Relationship Management The aim : v to manage customer relationships v in an organized way supported by the salesprocess v based on v methodologies v softwares v collaboration : open/web‚ integrated/company server‚ ... vResource SDRC : “0 Sales Process” PLM software 21/10/2012 2 Why do a company need a salesprocess? ? 21/10/2012 3 1 27/10/2012 Why do a company need a salesprocess? 1. “To guide company and salespeople the way to success 2. To appear a customer
Premium Sales Customer relationship management Customer service
I. How Do Businesses Compete? （Q1‚Q2) 1. Business strategies are primarily concerned with allocating resources across functional activities and product-markets to give the unit a sustainable advantage over its competitors. 2. The unit’s core competencies and resources‚ together with the customer and competitive characteristics of its industry‚ determine the viability of any particular competitive strategy. 3. Most SBUs pursue a single competitive strategy—one that best fits their market environments
Premium Marketing
Contracts Exam Notes Monika Petrusevska + Kieran Paskin 2012 The 17th day of the 6th month in the 2013th year IS THERE AN AGREEMENT (Satisfy the three elements) Offer and acceptance between more than 2 parties - Clarke v Dunraven May be necessary to look at whole course of dealings - Empirnall Holdings v Machon Was there an offer? – Step 1: Define + State what type of contract Expression to another of willingness to be legally bound by terms – Australian Woollen Mills v Commonwealth
Premium Contract
Employers liability Cases Walker v Northumberland County Council (1995) This case is notable as one of the first successful claims for work-related stress. Mr Walker was employed by Northumberland County Council as a senior social worker. At the time of the case‚ he had worked for the authority for 17 years‚ dealing mainly with cases of child abuse. In the 1980s‚ his workload gradually increased to such an extent that in 1986 he suffered a nervous breakdown. This was diagnosed by his GP who recommended
Premium Employment Tort Law
What it takes to be a Good Sales Rep I chose to write about what it means to be a good sales representative. I have always wanted a career in sales and am very good at it. Since I was 21 I have been involved in some type of sales career. The most interesting of all was being a sales representative for Roadshow Marketing and traveling to different parts of the United States. Of all of the places I have traveled‚ Atlanta was the coolest gift mart I attended. A sales representative can make a
Premium Sales Customer service Consultative selling
TABLE OF CONTENTS Pages Approval Sheet i Recommendation Sheet ii Acknowledgement iii Thesis Abstract iv Chapter 1 INTRODUCTION a. Introduction ………………………………………………….. 1 b. Statement of the problem ……….…….……………….…..…. 2 c. Importance Significance of the Study ….………..……..……..3 d. Assumption and Hypothesis …………………………….……4 e. Objective of the study …………..………….……………….…5 * General Objectives ………………..
Premium Computer software Computer Point of sale
fruit juice‚ vegetables‚ stationary and 2 dresses. She puts these items into her shopping trolley. Has a contract been made between Tesco Store and Belinda at this point? Give reasons for your answer. An offer is an expression of willingness to contract on a specific set of terms‚ made by the seller with the intention that‚ if the offer is accepted‚ he or she will be bound by a contract. Both offer and invitation to treat are totally different. Invitation to treat is an invitation for other people
Premium Contract
Sales Operation (SOM 222 S) Assignment 1 Date: August 2011 QUESTION 1 1. Proactive approach to determine training needs The training needs assessment is a critical activity for the training and development function. To be effective and efficient‚ all training programs must start with a needs assessment. All training begins with a transfer of knowledge. Through assimilation‚ understanding‚ practice and refinement‚ knowledge is converted into skill. Without a solid understanding
Premium Sales Customer service
1. Introduction There are many types of contraction contract. For example Lump Sum Contracts‚ Unit Price Contracts‚ Cost Plus Contracts‚ Design and Build Contracts & Concession Contracts. Today Concession Contracts are gaining popularity in the Malaysian construction industry. What is Concession Contracts about? It can be define as a business operated under a contract or license associated with a degree of exclusivity in business within a certain geographical area. A project based on granting by
Premium Contract Procurement Business terms
Valid Contracts Victoria Glaser American Intercontinental University Abstract A contact is a legal binding agreement made between two parties. A contract is only enforceable if both parties involved in the contract have agreed to give or receive something of value. When going into an agreement or contract it is important to know the type of contract. This paper will explore the various types of contracts and the meaning of each. Express or implied contracts‚ unilateral
Premium Contract