Salem Telephone Data Corp Executive Summary The analysis of the 2004 first quarter reports‚ which include the Summary of Computer Utilization and Summary Results of Operation‚ if is clear that the Data Services division needs to be scrutinized to understand why they continue to operate at a loss. The key areas that need to be addressed are: * Current utilization of computer usage hours * The consistent negative results of the operations * Determine if some of the fixed costs can be
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Salem telephone case 1. ”Revenue hours” represent the key activity that drives costs at Salem Data Service . Which expenses in Exhibit 2 are variable with respect to revenue hours? Which expenses are fixed with respect to revenue hours? A : Variable costs : The power‚ hourly personal. Fixed costs : The rent‚ custodial service‚ computer leases‚ maintenance‚ computer equipment‚ office equipment and fixtures‚ salaried staff‚ system development and maintenance‚ administration‚ sales promotion
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How We Make a Telephone Call 1. A Formal Telephone Call A: Hello‚ is this PSU Surathani Campus? B: Yes‚ that’s right A: Could I speak to Mr. Anan‚ please B: Yes‚ who’s speaking‚ please? A: My name is Thomas Smith B: Just a moment please‚ Mr. Smith A: Thank you 2. A Wrong Number A: Hello‚ Is Mr. Smith there‚ please? B: I’m very sorry there is no Mr. Smith here. You probably dialed the wrong number A: Is this 573-1253 B: No‚ this is 573-1235 A: I am very
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Salem Telephone Case 1) Which expenses are variable and which are fixed with respect to revenue hours? Variable Fixed Power Rent Hourly personnel Custodial Services Sales promotion Computer leases Corporate services Maintenance Depreciation expenses - computer and office Salaried employees Systems development Sales 2) For each expense that is variable‚ calculate the cost per revenue hour. Power Personnel Sales Promotion Corporate Services January
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TELEPHONE One of the greatest life changing inventions was the telephone. Electronic communication first began with the telegraph that allowed simple sentences to be tapped out over a telegraph line. In 1873‚ Alexander Graham Bell‚ along with Thomas Watson‚ an electrician helping Bell‚ began experimenting with a “harmonic telegraph” which he hoped would allow multiple communications to be transmitted simultaneously over the same pair of telegraph wires. By 1874 he was also working on a method
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in this case? Answer: First of all‚ 150 angry customers of TRI-STATE TELEPHONE COMPANY who had marched in the protest are the main stakeholders. In Addition‚ there were a number of elderly customers who regarded phone services as their lifeline to the outside world. Consumer group‚ including the Consumer Federation Of America and the Congress of Consumer Organizations‚ had joined the protest and also become TRI-STATE TELEPHONE Company’s Stakeholders. 2) Which stakeholders are most important? Answer:
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Jerome: Good Morning‚ Marciano‚ this is Jerome speaking. Vincent: Good morning‚ May I please speak to the manager of the restaurant? Jerome: Yes I am. How can I help you today? Vincent: Hello Jerome. My name is Vincent. I’m calling from Awesome Creative. We’re a strategic marketing firm that does branding and web design. Do you have a couple of minutes to talk to me about your marketing needs. Jerome: Well‚ I’m working with a few different firms right now‚ some of which do web design and branding
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The Telephone Conversation by Wole Soyinka The Nigerian playwright Wole Soyinka (born 1935) was one of the few African writers to denounce the slogan of Negritude as a tool of autocracy. He also was the first black African to be awarded the Nobel Prize in Literature. Wole Soyinka was born July 13‚ 1934 in Abeokuta a village on the banks of the River Ogun in the western area of Nigeria. His mother was a Christian convert so devout that he nicknamed her "Wild Christian" and he father was the scholarly
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Bernasor‚ Mariez Tan JULY 25‚ 2013 BS TOURISM III-2 TOUR 5 REACTION ESSAY: 8 TELEPHONE ETIQUETTE TIPS Honestly‚ I seem to have lack of good manners when talking on the telephone especially when an unknown number calls me. When I read that article‚ I would like to say that‚ that awakens me to check out and do so. Good phone manners are nice thing. It’s very essential to respond positively toward someone who is polite and friendly. And I think everyone should practice all of these
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Telephone Consumer Protection Act (TCPA)‚ 1991 Juel A. Todman BIS/220 Introduction to Computer Application and Systems June 16‚ 2014 Dr. David Wagner Telephone Consumer Protection Act (TCPA)‚ 1991 Advances in Information Technology have made access to sensitive information with great concern. Privacy has to be paramount as the internet broadens its horizon strategically. Various acts had to be implemented to protect the privacy of individuals. The act that I am going to talk about is the
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