Unit 4222-301 Promote Communication in health‚ social care or children’s and young people’s settings Outcome 1 Be able to understand why effective communication is important in the work setting 1.1 Identify the different reasons people communicate To express needs‚ share ideas and information‚ give reassurance‚ express feelings‚ build relationships‚ socialize‚ ask questions and share experiences. People communicate in order to establish and maintain relationships with others
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appreciation of differences in ethnicity‚ gender‚ age‚ national origin‚ disability‚ sexual orientation‚ education‚ and religion. What is diversity? Everyone is a unique person. Even though people have things in common with each other they are also different in all sorts of ways. Differences include visible and non-visible factors‚ for example‚ personal characteristics such as background‚ culture‚ personality‚ and work-style‚ size‚ accent‚ language and so on. A number of personal characteristics are
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Communication in health and social care Seeing‚ hearing Feelings Expression Feeling Expressing oneself Seeing‚ hearing Understanding Understanding Communication cycle Idea occur- think of something you want to communicate e.g. pass on info or persuade someone to do something. Message coded- think how you are going to say what you are thinking. Message sent- send the message verbally or otherwise. Message received- the other person sees/hears your message. Message is decoded
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P1: Explain the function of research in health and social care Research can be defined as a process of collecting information about a specific topic for a purpose. The importance of research in Health and Social Care is very high. Research can take days‚ months or even years. Its aim is not only to identify in depth information but as well to find out the amount of information that is already known. Through research we can have a better understanding of what are the service user`s needs and find
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of Care in Health and Social Care in Children and Young People Settings Understand how duty of care contributes to safe practice 1 Explain what it means to have a duty of care in own work role Duty of care is defined simply as a legal obligation to : Always act in the best interest of individuals in care and others Not act or fail to act in a way that results in harm Act within own competence and not take on anything not believe we can safely do As a care worker‚ we owe a duty of care to the
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between two or more people or groups of people. There are different types of conflicts that can be of concern in an organization that supply fast moving goods across a particular country and these are: • Interpersonal conflict • Intragroup conflict • Intergroup conflict • Interorganisational conflict INTERPERSONAL CONFLICT This conflict occurs when there are differences in opinions between two or more individuals. People naturally have different personality‚ values and goals and when such people work
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beings‚ whatever our nationality‚ place of residence‚ sex‚ national or ethnic origin‚ color‚ religion‚ language‚ or any other status." Introduction Health is key to the happiness and well-being of humans. It can be affected by various factors in
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Legislations Health and safety: It’s important for everyone to be in a safe environment so they can do daily tasks without feeling scared and uncomfortable of something will happen to them for certain so that’s why in every health care setting the health and safety at work act 1974 has been introduced so they can safe guard vulnerable patients in their care. Providers in health care settings need to provide some of the following services to ensure that the service users and the employees themselves
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January 19‚ 2010 Mental Health: Deficiencies in Treatment of Depression Depression is defined as a feeling of sadness‚ feeling blue‚ unhappy‚ and miserable or down in the dumps. True clinical depression is defined as a mood in which feelings of sadness and anger interfere with your everyday life for an extended period of time. The news article dated January 12‚ 2010 in the New York Times‚ Titled; Mental Health: Deficiencies in Treatment of Depression reports that antidepressant drugs used for the
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someone or if they have committed a crime. It would be necessary to breach confidentiality in order to safeguard a child if the child was being abused; the duty of care for a child is of the upmost importance. Any information should be passed quickly and confidentially to the appropriate professionals like the local CAF officer or Social
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