overall service quality in Standard Chartered bank‚ the top banking service provider in Bangladesh. This paper also tries to identify the gap between customers’ expectations and perceptions on the bank’s service quality. Finally‚ some suggestions have been offered to improve the service towards the customers by the authority of Standard Chartered Bank. Keywords: Service‚ Customer‚ Quality‚ Dimension & Bangladesh. Introduction: Standard Chartered Bank has a history of over 150 years in banking
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the world. Though adoption of e-commerce is considered to provide substantial benefits to business; many business in Ethiopia still have not realized to adopt electronic commerce due to different factors. The main purpose of this scientific paper is identifying and examining the challenges and opportunities of e-commerce services in Ethiopia and beside it try to see what is e-commerce and types of e-commerce. THE CHALLENGE AND OPPORTUNITY OF ELECTRONIC COMMERCE IN ETHIOPIA Bisrat g/ab BA degree
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Part A 1. A company may choose to separate their online operations into a new company for a number of reasons including: the expected volume for the e-business is large‚ a new business model must be designed separate from the limitations of current operations‚ the company can be created without relying on current operations‚ and the online company is given the freedom to develop new partnerships‚ attract new talents‚ create their own prices‚ and raise extra funding. There are several benefits
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A central bank is the public authority that oversees all financial institutions and implements monetary policy. The Bank of Canada is Canada’s central bank. Monetary policy is how The Bank Of Canada controls inflation and the business cycle by monitoring and changing the amount of money being circulated in the economy and regulating both interest and exchange rates (Parkin‚ 2003). The Bank of Canada plays a great role in chartered banks. One of the tools that the Bank of Canada uses to implement
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Analysis of ICICI Bank and its comparison with HDFC Bank 1|Page Contents Profile of the banks……………………………………………………………………………………….3 Financial Analysis of the two banks …………………………………………………………………... 4 Growth Strategies that ICICI bank can adopt…………………………………………………………9 Strategic Analysis………………………………………………………………………………………..10 Recommendations……………………………………………………………………………………….13 2|Page 1. Profile of the banks ICICI Bank ICICI Bank is India’s second-largest bank and offers a wide
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be done by any such person in reliance upon the contents of this paper. Nishith Desai Associates © 1 LEGAL ISSUES IN E-COMMERCE Aashit Shah and Parveen Nagree Nishith Desai Associates Nishith Desai Associates (“NDA”) is a research based international law firm based in Mumbai and Palo Alto‚ Silicon Valley‚ specializing in information technology‚ e-commerce‚ telecommunications‚ media and entertainment laws‚ international financial and tax laws and corporate and securities laws. It has
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STUDY ON INNOVATIVE PRODUCT AND SERVICES IN AXIS BANK Executive Summary The project is based on the product and services of Axis bank. AXIS Bank is India’s third largest private sector bank. It started its operation in 1994 and after that‚ the Government of India allowed new private banks to be established. Before it was as United Trust of India (UTI) bank that had a special position in the Indian capital markets and has promoted
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Daiwa Bank Bank Management Report Contents Introduction Daiwa Bank‚ previously known as the Osaka Nomura Bank‚ was founded by Tokushichi Nomura in 1918. The bank operated both trust and regular banking services‚ and its core business focus on providing financing to small but promising companies. In 1926‚ its growing securities division was spun off to create Nomura Securities‚ and Osaka Nomura Bank was subsequently
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Basic information of icici bank (Industrial Credit and Investment Corporation of India Bank): ICICI Bank was established by the Industrial Credit and Investment Corporation of India‚ an Indian financial institution‚ as a wholly owned subsidiary in 1994. The parent company was formed in 1955 as a joint-venture of the World Bank‚ India’s public-sector banks and public-sector insurance companies to provide project financing to Indian industry.[10][11] The bank was initially known as theIndustrial
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MERGER OF THE BANK OF RAJASTHAN LIMITED WITH ICICI BANK The Bank of Rajasthan Limited (Bank of Rajasthan)‚ a banking company incorporated within the meaning of Companies Act‚ 1956 and licensed by Reserve Bank of India (RBI) under the Banking Regulation Act‚ 1949 was amalgamated with ICICI Bank Limited (ICICI Bank/the Bank) with effect from close of business on August 12‚ 2010
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