A STUDY ON STRATEGIES OF RETAINING EMPLOYEES IN CALL CENTRES SUBMITTED IN PARTIAL FULLFILLMENT AS A REQUIREMENT FOR THE AWARD OF THE DEGREE‚ BACHELOR OF BUSINESS MANAGEMENT (BBM) FROM‚ Under the guidance of MY PROJECT GUIDE MRS. JIMMY SAM SUBMITTED BY: NAME: VISHNU.G YEAR: 2010-2011 DECLARATION I declare that this project titled‚ “A STUDY ON STRATEGIES OF RETAINING EMPLOYEES IN CALL CENTRES” is a record of my research project carried out by
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Chapter 1 The Problem and its Background Introduction Agreement is the grammatical logic or coherence in the links between parts of a sentence. An example of agreement is the subject-verb agreement‚ wherein the subject and the verb are considered the significant form (Ramos 87). In subject verb agreement‚ the general rule that we follow is that the verb should always agree with the subject. A singular subject requires a singular verb‚ and a plural subject requires a plural verb. To apply
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CHAPTER ONE BACKGROUND TO THE STUDY 1.1 INTRODUCTION It is naturally believed that‚ water is a non negotiable and vital resource necessary for human life‚ survival and development. According to Parfit(2008)‚ ‘’Where there is no water‚ there is no life’’. According to Wang (1987) ‘’Water ranks first among all the basic natural resources essential to life (water‚ food‚ shelter and clothing).It makes up to 90% of human body’s volume and two-third (2/3) of its weight (Ajao 1995).Hence
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Distribution of Respondents . ………………………... 30 4 3. Figure 3: Gender Distribution of Respondents………………………… 31 4 4. Figure 4: Education Level of Respondents……………………………… 31 4 5. Figure 5: E-Services Proposed by Respondents………………………… 34 4 6. Figure 6: E-Governance Awareness of Respondents…………………… 35 4 7. Figure 7: E-Governance Awareness of Respondents ………………….. 37 4 8. Figure 8: Infrastructure for E-government…………………………….. 37 4 9. Figure 9: E-Government services used by Respondents……………….
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and drink at Cineplex Odeon. I follow the theory and methodological approaches of cognitive anthropology to explore what salient food and drink items respondents associate with movie theatres. I then study how these respondents group salient items into what they perceive
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Synopsis Analytical Study of Photojournalism in Indian Newspapers Submitted by: Irshad Shaikh Course Name: C 3 Name: Irshad Shaikh Roll No: 11 Hypothesis I‚ Irshad Shaikh‚ a student of H.B. Institute of Communication and Management‚ Bharatiya Vidya Bhavans College‚ wish to undertake a study on the ‘Analytical Study of Photojournalism in Indian Newspapers’ Journalism is a broad field with various specializations like sports‚ film & television‚ photo‚ print etc. Of
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Responsibility of Parties Involved In Establish Safety at Construction Site Abstract The research paper is conducted to give awareness to all parties involved in construction industry and to identify the common hazards at site. In construction industry‚ accidents are likely to occur due to human error‚ hazards of the surrounding environment‚ and failure to comply with safety instructions. Generally‚ safety aspects should be the main priority at constructions site to minimize
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CRM System for Mall Management A Second Review Report (Submitted by Dineshkumar V‚ Roll No: 1007MBA0329‚ Reg No: 68310100138) 1 NEED FOR THE STUDY The objective is to study the importance of CRM system on mall management and to know why business people are shifting to CRM applications. Also in this business world the customer is the superior to all. So to study on how to attract new
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Chapter 1: Introduction 1 Introduction In this chapter‚ background information of the importance of CSR‚ especially for the cosmetics industry is revealed. In addition‚ the purpose and the scope of this paper are to be described too. Lastly‚ an overview of this paper structure is shown. 1.1 Background of the study Nowadays‚ CSR has become the basis on what organization do well in the rapidly changing global world. Cosmetic companies have been seen as unethical and non-environmentally friendly
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sovereignty / goodwill Other Compensation benefits 18% 20% 20% 19% 3% 39% 6% 4% 38% 4% 36% 100.0% Personal growth / advancement 90.0% 80.0% 32% 70.0% 60.0% Percentage of respondents 50.0% 40.0% 2% 38% 1% 40% Americas EMEA 1% 37% 1% 39% 30.0% 20.0% 10.0% 0.0% Note: Worldwide; 168‚000 Respondents Further information regarding this statistic can be found on page 8. Source: Kelly Services; ID 224394 APAC All countries Factors that influence people to choose one job/position
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