HISTORY OF TQM The history of total quality management (TQM) began initially as a term coined by the Naval Air Systems Command to describe its Japanese-style management approach to quality improvement. An umbrella methodology for continually improving the quality of all processes‚ it draws on a knowledge of the principles and practices of: The behavioral sciences The analysis of quantitative and nonquantitative data Economics theories Process analysis TQM TIMELINE 1920s Some of the first
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PRINCIPLES OF MANAGEMENT CH.2 Managing: History and Current Thinking 3 BASIC APPROACHES TO MANAGEMENT: Classical Approach Behavioral Approach Management Science Approach OTHER APPROACHES: The Contingency Approach The Systems Approach THE CLASSICAL APPROACH THE CLASSICAL APPROACH Pioneers of Management Study “recommends that managers continually strive to increase organizational efficiency to increase production” Find the ‘one best way’ Lower-level
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History of Human Resource Management Overview of Human Resource Management By definition‚ Human Resource Management (HRM) is the strategic and coherent approach to the management of organizations most valued assets; specifically the people working there whom individually and collectively contribute to the achievement of objectives of the business. Simply it is the process of employing people‚ developing their capacities‚ utilizing‚ maintaining and compensating their services in tune with the
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Non Financial Awards Non-financial rewards gain value in retaining employees San Antonio Business Journal - by Morrison Woods Date: Sunday‚ January 26‚ 1997‚ 11:00pm CST [pic][pic] One of the most annoying events faced by business owners and managers is hiring a good employee only to have him or her poached by another firm shortly thereafter. This is frustrating under the most favorable of circumstances where large numbers of candidates are available to replace the employee on relatively
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History and Evolution of Management Thought Content: Early Approaches to management Classical Approach Behavioral Approach Quantitative Approach Modern Approaches to management Emerging approaches in management thought. The changing nature of organizations and work‚ the drivers behind the changes‚ and the consequences for workers and the workplace “ENTERING AN ERA OF DYNAMIC ENGAGEMENT” Six different themes about management theory are emerging under the umbrella that we call dynamic engagement
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when they have a feeling or trust that their efforts will be rewarded by the management. There are many factors that affect employee performance like working conditions‚ worker and employer relationship‚ training and development opportunities‚ job security‚ and company’s overall policies and procedures for rewarding employees‚ etc. Among all those factors which affect employee performance‚ motivation that comes with rewards is of utmost importance. Motivation is an accumulation of different processes
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The History of Human Resource Management Human resource management is the strategic and coherent approach to the management of an organization’s most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business. The terms "human resource management" and "human resources" (HR) have largely replaced the term "personnel management" as a description of the processes involved in managing people in organizations. Human Resource
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A Reward Allocation Decision Reward allocation is a significant organizational issue‚ as it affects the working attitudes of the employees as well as the efficiency of the organization. Many people would say that the reward allocation must be equal for each employee‚ giving each of them equal amount of reward; some people would say equity should be used‚ basing it on performance and the competency of each individual; and other people would say that it should be given based on the needs of each
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Incentives vs rewards Then there is the question of whether incentives should differ from rewards: the former being used to encourage good performance and foster a positive working environment‚ while the latter are offered as a bonus to employees who have already achieved a certain standard. This distinction is important‚ because offering performance-based rewards after the fact brings an incentive program much more into the area of ROI and accounting rather than focusing on employee satisfaction
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develop a compensation package for a vice-president‚ I prefer competency-based reward than others. First of all‚ membership-based reward does not conform to compensation of vice-president because today’s company needs new insights‚ new ideas and new tools‚ so seniority does not mean the best. Furthermore‚ membership-based reward does not directly motivate performance and work dynamic. Secondly‚ job status-based reward is matched because vice-president requires more skills and effort‚ and has more
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