interactive voice response (IVR) system and the purpose of evaluation is to understand how IVR system can be made more effective and less annoying for a customer. In other words how IVR can help a customer understand the value placed by the organization on his relationship with the company. History IVR system was introduced in the shop mart (fictitious)‚ retail organization’s helpdesk in order to save money (McKeen‚ J.D. & Smith‚ H.A. 2009). There was a need to introduce this system way back
Premium
INDUSTRIAL AND MANAGEMENT ENGINEERING PROFESSORS Chatterjee Jayanta Mittal A K Kripa Shanker Sharma N K Sharma R R K (Head) Sinha Arun P Varman‚ Rahul jayanta mittal ks rrks asinha rahulv 7858 7345 7683 7172 7782 7970 VISITING FACULTY Sarkar Runa Sengupta R N Phani B V Singh Anoop runa raghus 6608 6607 ASSISTANT PROFESSORS Peeyush Mehta pmehta 6647 nksharma 7622 bvphani anoops 6606 7679 ASSOCIATE PROFESSOR Bansal‚ Veena Swami Sanjeev Convenor‚ DUGC Convenor‚ DPGC Faculty Counsellor:
Premium Management
The Connection Between Abortion and Mental Health Mary Kate Fletcher Psychology The Connection between Abortion and Mental Health Do abortions really have short and long term side effects on woman? This is the question many people wonder about‚ but a lot of people do not know the answer. It is said that by the age of 45‚ two out of every five woman have had an abortion procedure. In the United States‚ there has been 1‚300‚00 abortions annually performed. Many people do not realize the
Free Pregnancy Abortion
Kumar English 101 The Man Who Mistook His Wife for a Hat The Man Who Mistook His Wife for a Hat was written by Oliver Sacks who is a professor of neurology and psychiatry at Columbia University. Sacks writes about his studies of a man named Dr. P who has an unusual brain disorder. Sacks tries to figure out what is exactly wrong with Dr. P and prescribe him with something that can help him; but he can’t seem to figure out what will help Dr. P. His only solution is to prescribe him with “a
Premium The Man Who Mistook His Wife for a Hat
following: the general status of the economy‚ industry‚ technology and competition; labor market regulations and trends; unemployment rate; skills available; and the age and sex distribution of the labor force. Internal data required include short- and long-term organizational plans and strategies and the current status of the organization ’s
Premium Human resources Human resource management Management
in IT management. Definition of Quality Management Principle: A quality management principle is a comprehensive and fundamental rule / belief‚ for leading and operating an organization‚ aimed at continually improving performance over the long term by focusing on customers while addressing the needs of all other stake holders A principle is a fundamental truth or law and therefore quality management principles are the fundamental truth or laws that form the basis of quality management. These
Premium ISO 9000 Quality management system Quality management
Available ONLINE www.visualsoftindia.com/journal.html VSRD-IJBMR‚ Vol. 1 (6)‚ 2011‚ 348-361 RESEARCH ARTICLE RESEARCH ARTICLE A Study of Buying Behavior and Brand Perception of Consumers in Shopping Malls 1 M. Yaseen Khan* and 2SM Tariq Zafar ABSTRACT In India Shopping Malls industry is upcoming industry worth Rs 17000 Cr. In NCR (National Capital Region) Gurgaon is the most favorite place for the shopping malls. M.G. (Meharuli – Gurgaon) Road is the place for all famous shopping
Premium Retailing Shopping mall
Hypertext Mark-up Language. This study also sought to answer the following answer: 1. What is the content of the Computer Aided Instruction in Hypertext Mark-up Language? 2. What is the software used? 3. What is the level of acceptability in terms of user-friendliness‚ audio and visual? Assumptions of the Study The present study of the researchers was guided by the following assumptions: 1. The contents of the system are the different topics about the Hypertext Mark-up Language. In the
Premium HTML Output Research
References: Johnson‚ Paul M.‚ Dr. (1994-2005). Auburn University. A Glossary of Political Economy Terms. Retrieved from http://www.auburn.edu/~johnspm/gloss/externality Levitt‚ Steven D.‚ Dubner‚ Stephen J. (2009). Freakonomics: A Rogue Economist Explores the Hidden Side of Everything. ISBN: 978-0-06-073133-5 (pbk)
Premium Freakonomics Supply and demand Externality
trying to convey apostrophe‚ because it contrasts with his development. Douglass’ utilization of grammar and metaphorical dialect set this passage separated and fortify Douglass’ exhibit that in spite of the way that servitude would leave the reader "behold a man transformed into a brute" (16-17)‚ slaves were not creatures but rather men‚ with dreams and yearnings of their own. He wants to show a distinction between his daily life and his most inner thoughts from paragraph one to paragraph three
Premium Slavery in the United States Slavery Abraham Lincoln