long-lasting relationships with their customers and increase their revenues and profits. CRM in the banking sector is of greater importance. The aim of this study is to explore and analyze the strategic implementation of CRM in selected banks of Pakistan‚ identify the benefits‚ the problems‚ as well as the success and failure factors of the implementation and develop a better understanding of CRM impact on banking competitiveness as well as provide a greater understanding of what constitutes good CRM practices
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Research Report of Money and Banking Issues and Problems in Islamic Banking Abstract:- Three decades have passed since the first Islamic bank began its operations in MitGhamr‚ Egypt‚ and more than a decade has passed since the Islamic Republics ofIran and Pakistan adopted a non-interest-based financial system. Profit Loss Sharing (PLS) dominates the theoretical literature on Islamic finance. Broadly‚ PLS is a contractual arrangement between two or more transacting parties‚ which allows
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The American University of Sharjah Fall 11 08 Fall Ghada AL Ghazali ID: 37506‚ Professor: George Naufal The Main concept of Islamic banking vs. conventional banking systems Introduction Islamic finance is one of the fastest growing sectors of the global financial industry. It has become essential in some countries and very relevant in others. Many factors have influenced to the rapid growth of Islamic finance‚ including: (i) high demand in many Islamic countries; (ii) growing
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Introduction Green Banking is no more new concept in today`s world. The concept of Green is to minimize environmental degradation and making this planet habitable and it’s being used in banking sector which is presently known as Green Banking. The concept of Green Banking was developed in the western countries. Green Banking is a general term‚ which can cover a multitude of areas from a bank being environmentally friendly to how and also where their money is invested. Green Banking refers and emphases
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CHAPTER ONE 1.1 INTRODUCTION The financial services industry has undergone substantial changes from regulatory‚ technological‚ cultural and economical forces‚ among others. One of the most serious results of these changes is the need for financial service companies to be marketing-oriented. Marketing oriented companies places emphasis on their clients and customers’ needs and wants‚ and determines how these needs and wants can be beneficially served. A necessary component of marketing orientation
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EMERGING ISSUES & OPPORTUNITIES OF RETAIL BANKING IN INDIA 1.0 RETAIL BANKING –An Introduction Retail banking is‚ however‚ quite broad in nature - it refers to the dealing of commercial banks with individual customers‚ both on liabilities and assets sides of the balance sheet. Fixed‚ current / savings accounts on the liabilities side; and mortgages‚ loans (e.g.‚ personal‚ housing‚ auto‚ and educational) on the assets side‚ are the more important of the products offered by banks. Related ancillary
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Customer Relationship Management in Banking with a case on HSBC A Project Report presented to Dr. Shweta Dixit Faculty Member Narsee Monjee Institute of Management Studies Mumbai on March 21‚ 2007 in Partial fulfillment of the academic requirements for the Part Time MBA Programme by Mr. Kapil Bhatia (03) Preface The service industry has always been of vital component of all economies. It has become more so these days. From
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Risk of E-Banking 9-13 Discussion – Strategic Risks 14-22 Discussion – Risk Assesments 22-24 Joint Recommendations 24- 25 Case Study 25-28 Conclusion 29-35 References 35 E-BANKING & ITS RISK 1. Introduction What is E-Banking In the struggle to assign an appropriate name such technological innovation‚ are terms such as Online Banking‚ E-banking or Electronic Banking generically‚ although it should clarify what is meant by each of them. (1)3 Electronic Banking refers to
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E-Banking in Bangladesh: The Future of Banking Kamrul Hasan* E-banking is the waves of the future. It provides enormous benefits to consumers in terms of case and cost of transactions‚ either through internet‚ telephone or other electronic delivery channels. For many consumers‚ electronic banking means 24-hours access to cash through an Automated Teller Machine (ATM) or Direct Deposit of paychecks into checking or savings accounts. But electronic banking now involves many different types of transactions
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Report On “Green Banking Initiatives in Bangladesh” Course Title: Business Communication Course code: EMBA-501 Submitted To Homaira Semeen‚ Lecturer‚ Department of Accounting & Information System‚ Jahangirnagar University‚ Savar‚ Dhaka-1342. Submitted By Md. Ragib Mahmud‚ ID-20131027‚ 5th Batch‚ Evening MBA Program‚ Jahangirnagar University‚ Savar‚ Dhaka-1342. Date of Submission: 26th April‚ 2013 Letter of Transmittal April 26‚ 2013. To Homaira Semeen‚
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