CUSTOMER PERCEPTION TOWARDS MOBILE BANKING WITH SPECIAL REFERENCE TO INDIA Purpose: The objective of this paper is to study customer perception towards mobile banking and finding important factors in India. Design/Methodology/Approach: The research methodology is largely based on extensive literature review and is based on exploratory research followed by descriptive analysis. The data collected thorough questionnaire‚ which is based on both open ended and closed ended questions. The questionnaire
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Cell Phone Both 5. Which mode of banking do you prefer? * M-Banking (Mobile Banking) * E-Banking (Internet Banking) * Direct Banking * Door to door banking 6. Please rate from 1 to 4. (1 being the best and 4 being the lowest) Direct Banking | | Internet Banking | | Phone Banking | | Door to door banking | | 7. Which services of banking do you use? Savings deposit | Bill discounting | Internet banking | Fixed deposit | Electronic funds transfer
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toward the economy’s progress. One of the important aspects of the country’s service sector enabling sustainable growth is the banking system. The banking system remains‚ as always‚ the most dominant segment of the financial sector. With a jump in the Indian economy from a manufacturing sector‚ that never really took off‚ to a nascent service sector‚ banking as a whole is undergoing a change. A larger option for the consumer is getting translated into a larger demand for financial products
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INTRODUCTION 1.1 BACKGROUND OF STUDY The Nigeria banking industry has witnessed a lot of changes since the mid 1980’s and this is reflected in the increased volume and complexity of bank operations‚ increased innovations and varieties in product and service delivery. These development have not only been technology driven but have influenced move technological advances. Information technology which is the foundation of modern electronic banking through desktop computers and terminals provide the
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* No Q: 2 Do you have an internet banking facility with you? * Yes * No Q: 4 How often‚ do you use internet banking for the transaction purposes? * Occasionally * Frequently * Never * Often * Very often Q: 5 To what extent do you prefer the use of internet banking over Credit card/Debit cards? Very Much 1 2 3 4 5 6 7 Not Much Q: 6 Following are some factors which affect the preference for the use of internet banking services. Please tick the appropriate option
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University of Amsterdam‚ Business School Caput Commercial Banking Academic Year 2010/2011 Exam January 2011 Student name …………….. Student ID …………….. Signature …………….. Instructions The rules of this exam are as follows: • Please write your full name‚ student ID and signature. • Please keep all answers brief and to the point. Do not provide irrelevant informa- tion‚ but show all steps that are necessary to solve a problem. • There are 12 pages in this exam including this page. Questions start
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THE IMPACT OF MOBILE AND INTERNET BANKING ON PERFORMANCE OF FINANCIAL INSTITUTIONS IN KENYA. PRESENTED BY ADM NO NAME OF INSTITUTIONS: SUPERVISOR: A RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE IN BUSINESS MANAGEMENT. 2014 DECLARATION Student’s declaration I hereby declare that this research proposal is my own original work and has not been presented to any institution of higher
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e-Business Unit 6 Mid Term Assignment (An Examination of Citibank ’s E-Business Strategy for Global Corporate Banking) A Paper Presented in Partial Fulfillment Of the Requirements of [Class #637 - MBA 57613 - e-Business] February‚ 2012 | | | | | | | | | | | | DECLARATION OF ORIGINALITY OF WORK: I affirm that the attached work is entirely my own‚ except where the words or ideas of other writers are specifically acknowledged according to accepted citation conventions. This assignment
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Amazon Japan‚ and the Japanese Retail Bookselling Industry” Una Hu 1 Why is the profitability of large Japanese retail booksellers relatively poor and their scale relatively small? According to the case‚ ‘stagnation in sales along with the steady increase of costs over time has reduced the profitability of both large chains and small stores’ (Peng 2009‚ p. 391). There are several reasons that results in the relatively poor profitability of large Japanese retail booksellers and their small scale
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1.0 Subject Area Strategic Management 2.0 Project Proposal The paper will be an investigation of the major challenges that face Qatar’s banking sector. These problems will be analyzed and their possible solutions identified using strategic management theoretical framework. 3.1 Background of Qatar’s Banking Sector Qatar’s banking sector has had great growth compared to that or the general Middle East region. Its stability guarded it form the global financial crisis that recently occurred
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