SOCIAL MEDIA MARKETING: A CASE STUDY OF MARUTI SUZUKI *S.Solamalai and *Dr.N.R.V. Prabhu ABSTRACT Social networking sites allow individuals to interact with one another and build relationships. The paper analyses the changing paradigm of Social media as a marketing communication tool and highlights the importance of Social Media in building brand equity and customer relationship. The paper examines the Maruti Suzuki’s strategy of using Social media in creating awareness and preference
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involve the market segmentation‚ targeting and positioning. Firstly‚ market segmentation involves a group of customers who share similar sets of needs and wants. Market segmentation is consistent with the marketing concept and customer orientation and enables the firm to focus their marketing resources. It also helps the firm to gain competitive advantages using their expertise in the customer base. There are 4 main levels of segmentation‚ which include preference segments‚ niche‚ local‚ and
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Required Text: Marketing: An Introduction‚ (2013) 11th ed. by Gary Armstrong and Philip Kotler. Pearson ISBN: 978-0-13-274403-4 Resources All materials are posted on BlackBoard Instructor Lee D. Goldring‚ MBA Mobile /Text 321-578-9288 E-mail lgoldrin@stetson.edu Office Phone 386-822-7432 Office Location LBC 415 Office Hours Mondays and Wednesdays 1:30PM – 2:30PM‚ and by appointment Course Objectives: Identify the processes of segmentation‚ target marketing‚ and create a
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Table of Contents Introduction & Company profile: Type of business Geographic domain Culture of senior management Competitive situation Marketing Audit: External environment - Macro environment (PEST) Political‚ Governmental‚ and Legal forces: Political stability‚ Government regulations & deregulations. Changes in tax laws‚ Changes in patents(التراخيص) laws Level of government subsidies‚ Country to other countries relationships Trading policies& Import-export
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Integrated marketing communication process involves majorly five groups‚ the clients‚ the advertisers‚ advertising agency‚ media organization which is responsible for creating modes for communicating the advertising message‚ specialized marketing and communicating services which provide services in the area of the expertise and the collateral services who helps in planning and the execution. This section deals with the various agencies involved in the process of IMC as well as their roles‚ responsibilities
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Marketing is a management process concerned with anticipating‚ identifying and satisfying customer needs in order to meet the long-term goals of the organization.” [Easey‚ 2009 p5] It’s essential for the Marketing and PR teams to understand the customers wants and needs as the industry relies on customer satisfaction which leads to brand loyalty‚ repeat purchases and ultimately profit. Therefore‚ if customer needs are not met‚ the business will not survive and thrive. Marketing and PR would identify
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Between a Marketing Mix & a Promotional Mix A marketing mix and a promotional mix have differences‚ and are both important to your business. In order to successfully grow your business‚ you will need to market it. Marketing helps attract new customers and keeps customers coming back for repeat business. When you identify your marketing mix‚ it helps you determine how to satisfy your customers‚ while the promotional mix focuses on direct customer interaction. Marketing Mix The marketing mix is a
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for personal consumption 2 Model of Consumer Behavior Marketing and Other Stimuli Buyer Responses Product Choice Brand Choice Dealer Choice Marketing • Product • Price • Place • Promotion Buyer’s “Black Box” Buyer Characteristics Other • Economic • Technological • Political • Cultural Buyer Decision Process Purchase Timing Purchase Amount 3 Factors Influencing Consumer Behavior Cultural Social •Reference groups •Family •Roles and status Personal •Age
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References: How to sell with a laptop. (n. d.). Retrieved July 26‚ 1999‚ from id=5004761 Learning with computers. (n. d.). Retrieved August 15‚ 1940‚ from Roger A. Kerin. (2011). Marketing The Core. Minnesota‚ Mn: Rudelius. The 2000-2005. World outlook for home computers. (n. d.). Retrieved June 24‚ 2002‚ from id=3203761
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Wal-Mart ’s Promotion Mix and Integrated Marketing Communications Marie Snyder Webster University Promotional Management Michael John ’s October 2nd‚ 2012 Wal-Mart’s Promotion Mix and Integrated Marketing Communications Wal-Mart ranked one of the top ranked companies with high financial performance. The giant is a none other-than but a retailer of general and consumable goods. They are an envied company that seem to do everything right. As a company‚ they position themselves
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