QUESTIONNAIRE Based on Study of Customer Behaviour towards E-Banking in Private Sector Banks Personal detailsName: - _________________________________________ 1. Gender:2. Age Group:Male Below 21 Years‚ 31 years – 40 years‚ Above 50 years 3. Occupation:Govt. Job Business Other (specify) ___________ 4. Income Group (Per month) below 10‚000/25‚001 – 50‚000/10‚001 – 25‚000/More than 50‚000/Private Job Female 21 years – 30 years‚ 41 years – 50 years‚ Student 5. Contact No.___________________________
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development of different businesses like the banking‚ insurance; supermarkets and other related elements like hospitals have also integrated the information technology into different segments of their operations. This research paper tries to look at the different segments which are playing part especially in terms of internet banking and the other relevant operations being undertaken by them and the challenges faced in this respect would also be analysed. The role of the government in ensuring that there
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ADVANCED ISSUES IN ICT Semester : June 2013 Course Leader : Iznora Aini Zolkifly Office Location : Faculty of Business and Information Technology‚ Block B1-3A‚ Leisure Commerce Square Consultation Hours : Tuesday : 2.30 pm – 4.30p.m Thursday : 2.30 pm – 4.30p.m jk Telephone : 03-76277373 E-mail : iznora@unitar.my Tutors (Optional) : Course Synopsis The course contains current issues in Information and Communication Technology that focus on the
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PORTER’S 5 FORCES & THE RUSSIAN COMMERCIAL BANKING SECTOR AND WEALTH MANAGEMENT INDUSTRY Today’s Russian Federation is characterized by low competitiveness in the context of firm strategy and rivalry‚ a supportive infrastructure for industries‚ a mixed bag when factor or input conditions are assessed (human resources‚ capital resources physical infrastructure‚ etc.…)‚ and a polarized consumer base‚ where some hold most of the wealth‚ while the rest are quite average or below the poverty line
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Federal Reserve Bank of New York Staff Reports Shadow Banking Zoltan Pozsar Tobias Adrian Adam Ashcraft Hayley Boesky Staff Report no. 458 July 2010 This paper presents preliminary findings and is being distributed to economists and other interested readers solely to stimulate discussion and elicit comments. The views expressed in this paper are those of the authors and are not necessarily reflective of views at the Federal Reserve Bank of New York or the Federal Reserve System. Any errors
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INTRODUCTION A merchant banking is a financial institution primarily engaged in offering financial services and advice to company and wealthy individuals on how to use their money. A merchant bank deal with commercial banking needs of finance‚ company & long term loans and stock writing. Merchant banking does not have retail offices where customer can go and access their account. A merchant bank is also called as wholesale banking.
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Appendices Appendix 1a p.14 – 17 Appendix 1b p. 18 – 21 Appendix 2 p. 22 & 27 Reference Reference p. 29 & 30 Image Cited p. 30 & 31 1a) Information and Communication Technology Information and Communication Technology (ICT) in Hospitality and Tourism industry can be explain in two parts. Firstly‚ it simply means information like‚ time of flights‚ rates of hotel rooms‚ availability of seats and making of reservations being done through technology means. The technology
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CUSTOMER CARE IN ICT OUTCOME 1: Know how to provide customer care by establishing customer relationships 1.1 Describe the uses of interpersonal communications – verbal and non-verbal techniques Verbal communication is one way for people to communicate with others in a face to face environment. Effective verbal or spoken communication is dependent on a number of factors. Clarity of speech‚ remaining calm and focused‚ being polite and etiquette will all aid the process of verbal communication.
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information to my boss on the social impacts and potential threats of ICT. Social Impacts: People use most of their free time on watching TV or using the Internet on social networking sites such as Facebook twitter and Myspace. The advantages of ICT on socially is that it creates jobs. Since social networking sites were created people spend more of their free time on these sites‚ talking to family and friends. the advantages of ICT are that it makes communication easier ‚ quicker ‚ cheaper than
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advantages referred to as ‘Information and Communication Technology (ICT). Combination of technologies have brought rapid changes in some areas‚ predominantly in knowledge management‚ covering aspects of knowledge creation‚ processing‚ storage‚ sharing‚ dissemination‚ collaboration and human resource development‚ in the level of education and training as well as work output and productivity. To overcome the lag in adoption of ICT in the country‚ the Government of Cambodia has committed to the development
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