Author : Low Hong Rui USE CASE NAME | Generate invoice | Actor | Call center | Description | Describe the process call center generate a formal invoice copies for customers‚ delivery staff and company record. | Normal course | 1. This use case is describing process of call center generate a formal invoice for customer‚ delivery staff and company record purposed. 2. The customer copies of invoice will include information’s such as invoice number‚ tracking code‚ order list‚ purchased
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CASE 1 : VINCENT’S CAPPUCINO EXPRESS a. Develop an organization chart for The Cappucino Express. Director (Vincent) Assistant Manager (2nd Outlet) Manager (1st Outlet) Employees Employees b. What factors can be expected to have a major impact on the success of The Cappuccino Express? Factors that can be expected to have a major impact on the success of The Cappuccino Express are: i. Cost Cost is seen to be one of the factor of having a success in running this business
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An arrest should be done in an appropriate manner. The motivation behind a capture is to bring the arrestee under the steady gaze of a court or generally secure the organization of the law. “A summons must be in the same form as a warrant although it requires the defendant to appear before a magistrate judge at a stated time and place.” (Legal Information Institute‚ n.d.). A capture serves the capacity of informing the group that an individual has been blamed for a wrongdoing and furthermore may
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Sales Order Capture Channels A multi-channel retailer would usually have orders being captured on a number of unique order capture channels. Some of these are discussed here. Web sites - Orders may be placed by customers on the organization’s website‚ after browsing through the online product catalog. The customer adds items and quantities to the shopping cart‚ and then checks out the items in the cart after providing the payment information. Payment authorization is also done at this point. After
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American Express Chairman/CEO Influence and Outcomes 7/30/2011 Table of Contents American Express Overview 3 James D. Robinson 3 Success and Failures of Robinson 3 Board Of Directors 4 Decisions Required 4 Candidates for CEO Position 5 Robinson’s Strategy 5 Decisions Of The Board 5 Problems Faced By American Express 6 Solution 7 Lessons Learnt 7 References 7 American Express Overview American Express Company (American Express)‚ incorporated in 1965
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Differentiation - Commnication - In this part we will try to analyze the underlying cause of the problems using two leadership theories‚ namely path-goal leadership theory and competencies perspectives of leadership. Moreover‚ we will try to relate this case with other Organizational Behavior theory. We have identified that this problems create a kind of conflict in the organization. So‚ we decide to approach this case with theory of conflict. Here‚ we will only use two sources of conflict‚ namely differentiation
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QUESTION 1: Which three states had the largest (positive) change in average earnings over this time period (remember to use the correct units in your answer)? How does Florida compare to the rest of the states in terms of the average change in weekly earnings? How does New York compare? states with largest increase in average earnings(in $) California 930.58 958.58 28 Washington 948.94 977.53 28.59 District of Columbia 1393.64 1455.58 61.94 Florida has the 24th largest increase in average earnings
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Electronic Data Capture Name: Institution: The benefits of increased efficiency as a result of using Electronic Data Capture (EDC) and electronic data management has been in existence for a number of years. However‚ the adoption of EDC for clinical trials has been gradual. This is because of the experience required in implementing EDC. Implementing EDC in clinical trials may not bring out all the benefits associated with EDC if it is not implemented properly. This is the main reason
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Design 10: Thesis (ARCH 522/DESIGN 052) INTRODUCTION The Thesis Courses at the Far Eastern University (FEU) Institute of Architecture and Fine Arts (IARFA) are the culmination of the institute‟s Bachelor of Science curriculum program. Thesis is a two-part progressive course series‚ beginning with Arch 511 (Pre-Thesis‚ taken in the first semester after successful completion of all lower B.S. Architecture courses)‚ the research development stage where the project„s feasibility is thoroughly studied
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Date: To: From: Subject: Semester Project of DLD- The Digital Locking System with Auto Lock Functionality. Introduction Digital Locking System with auto lock functionality has got several applications nowadays. As we are growing at high pace‚ we are getting more suspicious about our things. This locking system gives solution to that problem. This circuit described here activates only when the specified sequence of four digits is pressed. If a wrong key is touched‚ it will not unlock. The
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