What are capabilities? What must firms do to create capabilities? Capability is a capacity for a set of resources to integratively perform a stretch task. It represents the identity of the firm as perceived by both its employees and customers. It is the firm’s ability to perform better than competitors using a distinctive and difficult to replicate set of business attributes. The organization’s capability is comprised of three core assets – physical capital‚ including all tangible assets; technology
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Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington‚ D.C. 20549 Form 10-Q (Mark One) x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30‚ 2012 or ¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to . Commission File No. 000-22513 Amazon.com‚ Inc. (Exact Name of Registrant as Specified
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Introduction A company’s capability means the ability to innovate‚ or to respond to changing customer needs. Organizational capabilities are key intangible assets that make a significant difference when it comes to market value. Organizational capabilities are stable over time and more difficult to copy than other competitive advantages like product strategy or technology. A capabilities audit can show a company how measure up and how to build on intangible strengths to implement cultural interchange
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Process capability studies determine whether a process is unstable‚ investigate any sources of instability‚ determine their causes‚ and take action to resolve such sources of instability. After all sources of instability have been resolved in a process‚ the natural behavior of the process is called its process capability. Process capability compares the output of a process (called “Voice of the Process”) with the customer’s specification limits for the outputs (called “Voice of the Customer”). A
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Center for Advanced Human Resource Studies (CAHRS) CAHRS Working Paper Series Cornell University ILR School Year 2005 A Resource-Based View Of International Human Resources: Toward A Framework of Integrative and Creative Capabilities Shad S. Morris Cornell University Scott A. Snell Cornell University Patrick M. Wright Cornell University This paper is posted at DigitalCommons@ILR. http://digitalcommons.ilr.cornell.edu/cahrswp/284 CAHRS at Cornell University 187 Ives Hall Ithaca
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Process Capability A process is the value-added transformation of inputs to outputs. The inputs and outputs of a process can involve machines‚ materials‚ methods‚ measurement‚ people‚ and the environment. Each of the inputs is a source of variability. Variability in the output can result in poor service and poor product quality‚ both of which often decrease customer satisfaction. It is necessary to analyze the amount of common cause variation present in an in control process. Process capability is the
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Porter’s Value Chain The Vrio Amazon is rated as one of the top 10 most successful online businesses in the world (Chavey‚ 2012). THE COMPETENCY FRAMEWORK Some of the competences that amazon has are as follows; Amazon’s ability to maintain a customer-centric strategy without sacrifice on quality is a competency to the organization‚ not all organizations can have such a strategy and be able to sustain it without having either the customer or the organization lose out. Amazon had built the ultimate virtual
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Negative Capability ’The concept of Negative Capability is the ability to contemplate the world without the desire to try and reconcile contradictory aspects or fit it into closed and rational systems.’ Keats was a romantic poet‚ full of intense passion and desire‚ yet shy and reserved. He was a young man with all the determination and melancholy of a teenager on a romantic quest to be among the English poets when he died. He is an inspiration to all of us‚ full of colourful language and imagination
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companies in this industry is Amazon which specializes in three major product and service groups: web hosting‚ digital content‚ and tangible product items. The web hosting service provides resources on which to host web applications. These resources include Amazon elastic computer cloud‚ Amazon simple storage service‚ Amazon relational database service‚ Amazon Simple Data Base‚ Amazon Cloud Front‚ Amazon Simple Queue Service‚ and Amazon Mechanical Trunk. These resources provide IT infrastructure services
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Product –Amazon Kindle Fire Products are not only the physical goods that we typically think of them; they also include services – sometimes as a different product and many a times as an extension of the product itself. At the heart of every product (or service) is providing value to consumers and getting value in return from them in the form of profits. With virtually every attractive market flooded with numerous competitors‚ service as an extension of the product offered sometimes becomes the
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