Making Business Decisions I Business Dilemma The Broadway Cafe has been in business since 1952 and has never had a single competitor in the neighborhood. One of your employees has heard a rumor that Starbucks might be opening a store a few blocks away. Your staff is worried and is looking to you to provide reassurance that the competition will not affect your business. PROJECT FOCUS: * Determine a strategy for addressing your employees concerns‚ building loyalty among your customers‚ and
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Bristol University Rajanbir Singh The Broadway Café Business Dilemma • Determine a strategy for addressing your employees concerns‚ building loyalty among your customers‚ and remaining competitive in a changing market. Employee concerns: -they must have open door policy. -they must periodically meet with the employees‚ talk to them about their jobs‚ their concerns‚ expectations‚ etc. -they must work on creating an environment of trust and appreciation
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Using information technology to grow a small business as applied to The Broadway Café Kristy Dobbins Strayer University Instructor: Amir Afzal D. SC CIS 500 Business Driven Information Systems Fall 2010 Abstract I recently inherited my grandfather’s coffee shop‚ The Broadway Café located in the heart of Harmony‚ NC. Since 1952 this shop has been the local hotspot for both locals and visitors. My grandfather has run this shop for years without modernized technology and has been successful
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Introduction The Broadway café located in downtown is a coffee shop inherited from the owner’s grandfather. Although grandfather who gained wealthy business knowledge was an expert to run his coffee shop‚ the business still declined after his passed away. As we know from the history of Café‚ it had no Website and used little marketing with effective operations. Furthermore‚ the information of client names and family receipts are stored in grandfather’s memory only. Recently‚ as the risk of competition
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Cohesion Case In order for our business‚ The Broadway Café‚ to become more competitive in this environment‚ I deem it necessary to build a collaboration tool that will stimulate contact‚ knowledge‚ information‚ and events among employees‚ customers‚ suppliers‚ and all others who are interested in the business. A collaboration system is an IT-based set of tools that supports the work of teams by facilitating the sharing and flow of information. Collaboration systems allow people‚ teams‚ and
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Making BusinessDecisions I I just recently inherited my grandfather’s coffee shop‚ The Broadway Cafe. He started it in 1952‚ but unfortunately the business has been declining over the years. Business is declining‚ because of how outdated the Cafe is. Now that the Cafe is mine‚ I am determined to keep the business running by turning the coffee shop back into the hotspot it once was. In order to bring the Cafe up to date with the 21st century‚ a detailed analysis using Michael Porter’s Five Forces
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Changes Since the 1950’s the café has been using very‚ very old equipment. That equipment includes: old cash registers‚ espresso makers‚ coffee makers‚ and so on. But the most important old method that was being used is the manual entry of time and attendance. Now since I have started upgrading the café‚ I feel that it is now time for a new time system. This particular time system will allow employees to key in a special employee number that will automatically stamp the time displayed on the
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The Cohesion Case: The Broadway Café CIS 500: Information Systems for Decision-Making Strayer University June 6‚ 2011 Table of Contents Abstract ........................................................................................................................... 3 Part 1: Competitive Advantage................................................................................ 4 Part 2: The Broadway Café and E-Business............................................................
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The Broadway Café: E-Business Strategy Making Business Decisions I Strayer University Explain how understanding e-business can help you achieve success in each of these areas. With the rapid growth of the internet commerce in recent years‚ established small businesses have been presented with a serious dilemma. On the one hand‚ they can stick with the business model that has worked for them in the past; or they can make the change to e-business. What type of e-business would you deploy
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1. The Broadway Café History The café‚ I inherited from my grandfather is located Downtown Raleigh‚ NC on the Fayetteville Street. The café offers many different kinds of specialized coffees‚ teas‚ a full service bakery‚ and homemade sandwiches‚ soups‚ and salads. My grandfather first opened the Broadway Cafe in 1952 and it has been a local hotspot for many years. Unfortunately the business has been declining for the last five years and inevitably is going to hit the wall soon if some staple measurements
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