* THE IMPACT OF SUPPLY CHAIN MANAGEMENT BUSINESS PROCESSES ON COMPETITIVE ADVANTAGE AND ORGANIZATIONAL PERFORMANCE THESIS John F. Perry II‚ Capt‚ USAF AFIT/LSCM/ENS/12-14 DEPARTMENT OF THE AIR FORCE AIR UNIVERSITY AIR FORCE INSTITUTE OF TECHNOLOGY Abstract Organizational performance has routinely been viewed through a limited scope primarily focused on functions‚ practices‚ and resources directly controlled by the focal organization‚ but supply chain management (SCM) has broadened
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areas. The customer was divided through entity or locations‚ therefore‚ each segment could be better served with more efficient use of firm facilities. Formis (2008) added that Dell operate physical store in domestic market. It show indirect sales of chain store or service center operate in US. Refer to global market. The direct sales like website or phone are remarkable. (Source: Dell fiscal 2011 in review) 1.3 Major competitors&Market position(leader‚ niche) The belw table provided by Ann(2008)
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Confirming Pages P A R T T H R E E Supply Chain Logistics Design One of the two primary responsibilities of a firm’s logistics management‚ as established in Chapters 1 and 2‚ is to participate in supply chain logistics design. Part 3 contains three chapters devoted to various logistics design issues. Chapter 12 establishes the global perspective of today’s business operations. Few firms enjoy the simplicity of conducting business within a single nation. The complexity of globalization
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brands‚ however some of their steps from the “supplier of raw materials to the end-customer” in this case these steps are designing‚ manufacturing‚ distribution and retailing not always same. “All stages in chain must include consideration of the final customer; moreover each operation in chain should be satisfying its own customer.” Benetton First was Benetton‚ created by Luciano Benetton during the time‚ when knitted clothes were expensive in or handmade by old people in boring colours. Once when
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goals of Starbucks’ coffee bean supply chain as being a customer focused organization The primary goals of the coffee bean supply chain will be to provide total customer satisfaction by ensuring the coffee is available in all varieties‚ at reasonably affordable prices‚ and the coffee meets and exceeds customers’ expectations‚ along with providing the unique experience (as described above)‚ while keeping costs possibly low throughout the whole chain from supplier(s) to end customer(s).
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Value chain management and value creation Student Name‚ Class University Michael Porter described Value chain as the activities which a firm carries out in order to come up with a quality product that meets the consumer’s needs. Such activities include‚ research and development‚ product design‚ production of the product‚ marketing and selling the finished product to potential customers‚ distribution management and customer service which may include after sale services
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Zara is the flagship chain store of Inditex Group owned by Spanish tycoon Amancio Ortega. Zara is the most internationalized of Inditex’s chains. The group is headquartered in A Coruna‚ Spain‚ where the first Zara store opened in 1975. As of August 2009‚ there are more than 1‚500 Zara stores around the world. It is claimed that Zara needs just two weeks to develop a new product and get it to stores‚ compared with a six-month industry average‚ and launches around 10‚000 new designs each year. Zara
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Supply Chain Analysis on Samsung Electronics Table of Contents Table of Contents .............................................................................................................. 2 1. Executive Summary .................................................................................................. 5 1.1. Purpose of the report...............................
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Name __________________________________ Directions: Please print your name on this page of the exam‚ and put your initials on each page in case I need to reassemble your test (ie – the staple fails). Second‚ record this exam version on the Scantron sheet in the block title‚ “Marking Instructions.” This exam consists of 19 questions; you should answer all 19 of them. The value of each of the 15 multiple choice question is 6 points for a total of 90 and the value of each short answer question
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Introduction The value chain‚ or known as value chain analysis‚ is a concept from business management that was first described and popularized by Michael Porter. (Porter) Most of business strategy is to achieve a sustainable competitive advantage. Cost advantage and differentiation advantage are the two basic types of competitive advantage. Cost advantage can be obtained when the firm is able to deliver the same benefits as competitors‚ but at a lower cost‚ while differentiation advantage is
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