enhance the loyalty of the Arrow Aristocracy Program members SIP Report submitted in partial fulfilment of the requirements for the PGDM programme By Sreechand Nambiar Supervisors: 1. Mr. Aashish Benjamin Oommen 2. Prof. Shiv Nath Sinha Institute of Management Technology‚ Nagpur 2010-2012 Table of Contents 1. Acknowledgement........................................................................................................4 2. Executive Summary........
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main factors that determine the level of customer loyalty towards Maxis. A critical issue for the continued success of a firm is its capability to retain its current customers and make them loyal to its brands (Dekimpe et al.‚ 1997). Customer loyalty is vital to a company as disloyal customers can amount to millions of lost revenue and profit. Studies were also conducted in the financial services industry show that increasing customer loyalty by 5 percent could lead to 25-75 percent profit growth
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to love‚ and turn to in times of distress. This ultimately leads to a deep and unbreakable sense of love and loyalty. But is it truly unbreakable? In the novella The Metamorphosis by Franz Kafka‚ although loyalty amongst family is found in the story‚ what is also found is that independence can bring an end to family loyalty. In the story‚ it is clear that Gregor’s family displays less loyalty to him after his transformation‚ the point at which they gain independence. While this is true for his family
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Brand Equity to Customer Loyalty An examination of brand equity leading to customer loyalty in the clothing industry using the Loyalty Ladder model. Abstract Purpose - The aim of this paper is to examine if there is a correlation between brand equity and brand loyalty. The author will research the sources of brand equity for three international clothing companies: Abercrombie & Fitch‚ Marks & Spencer‚ H&M and apply each company to the Loyalty Ladder. Methodology – Secondary literature
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Lit 13 March 2014 Antigone Character Analysis Loyalty and determination are two great characteristics to have as a person‚ but they are not so great when they blind you from exactly what you are doing. This is the tragic flaw of the tragic hero Antigone. Antigone is the protagonist of Antigone a tragic play written by Sophocles‚ one of the great ancient Greek playwrights. In Antigone written by Sophocles‚ Antigone’s uncompromising pride‚ loyalty‚ and determination all directly lead to her downfall
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Do people take respect as a word or more as an ’idea’? Respect is not an idea that must be taught nor must it be learned‚ but an idea that was given to us by he [whoever that might be] who has created us! Respect is a natural occurring instinct that is fading away as time passes through us. From the very first man to walk the earth to what is what we call society now‚ respect remains the same. I for one am not fond of this change at all. The difference of our point of view of respect and what people
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“the respect you show to others is an immediate reflection on yourself.” - Alex Elle Respect means to esteem things a person does and sometimes also to admira it. You show someone respect‚ if you are polite‚ kind and consider it. you regard them highly‚ you show respect to them by your actions‚ the way you talk to them‚ the way you look at them‚ and through your body language. A person I really respect is Sandra Funes. Sandra is a woman that was born in El Salvador and grew up there until she moved
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Cabacoy BSN 3 Lack of Respect for Nurses According to a journal of Palliative Medicine “The basis of a professional relationship associates trust‚ respect‚ commitment ‚ truthfulness‚ and compliance to the expertise of a fellow worker” (Paul Rousseau of Palliative Medicine‚ 2004‚ p.753). All of us need to respect each other because to earn respect you must show respect. According to a nurse practitioner Olivia (Journal for Nurse Practitioners‚ 2007) “A lack of respect can create a barrier to
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Loyalty is a key theme conveyed throughout the first act of King Lear and is also a major sponsor for the future actions of the main characters in the play. The most prominent example of loyalty throughout the play is depicted in the character Kent. In act one/scene one‚ Kent confronts Lear‚ who is a very old friend‚ and tells him publicly that he is making a colossal mistake by sending his daughter Cordelia away. In retaliation‚ Lear promises if “Thy banished trunk be found in our dominions‚ the
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“We put more emphasis on celebrating our parents (Mother’s Day‚ Father’s Day‚ etc) than we do on respecting them. Still‚ respect for one’s parents is the highest duty of civil life” respect‚ as honesty and responsibility‚ are core values for having a good relationship with our parents‚ which is really important. We must treat our parents with regard and consideration‚ because these are the people who brought us in this world. Life is the very first gift we all have and it’s the most precious
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