1) IBM’s transformation from a “product-centric” to a “service-centric” organisation required investments in a number of key areas. The CEO of IBM at that time was Louis Gerstner Jr. He placed importance on focus‚ speed‚ customers‚ teamwork and execution. Gerstner totally revamped the company’s whole operating procedures‚ from top management to bottom‚ by standardising global core processes‚ centralising the company to leverage its strengths as provider of solutions to customers‚ fixing the core
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References: 1. Gupta C.B (2010)‚ HRM- Publisher (Sultan Chand & Sons) ‚ Changing Nature of work‚ pg no. 38.3 2 3. http://www.ibm.com/ibm/in/en/ on Jun 29‚ 2012 at 04.38 p.m. 4. http://www-07.ibm.com/in/research/‚ 2012 at 09.37 p.m. 5. http://www-07.ibm.com/in/research/laboverview.html on July 22‚ 2012 at 06. 20 p.m. 6. http://www-07.ibm.com/in/careers/diversity.html on August 10‚
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IBM - SWOT Analysis Strengths Since IBM was founded in 1896‚ it has gone through a very long experience in the technological industry with a very strong brand name. The company has a wide range of products to appeal and attract different customer needs and to maintain its competitive position. IBM in 2009 was considered as one of the largest and most profitable computer services company in the world with a market capital of about $119 billion and 319‚000 employees speeded in 150 countries around
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INDIAN INSTITUTE OF MANAGEMENT AHMEDABAD • INDIA Research and Publications Minimizing Customer Waiting Costs for Rental Vehicle Providers using Threshold Reservation Policies Jennifer A. Pazour Debjit Roy W.P. No. 2012-12-05 December 2012 ✏ ✓ The main objective of the Working Paper series of IIMA is to help faculty members‚ research staff‚ and doctoral students to speedily share their research findings with professional colleagues and to test out their research findings at the
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1)Yes‚ I believe playing on jeopardy is a good way to test machine intelligence. You are able to see if the machine can keep up with the speed of the human brain and if can process complete thoughts like a human brain; all while being up a 3 second time crunch. It is interesting to see that even though 3 seconds seems quick how the human response is still quicker. Actually gives me a little piece of mind that we still have a differentiator over machines. 2) It is able to express information
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president of human resources for IBM corporation‚ was in the midst of a 10-city-in-two-weeks business trip that would take him from IBM’s headquarters in Armonk‚ NY‚ to several cities in Central and Eastern Europe‚ Africa‚ India‚ China and several spots in Asia. His schedule was a fitting metaphor for IBM’s strategic and human capital challenges. Randy was reviewing his recent meeting with Sam Palmisano‚ the CEO of IBM. Randy had been the chief HR executive at IBM since 2000‚ joining when Lou Gerstner
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market. Opportunities The major opportunities for IBM come with the frequent changes in technology. In a technologically driven society‚ new products are launched frequently. These open new markets for the corporation to develop and thus increase revenues. As it has huge strength in its innovation and development the opportunity is rife for IBM to enter these markets. Threats The main threats to IBM are its competitors and the industry IBM is in. As with the growth of any industry‚ the competition
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History: IBM was founded on 1914 by Thomas Watson. The driving force behind the success of the company‚ however‚ is his son‚ Thomas Watson‚ Jr.‚ who understood the potential of computers and embraced new technologies. Under him‚ the System/360 was developed and became highly successful. Despite IBM’s steady approach toward its one hundred-year anniversary‚ the company continues to lead the market in terms of innovation. Corporate Information: IBM is one of the world largest companies‚ delivering
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This report is a case study on IBM from 1993 to the present. The reporters’ objectives were to define the problems within IBM in 1993; management tools used to remedy these problems; if these solutions will lead to a sustainable competitive advantage; and what kind of innovators IBM is and what streams of innovation IBM is involved with today. This report is from a managerial science perspective‚ with a focus on innovation. Executive Summary This case involves IBM‚ an international computer hardware
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IBM was able to reduce its procurement costs by sending purchase orders‚ receiving invoices and paying suppliers by using the World Wide Web as its transaction processing network. Much of the savings came from eliminating intermediaries—IBM was able to eliminate intermediaries because the Internet allowed IBM to work with multiple tiers of suppliers simultaneously. 2. The speed and ease of using the Internet allowed IBM to form partnerships with small suppliers even though many of these
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