1 CUSTOMER SERVICE AT AIRTEL‚ BANGALORE. A DISSERTATION SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MBA DEGREE OF BANGALORE UNIVERSITY. Submitted By: Kirandeep Goraya Reg.No-05XQCM6027 UNDER THE GUIDENCE OF: DR.K.V.PRABHAKAR SENIOR PROFESSOR‚ MPBIM‚ BANGALORE M.P.BIRLA INSTITUTE OF MANAGEMENT ASSOCIATE BHARTIYA VIDYA BHAVAN. BANGALORE-560001 2005-2007 2 DECLARATION I hereby declare that the research work embodied in this dissertation entitled “Customer
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Marten Pieters‚ MD and CEO‚ Vodafone India‚ speaks about the challenges facing the telecom sector‚ the 3G auctions and why the government needs to get its policy right soon. This Idea Exchange session was moderated by Managing Editor‚ Financial Express‚ Sunil Jain 1. Sunil Jain: How has the 2G case changed things for the telecom sector? India has had this licence system for very long. So a lot of entrepreneurs have this feeling that once you get a licence‚ that’s the way to make money. So a
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Active Directory Governance Model Oversight Policies Committee Members: John Salguero‚ PMP IT Program Manager Jonathan Hardy Franklin College Senior Manager James Brannon Franklin College Systems Administrator Jim Metcalf Terry College IT Manager Chris Balthrop College of Environment & Design Systems Administrator Doug Lloyd EITS Systems Administrator Stephanie Ayers EITS Systems Administrator Wayne Crotts College of Public Health Systems Administrator Michael Jacobson Office of VP for Research
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should not be an easy decision. The owner must truly have time and money to spend on the dog. A personal experience I had with a dog shelter is when my husky was taken to one. One day a neighbor called animal control because there was a random dog roaming the streets. I was outside playing
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FOUNDATION COURSE PROJECT PROBLEMS OF THE SENIOR CITIZENS ILL-TREATMENT BY THE NEXT GENERATION AND GENERATION GAP ISSUES INTRODUCTION The traditional norms and values of Indian society laid stress on showing respect and providing care for the elderly. Consequently‚ the older members of the family were normally taken care of in the family itself. The family‚ commonly the joint family type‚ and social networks provided an appropriate environment in which the elderly spent their lives. The
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A PROJECT REPORT ON “PRICING STRATEGIES OF RELIANCE COMMUNICATION” Submitted in the partial fulfilment of Bachelor of business administration (MJP Rohilkhand University session 2008 – 2011) SUBMITTED TO: - SUBMITTED BY:- MR. TARUN GUPTA
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Chapter I INTRODUCTION 1.1. Importance: Grameenphone is now the leading telecommunications service provider in the country with more than 21 million subscribers as of March 2009. Presently‚ there are about 35 million telephone users in the country‚ of which‚ a little over one million are fixed-phone users and the rest mobile phone subscribers. Starting its operations on March 26‚ 1997‚ the Independence Day of Bangladesh‚ Grameenphone has come a long way. It is a joint venture enterprise
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CHAPTER-1 1.1 Purpose of the Study To find out the marketing strategies of Airtel. To evaluate the channels and how they are working. To know whether customer receive the service on time‚ and is it fullfilling their needs to the desired levels. This would help to plan for the better channel and improve CRM activities which assure the customer to be satisfied. 1.2 Objective of the study To study the importance and development of tele–communication industry in today’s scenario. To understand the
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1. Introduction About the Assignment This is the written assignment about marketing aspects of a company. Therefore our group decides to go with Sri Lanka Telecom Mobitel (mobile service partner) company. This report indicates the colligation between Mobitel and the Marketing Management subject. Basically we try to illustrate Mobitel’s marketing strategies‚ marketing mix‚ how they segmented the products etc. Under here we are going to firstly focus on the Products of the SLT Company
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There are numerous facts and events that have occurred throughout time that are evidence of this. "The Stone Age began as far back as two million years ago in some places" (www.bergen.org‚ April‚ 1997). This was when neanderthals were roaming the world using primitive weapons to hunt animals as well as searching for other sources of food. Since that time the ways of living and even the shape of man have evolved greatly into their modern form. The men of those times were hunter-gatherers
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