iv. Based on any recent service encounter for an airline of your choosing‚ draw up a flowchart for passenger pre-flight processing (assume the passenger has already purchased a ticket). Can you think of ways to make the process more efficient? More pleasant for the customer? (25 marks) To make sure that the airline service operation is fail-safed‚ efficient and more pleasant for the customers‚ we can apply poka-yokes‚ which is the procedures that prevent mistakes from becoming defects. Firstly
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Internal Controls for Outflows ACC/544 July 9‚ 2012 Internal Controls for Outflows Internal control over outflows helps to prevent mistakes and detect fraud within the acquisition and expenditure cycle‚ including the payroll cycle. Errors found in financial statements occur most commonly because of improper recording of expenses or fraudulent capitalization of expenses. Fraud can occur in a company’s outflow because of weak internal controls. This proposal explains
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EXECUTIVE SUMMARY Our group was assigned to carry out the duties as internal auditor to audit the operations of the Library. We have been undergoing the task based on our objectives. We have selected TAN SRI DATO ’Sanusi Junid‚ International Islamic College (IIC) Gombak library. On Monday‚ 13 August 2012‚ we went to the IIC and the library management was welcomed our presence. We have interviewed Mr. Muhammad Arif Bin Osman‚ which is the Executive Assistants. He was very helpful in terms of delivering
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IMPACT OF EMPLOYEE PERCEPTION AND ATTITUDE ON THE EFFECTIVENESS OF INTERNAL AUDIT IN PUBLIC SECTOR INSTITUTIONS A CASE STUDY OF NATIONAL SOCIAL SECURITY FUND IN KENYA ABSTRACT……………………………………………… …………………….…………..vii CHAPTER ONE: INTRODUCTION 1.0 2.0 Introduction…………………………………………………………………………….6 2.1 Internal Audit Function………………………………………………………………...6 2.2 Literature Review………………………………………………………………………7 2.3 Internal Audit Effectiveness……………………………………………………………8 2.4 Conceptual Framework………………………………………………………………
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THE IMPACT OF MICROFINANCE INSTITUTIONS ON GROWTH OF SMES A CASE STUDY OF KONYOKONYO MARKET -JUBA BY TABU FLORENCE S09B24/801 A RESEARCH PROPASAL SUBMITTED TO THE FACULTY OF BUSINESS AND ADMINISTRATION IN PARTIAL FULFILLMENT FOR THE REQUIREMENTS OF THE AWARD OF DEGREE OF BACHELOR OF PROJECT PLANNING AND ENTREPRENEURSHIP UGANDA CHRISTIAN UNIVERSITY MARCH 2012 LIST OF ACRONYMS MFIs Microfinance institutions
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Report: Control Measures | February 14 2013 | Grade 12- Accounting | | Stock holding and security Brittany Fashions is an international company which supplies young women with modern clothing and accessories. In order to make sure this business will be successful in South Africa a criteria has to be met to ensure the businesses stability. Brittany Fashions will be importing their clothing and accessories from a supplier in China‚ this is due to the high costs involved when selecting
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Term Paper Project EXPURMA– TE001 Submitted by: Cruz‚ C. Richard Submitted to: Mr. Velez‚ Emilio I. Company Profile Sugarcrafts incorporated located in #4 E. Rodriguez Jr. Ave JADC Compound‚ Bagong Ilog Pasig City 1605‚ Philippines. Sugarcrafts incorporated is specialized in decorated cakes and cake décoring. Sugarcrafts has the experience and expertise to help create delicious cakes whether for birthdays. Weddings or just for fun. They can also make a cake of what kind of theme the customer
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To: Management From: / Staff Accountant Date: December 19‚ 2012 Re: Internal Accountant’s Report to Management ------------------------------------------------- This report contains the supporting information to perform a full financial status review of our company‚ before the upcoming government contract bid. This report will cover the possible impacts that occupational fraud and abuse will have on the
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Internal Risk Assessment XXXXXXXXXX XXXX XXXXXX XXXXXXX Internal Risk Assessment Former president and chief executive officer of the online auction site eBay stated‚ “A business leader has to keep their organization focused on the mission. That sounds easy‚ but it can be tremendously challenging in today ’s competitive and ever-changing business environment. A leader also has to motivate potential partners to join” (Whitman‚ n.d.). These wise words expressed from a wise and highly successful
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Exposure is the potential dollar loss that would occur if the threat becomes reality. Likelihood is the probability that the threat will occur. Internal control is the policies‚ procedures‚ practices and organizational structure designed to provide reasonable assurance that business objective will be achieved or detected and corrected. Internal control objectives 1. Safeguard asset 2. Maintain records in sufficient detail to report company assets accurately and fairly. 3. Provide accurate
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