reserved for your family and intimate relationships. Most people will feel uncomfortable when a service provider intrudes into this space uninvited. Personal Distance (18”-4 feet) – used when close friends or business colleagues‚ with whom you have established a level of comfort and trust‚ are together. Social and work Distance (4 to 12 feet) – the distance range in face-to-face customer service situations. Also maintained at a casual business events and during business transactions. Public Distance
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Chapter 4 The Empire in Transition Loosening Ties -After the Glorious Revolution‚ the British Parliament established a growing supremacy over the king. -These parliamentary leaders were less inclined than the seventeenth-century monarchs had been to try to tighten imperial organization. -The administration of colonial affairs remained decentralized and inefficient; there was considerable overlapping and confusion of authority among the different departments. -Very few London officials had
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parlors founded in Glendale‚ California by Burton Baskin and Irvine Robbins‚ ice cream enthusiast brothers-in-law‚ whose passion inspired what is now the world’s largest chain of ice cream specialty shops. What was once a selection of 31 flavors—Baskin-Robbins "31®" stands for a different ice cream flavor for each day of the month—has grown to more than 1‚000 in its flavor library. "We sell fun‚ not ice cream." Today‚ Baskin-Robbins is the world’s largest chain of ice cream specialty stores‚ serving
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Chapter 4&5 1. According to the author‚ what makes the use of grand juries attractive to prosecutors? How does this explain their use when it comes to investigations of controversial militant behavior? 1. Grand jurys have the ability to pursue investigations even when crimes have not been committed. 2. Witnesses called before the grand jury can be aggressively be questioned with no lawyer present. 3. Proceeding by indictment uses the grand jury’s legitimacy and prestige to generate support By
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Chapter 4: Paying Attention Selective attention – usually focus our attention on one or a few tasks or events at any given time Extensive practice tasks becoming so easy and effortless performing them requires no attn. – automatic Attention is freed up for a person to do another task simultaneously with the automatic one – divided attention Find your keys on your desk Spatial attention – attn. can be focused on objects and events of interest in our enviro in order to aid in our ability to recognize
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Entrepreneurial knowledge “It’s in your moments of decision that your destiny is shaped.” This attitude helped Tony Robbins to be successful in 31 businesses as an entrepreneur‚ best-selling author‚ motivational speaker‚ the nation’s #1 Life‚ Business Strategist and even more. Tony Robbins is a believer and a risk taker and as being a philanthropist‚ he is fully engaged in his own and others’ lives. When he was only 13 and his family didn’t have enough money to celebrate thanksgiving‚ somebody
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Name Chapter 4--Profitability Analysis Description Instructions Modify Add Question Here Question 1 Multiple Choice 0 points Modify Remove Question One important difference between return on assets (ROA) and return on common shareholder’s equity (ROCE) is Answer ROA does not differentiate based on how a company finances its assets‚ ROCE does. ROA does not distinguish between the different types of income items‚ such as income from continuing operations‚ discontinued
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Assume today is June 1‚ 2009. Natasha Kingery is 30 years old and has a Bachelor of Science degree in computer science. She is currently employed as a Tier 2 field service representative for a telephony corporation located in Seattle‚ Washington‚ and earns‚ $38‚000 a year that she anticipates will grow at 3% per year. Natasha hopes to retire at age 65 and has just begun to think about the future. Natasha has $75‚000 that she recently inherited from her aunt. She invested this money in 10-year
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1.1 INTRODUCTION Chemical bonding – the force of attraction between the two atoms Valence electron – the outer most shell electrons There are three types of chemical bonding i. Ionic bond: ________________________________________ ii. Covalent bond: _____________________________________ iii. Dative Covalent bond: _______________________________ 1.1.1 LEWIS DOT SYMBOL A shorthand to represent the valence electron of an atom. The element symbol
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Case Projects 4-2 An inventory specialist in the Manufacturing and Operations Department needs to determine what file systems are mounted on his Linux computer because he is not sure that the DVD/CD-ROM drive is properly mounted. Explain the steps he should use to determine the mounted file systems‚ and also note which file system should be mounted for the DVD/CD-ROM. To determine what file systems are mounted on his Linux computer‚ first he must access the command prompt or open a terminal window
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