The AT&T Customer Rules! 1. TAKE OWNERSHIP AND SHOW WE CARE We value our customers‚ and we let them know it by all we do. * We are friendly and courteous to all customers and treat them with respect. * We take personal responsibility for meeting each customer’s needs and demonstrate to our customers that we value them. 2. BE RESPONSIVE AND DELIVER We listen to customers and deliver with speed. * We are attentive to our customers and recognize that their time
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Higher profitability margins‚ consistent efficiency ratios and sound debt position make AT&T a good stock to invest in; however‚ liquidity needs to improve further AT&T has been doing very well from profitability perspective. The company’s EBITDA and net margins have increased to 37.96% in 2013 and 14.41% in 2013 from 21.78% and 3.30% respectively in 2011. Moreover‚ the company’s return on assets also increased to 6.68% in 2013 from 1.55% in 2011. Focus on growth prospects and accretive acquisitions
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George’s T-Shirts Synopsis: George Lassiter was a project engineer for a major defense contractor. He had an interesting side business of manufacturing and designing T-shirts for rock concerts‚ sporting events‚ and fund-raising events. George sold the shirts to his regular crew of vendors for $100 per dozen‚ and these vendors sold the public for $10 per shirt. He wanted to sell his shirts on a rock concert that was going to be held in two months. He was sure that 20‚000 tickets
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│A Spa Proposal for The T Hotel│ Introduction: This assignment provides an opportunity for students to learn how to write a proposal for an established hotel spa that caters to the needs of senior hotel guests specifically. Through this proposal students will have an opportunity to demonstrate their knowledge in spa operations and management. Targeted Outcomes: This assessment is designed to assess students’ achievement of the following Module Intended Learning Outcomes: 1. Trace the origin of spa
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able to relate closely to Richard Rodriguez in “The Achievement Desire” because he faced many struggles that I too faced as a young girl. My parents always pressured me to work hard at school‚ I was always suppose to have my homework for Monday done by Friday night‚ which made me so mad at my parents. Just like Rodriguez was furious at his parents for forcing him into English classes‚ which started his separation from his parents. “The Achievement Desire” written by Richard Rodriguez is a story of
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Richard Ramirez: The Night Stalker Richard Ramirez was born in El Paso Texas on February 28‚ 1960. He was introduced to satanic worship and drugs at an early age. After moving to Southern California he supported himself by breaking in to homes. Soon after the robbing of homes he began to kill and sometimes even rape many of people. Over the course of his rigorous murders and long trial he was sentenced to life in prison. Ramirez was the youngest of six children born to Julian and Mercedes Ramirez
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Satellite Services 5. Strong Growth in Free Cash Flow 6. Share Repurchase Wireless Unit The earnings growth of the wireless unit is expected to reach mid-teens partially attributed to the acquisition of Dobson Communications. By acquiring Dobson‚ AT&T expects to possibly gain 13 million customers in 17 states. (3)Also‚ a growing wireless subscriber base and wireless data revenues propelled by the exclusive iPhone contribute to earnings expectations. The Operating Income Before Depreciation and Amortization
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I. Background of AT&T Corporation: The History AT&T Corporation can trace its root to the American Telephone and Telegraph Company. The original company was founded in 1885 by American Bell to create a network of long-distance communication nationwide with a commercially viable cost-structure. In 1899‚ the company in turn acquired the assets of American Bell in order to bypass Massachusetts corporate law that limited the capitalizations of corporations. By 1915‚ long distance telephone
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I. INTRODUCTION AT&T is a leader in telecommunication services‚ including cell phones‚ wireless‚ U-verse‚ digital TV‚ high speed internet‚ DSL‚ and home phone. The company currently has lost its exclusive i-Phone contract with Apple‚ and one of its main competitors‚ Verizon‚ has come out with the 4G network. These all cause AT&T to lost customers. Now the company is trying to acquire T-Mobile to further expand its market. The deal is valued at $39 billion. II. SITUATION ANALYSIS A. General Environment
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Chris Olang AT&T Case Issue to be solved: Nick Stevens‚ the vice president of manufacturing at AT&T Consumer Products‚ was considering selecting a site for a new answering systems manufacturing facility. He had a few options to choose from. However‚ there were more significant factors other than cost that needed to be taken into consideration while making the final decision. AT&T had to think about those factors because of the company’s mission of being concern about its role in
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