RELATIONSHIP MANAGEMENT (CRM) IN RETAIL BANKING A Research Paper Company: HDFC Retail Banking‚ India. Submitted By ANIL KUMAR DEVARAKONDA (111-00-2004) DATE: August 21st‚ 2011 COURSE: MKTG 510 – Electronic Commerce INSTRUCTOR: PROFESSOR GEORGE EDEH UNIVERSITY OF NORTHERN VIRGINIA 7601 LITTLE RIVER TURNPIKE‚ ANNANDALE‚ VA 22003 Abstract This research paper attempts to conduct a study of deployment of Customer Relationship Management (CRM) best practices in the context of retail banking
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Retail Stores Amanda A Severing BUS 235 June 2‚ 2013 Matthew Hufnagel Retail Stores Over the weekend I visited a Target store near my home‚ they sell a wide variety of home goods‚ clothing‚ toys and other miscellaneous items. This Target is about 2 miles from my home‚ it is in Sugarcreek‚ Ohio and is very accessible to my home. I did what I like to call “people watching” while I was there to survey the types of people the shopped there. There truly was a plethora of people there‚ not
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JTextField itemName; JTextField itemPrice; JTextField itemDisc; JTextField salePrice; JButton calculate; JButton clear; public RetailCalculator() { //set object variables super("Retail Sales Calculator"); //window title setSize(250‚ 250); //set window size setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE); //window close GridLayout grid = new GridLayout(7‚ 2); setLayout(grid); department
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RETAIL COMMUNICATION A communication program can be designed to achieve a variety of objectives for the retailer‚ such as building a brand image of the retailer in the customer’s mind‚ increasing sales and store traffic‚ providing information about the retailer’s location and offering‚ and announcing special activities. Retailers communicate with customers through advertising‚ sales promotions‚ store atmosphere‚ Web sites‚ salespeople‚ e-mail‚ direct mail‚ m-commerce‚ community building‚ publicity
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Executive Summary Retail Context for Innovation Study Objectives & Approach Key Learnings from the Innovation Study Implications for Retailers About RAI and Booz & Company The Indian Retail industry is today at cross-roads – many challenges threaten the true potential for “profitable growth” Projected Organized Retail in India US$ Billion 731 116 455 33 422 615 Key Challenges faced by Indian Retailers % responses‚ RAI – Booz Retailers Survey 2013¹ Organized Retail Unorganized Retail Real estate
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1 Explain why specific products have a higher demand on certain occasions The product that I have selected is tangerine and clothing. Firstly‚ tangerine is the products that will be have higher demand during Chinese New Year. During Chinese New Year is a high yield of tangerine and tangerine represents Luck. For example‚ during Chinese New Year Singaporeans will took a charming little tape‚ containing two tablets of tangerine as a New Year gift‚ two tablets tangerine symbol of "good luck"‚ "two
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THE INDIA RETAIL SECTOR REPORT 2013 Retail Specialists in retail service recruitment www.michaelpage.co.in Contents Introduction Talent Pool Availability How Michael Page Can Help 3 5 6 2 Retail Specialists in retail service recruitment www.michaelpage.co.in THE INDIA RETAIL SECTOR Introduction The Indian retail market is estimated to exceed US$ 750 billion by 2015‚ according to the India Retail Report 2013 (IRIS Research)‚ presenting a strong potential for foreign retailers
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RETAIL SCENARIO IN INDIA Unlimited Opportunity Contents The Global Retail Industry: An Overview Retail Scene in India: Touching Meteoric Scales Different Forms of Retailing Malls in India Challenges of Retailing in India Retail as an Employment Generator Retail Industry in the East: Current Scenario‚ Growth Prospects and Upcoming Projects Retail Education in the East Factors needed to promote the Industry in West Bengal Conclusion The Global Retail Industry : An Overview Retail has played
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EXECUTIVE SUMMARY Retailing is the process that involves of selling goods or services directly to end consumer for personal‚ non business use (Kotler‚ 2010). A retailer or retail store is an enterprise where they make volume majorly from retailing. Any firm selling its goods or services to the end consumers- whether it is manufacturer‚ wholesaler‚ or retailer- is said to be retailing. It doesn’t matter how the goods or services are sold (may be by person‚ through mail‚ telephone) or where (from
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those days‚ all the banks were joint stock banks and a large number of them were small and weak. At the time of the 2nd world war about 1500 joint stock banks were operating in India out of which 1400 were non- scheduled banks. Bad and dishonest management managed quiet a quiet a few of them and there were a number of bank failures. Hence the government had to step in and the Banking Company’s Act (subsequently named as the Banking Regulation Act) was enacted which led to the elimination of the weak
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