name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 12 pages and is made up of 5 Sections. Name: Pat Williamson Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation
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profit and their loyal customers were always remained. Bayambang is one of the town with the largest number of barangays in Pangasinan‚ a largest place to establish a business. Business opportunity is increasing like mini grocery market‚ malls‚ fast food chains‚ banks‚ water refilling station and other small and big enterprises. This business establishment where very profitable and have impact to the customers especially here‚ is the groceries stores because customer or people can get or buy
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people do not care for others. Who is the juror that challenges your own beliefs? Which juror is most pitied? Which juror is most changed as a result of the trial? Twelve Angry Men by Reginald Rose ‘Twelve Angry Men highlights the importance of seeing things from more than one perspective.’ Discuss. 12 Angry Men by Reginald Rose skilfully explores
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continuing around the table‚ all twelve jurors except for juror # 8 state the defendant is guilty of murdering his father. Do to the fact that not all jurors found the defendant guilty forced them to discuss the case in details. The eleven men become angry and rise their voices as juror # 8 does not agreed that the defendant is guilty beyond a reasonable doubt. They then proceed to go around the table again trying to convince juror # 8 that the defendant is guilty. This does not change the mind of juror
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Customer Relationship Management (CRM) Learning Objectives Define CRM; Understand the importance of CRM; Explain the determinants of CRM and the key stages in its development; Discuss the main functions and various models of CRM; Explain the role of salespeople as relationship developers Discuss the management of customer relationships. Customer Relationship Management (CRM) What is Customer Relationship Management (CRM)? CRM is “the development and maintenance of mutually beneficial
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12 Angry Men Welcome gentlemen of the jury‚ I am here to prove why the accused is guilty for murdering an innocent victim. At the time of the crime scene there were two witnesses who claim that the accused murdered the victim. One of the witnesses was an old man that lived above the accused apartment who heard the victim and the accused arguing‚ the second witness who lived across the street was an old lady who saw the victim get attacked by the accused with a knife. The weapon that the accused
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author of 12 Angry Men‚ writes his book using complex characters and word choice that effects their characterization. In the book 12 Angry Men Reginald Rose uses abrupt but cultured text is straightforward picturesque at the same time when talking about his characters. Roses denotation and connotation affects his characters and their attitudes throughout the entire book. When he explains his characters thoughts and actions it helps portray them differently from each other. In 12 Angry Men Rose portrays
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This week’s clinical was pretty emotional for me. This is the first time I didn’t wanted to say goodbye to my patient. I kept thinking about him and his wife after my clinical day was over. Before I have the chance to meet with my patient this week‚ the regular nurse already informed me that this is the worst patient in the whole unit because of his wife. The regular nurse told me that she probably is the last nurse in this unit that is willing to take this patient; she also told me that actually
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have made a name of themselves in academia and career counseling. We look forward to meet you in the annual general meeting. Once again‚ congratulations for the appointment. Yours truly‚ Carol Adams 2. Application letter Nancy Stalin 3001 Hennepin Avenue‚ Minneapolis‚
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EFFECT OF AFTER SALE SERVICES ON CUSTOMER SATISFACTION AND LOYALTY IN AUTOMOTIVE INDUSTRY OF ETHIOPIA BY KINDYE ESSA MUSTOFA ADDIS ABABA UNIVERSITY COLLEGE OF MANAGEMENT‚ INFORMATION AND ECONOMICS SCIENCE MASTER OF BUSINESS ADMINISTRATION PROGRAM August 2011 EFFECT OF AFTER SALE SERVICES ON CUSTOMER SATISFACTION AND LOYALTY IN AUTOMOTIVE INDUSTRY OF ETHIOPIA A Thesis Submitted to the School of Graduate Studies of Addis Ababa University in Partial Fulfillment to the Requirements
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