quality Dimensions / TQM in services 5) Distinguish b/w goods and services 6) Use and importance of technology in services Short notes- 1) Branding in services 2) Service Recovery 3) Service Guarantee 4)
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Hong Kong Shanghai Banking Corporation): INTRODUCTION: HSBC is the world’s second-largest banking and financial services group. The origins of the bank lie in Hong Kong and Shanghai‚ where its branches were first open in 1865. Number of location is around 7‚500 offices in 87 countries and territories; Only in united states it has more than 460 bank branches‚ 210.000 shareholders‚ 300‚000 staff‚ and approximately 128 million customers worldwide. Throughout the world among the multinational banking
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BANK MANAGEMENT SYSTEM PROBLEM STATEMENT: A Banking concern by the name “ABC Bank” wants to computerize its Banking Services. Bank Management is generally a very complicated task. To reduce the complexity‚ it wants to computerize its Banking services and for this purpose it wants software‚ which will handle all its transactions. The software created must get the overall information from the user. It should then give the user an option as to whether the user wants to make a withdrawal or
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of the Sonali bank: National Bank of Pakistan was the largest commercial bank in the then East Pakistan. After liberation of Bangladesh in 1971‚ this bank along with two smaller banks‚ Premier Bank and Bank of Bahawalpur were merged into Sonali Bank. The bank was nationalized under Government order P.O.26‚ 1972. This bank was transformed into a Public Limited Company under 100% ownership of Government and started functioning as Sonali Bank Limited on 15 November‚ 2007. Sonali Bank has an authorized
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MINOR PROJECT REPORT ON THE STUDY OF ANALYSIS OF FINANCIAL STATEMENT OF ICICI BANK [pic] Submitted in the partial fulfillment of required for the award of degree of Bachelor of Business Administration. Submitted By: Akanksha Jain ENROLL No- 001 /KRCHE /BBA(B&I)/2006 Under the guidance (MR. A. Lenin Jothi) ( Mrs. Madhu Arora) KASTURI RAM COLLEGE OF HIGHER EDUCATION (AFFILATED TO GURU GOBIND SINGH UNIVERSITY‚ DELHI) ACKNOWLEDGEMENT Getting a project ready requires the work and effort
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THE RURAL BANK OF SUARES To be submitted to Mrs. Dina Wong-Remoto in partial fulfillment of the requirement in Management 12-D Earl Adrian C. Aseñas Gil J. Buenavista Georgette Mae P. Dineros Christine Y. Lu Ma. Nathalie D. Refamonte Divina Mari A. Tubat January 24‚ 2014 I. Central Problem Major Problem: Should Rural Bank of Suares (RBS) expand and open a new branch in the city? Minor Problem: If they choose to do so‚ what is the best way to expand the bank in the
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CUSTOMER RELATIONSHIP MANAGEMENT – BECAUSE OUR BUSINESS IS ABOUT GROWING TOGETHER CASE STUDY: ICICI BANK RETAIL MANAGEMENT BY AKANKSHA CHOUDHARY 088503 BMS III‚ 6TH SEMESTER ST. FRANCIS DEGREE COLLEGE FOR WOMEN 2010-2011 CHAPTER OF CONTENTS 1. Introduction 2. Customer relationship 3. Origin of customer relationship management (CRM) 4. Features of CRM 5. Perspectives of CRM 6. Customer relationship measurement 7. Types of CRM systems 8. Scope of CRM
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