INTRODUCTION TO THE Hospitality Industry SEVENTH EDITION Clayton W. Barrows Professor Department of Hospitality Management University of New Hampshire Tom Powers Professor Emeritus School of Hospitality and Tourism Management University of Guelph John Wiley & Sons‚ Inc. This book is printed on acid-free paper. Copyright © 2009 by John Wiley & Sons‚ Inc. All rights reserved Published by John Wiley & Sons‚ Inc.‚ Hoboken‚ New Jersey. Published simultaneously in Canada. No part of
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CHAPTER OVERVIEW Hospitality is one of the world’s most exciting and rewarding industries. If you choose it for your career‚ you will select from a wide variety of employers‚ locations‚ and daily job activities that can lead to your success and personal satisfaction. In this chapter‚ you will review some important ways in which the hospitality industry is unique. You will also learn the definition of accounting and how accounting helps managers like you use financial information to make good
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[pic] ITC was incorporated on August 24‚ 1910 under the name of ’Imperial Tobacco Company of India Limited’. Its beginnings were humble. A leased office on Radha Bazar Lane‚ Kolkata‚ was the centre of the Company’s existence. The Company celebrated its 16th birthday on August 24‚ 1926‚ by purchasing the plot of land situated at 37‚ Chowringhee‚ (now renamed J.L. Nehru Road) Kolkata‚ for the sum of Rs 310‚000. This decision of the Company was historic in more ways than one. It was to mark the beginning
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Indian Institute of Hotel Management & Culinary Arts (Affiliated to Osmania University) Creating Culinary Competence FRONT OFFICE - I BHMCT I YEAR BCT CA I YEAR S. No CONTENT PAGE NO. 1. 2 3 4 5 Unit – I 1.1 Introduction‚ History & Evaluation 1.2 Classifications of Hotels 1.3 Duties & Responsibilities & Job Description-Principles Staff
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EDIT KOMLÓSI THE ROLE OF TRAIT EMOTIONAL INTELLIGENCE IN TASK AND CONCEPTUAL PERFORMANCE 71 EDIT KOMLÓSI The role of trait emotional intelligence in task and conceptual performance: the case of functional managers in the hotel industry12 Unquestionably‚ adequate selection‚ recruitment‚ and retention of employees (for example through (re)training) results in high-quality work outcomes. Ultimately‚ however‚ efficient‚ effective‚ and competitive organisations require more than just experience
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CHP in the Hotel and Casino Market Sectors Prepared for: U.S. EPA CHP Partnership December 2005 Prepared by: Energy and Environmental Analysis‚ Inc. www.eea-inc.com For more information about the EPA CHP Partnership‚ please visit: www.epa.gov/chp or email: chp@epa.gov. For more information about ENERGY STAR for the hospitality industry‚ please visit: www.energystar.gov/hospitality. CHP in the Hotel and Casino Market Sectors Note: This report was initially released in December
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CHAPTER - I INTRODUCTION 1.1 INTRODUCTION Both the domestic and foreign arrivals have shown a rapid increase with India emerging as a vibrant and varied tourist destinations. The domestic tourism industry grew at a rate of 10.7 % in whereas foreign arrivals at 8.1% in 2010 (Indian Tourism Statistics‚2010). To feed this splurge in arrivals hotels are booming across India and this most importantly has not been restricted to just metros. Even second tier cities like Bhopal‚ Amritsar‚ Surat‚ Ranchi
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Project Report “The Bounty Inn” Hospitality is all about offering warmth to someone who looks for help at a strange or unfriendly place. It refers to the process of receiving and entertaining a guest with goodwill .This Project explain and undergoes the tactics of the “Taj Hotel”‚ India to under vent its fine edges across the World. Group:25”The Phoenix” PGCGMIT‚(Batch201314) XLRI‚Jamshedpur 15-Mar-13 The Bounty Inn 2013 CERTIFICATE This is to certify that this Project entitled
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SINGAPORE TOURISM BOARD ANNUAL REPORT 2011/2012 SINGAPORE TOURISM BOARD ANNUAL REPORT 2011/2012 SINGAPORE TOURISM BOARD ANNUAL REPORT 2011/2012 Vision and Mission 3 Chairman’s Message 4 Chief Executive’s Message 5 Board of Directors 7 Management Team 11 Corporate Governance 12 Singapore Tourism: Competing at a New Level 17 Tourism Sector Performance: Another Outstanding Year in Singapore Tourism 18 Greater Value Creation 22 Understanding
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CHAPTER 19 Property Management » 19.01 INDIVIDUAL MANAGERS VS. MANAGEMENT COMPANIES The financial success of any lodging facility is largely dependent on the skill and ability of on-site management. Hotel operators face a number of unique problems‚ ranging from booking convention business to running a high-energy lounge to installing night audit financial controls. While the skills needed to handle such problems can be acquired through college-level training and operational experience
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