Customer Relationship Management at Maruti Suzuki Submitted on 20-Feb-2012 Group#08 (Section B) Basu Agarwal Bikram Satapathy Saloni Goel Shruti Mishra Srinivas Dhenuvukonda Great Lakes Institute of Management‚ Chennai (FT12416) (FT12417) (FT12455) (FT12462) (FT12467) 1 Index Page 1.0 Introduction 3 2.0 Various Technologies at Maruti Suzuki 4 Level of CRM 3.0 5 3.1 Data base 5 3.2. Direct marketing-Data analysis 6 3.3 Cross-selling
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MARUTI SUZUKI INDIA LTD (MSIL) Head Office Maruti Suzuki‚ India Limited Nelson Mandela Road‚ Vasant Kunj‚ New Delhi-110070. MB: +911165746459 Email: marutisuzuk@manager.in.th REF: "MARUTI SUZUKI" DIRECT RECRUITMENT’S OFFER. Your Resume has been selected from WWW.MONSTER.COM SHINE.COM and Database for our new plant. The Company selected 62 candidates list for Senior Engineer‚ IT‚ Administration‚ Production‚ marketing and general service Departments‚ It is our pleasure to inform you that your
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alert of the issue the speaker is raising. They all challenge society by standing up for people and their own beliefs. Dr. Martin Luther King and Severn Cullis-Suzuki both demonstrate the importance of their discussed issue throughout their speeches. In King’s I Have a Dream‚ he comments on the issue of black and white segregation and Suzuki raises the issues relating to the environment in her Address to the Plenary Session. A comparison can be made between the two along with Michael Moore’s film‚
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that has rapidly grown over the last few years and a company where leaders like Mr. Ratan Tata‚ or rather‚ a company that has been made Mr. Ratan Tata.Through this report‚ we try and analyze the financial environment in which TATA MOTORS & MARUTI SUZUKI is operating.Through a thorough financial analysis‚ our aim to understand the financial factors is influencing the company and its decision making. Later‚ we try and evaluate the various ratios to appreciate their impact on company’s performance over
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It has been more than 50 years now that bikes have been ruling the Indian automobile sector. In 1955‚ the Indian government needed sturdy and reliable motorcycles for its Army and police to patrol the rugged border highways. The first batch of 350cc Bullet - the super bike in India of all times‚ from the Royal Enfield Company of UK were received and assembled at Chennai. Since then‚ bikes in India have been flourishing as a two wheelers segment‚ and Indian bikes gaining on popularity all across the
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:: Secret to success of Indian partnership Why do Japanese companies go for joint ventures in India? IMM Jeong-Seong Senior business analyst at the POSCO Research Institute W development. hen it comes to technology‚ capital‚ management expertise‚ and global business experience‚ Japanese companies do not lag behind Korean ones. Still‚ they often seek partnerships with local firms when entering the Indian market. Why? The president of Wipro‚ one of India’s largest information technology
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Page 1 Our Team 1- AMIT KUMAR 2-SANDEEP KUMAR 3-YUVRAJ SAINI 4-ANUJ KUMAR 5-RAVISH KUMAR 6-DEEPAK GAUR Page 2 OVERVIEW Introduction MIS Case study of Maruti Suzuki Car Sale Process Flowchart Recommendations Page 3 Introduction What is MIS ? Page 4 Important Points Integration and Streamlining of Business Processes Process Adherence Structuring‚ Storage and Retrieval of Data Instant Generation of Business Analysis Report‚ MIS Control and monitoring Man and Machine
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Company: Maruthi Suzuki India Limited Company Background: Maruthi Suzuki India Limited (MSIL formerly known as Maruthi Udyog Limited) is a subsidiary of Suzuki Motor Corporation‚ Japan. MSIL has been the leader of Indian car market for over two and half Decades. The company has two plants located one at Gurgaon and Manesar‚ south part of New Delhi‚ India. Both the facilities have a combined capability to produce over 1.5 million (1500‚ 000) vehicles annually. And planning to expand more. SZIL
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Executive Summary Thai motorcycle industry entered in Thailand since 1964. There are four main players in this industry including Honda‚ Yamaha‚ Kawasaki‚ and Suzuki. Even there are not much competitors but the competition among them are fierce. Thai market for motorcycle is in maturity stage. This makes the players have to use strong strategies to possess market share. The dominant player in this industry is Honda For customer analysis‚ among four leader players they quite focus customer similar
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TABLE OF CONTENT * Executive Summary * Oligopoly * Definition * Oligopolistic competition * Characteristics of Oligopoly * Similarities & Differences between Monopoly & Oligopoly * Effects of Oligopolistic Competition * Models Defining Oligopoly * Dominant Firm Model * Cournot – nash Model * Bertrand Model * Kinked Demand Curve * Game Theory * Price and Non – Price Competition * Price Leadership * Worldwide examples of Oligopoly
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