KAIZEN SCHOOL OF BUSINESS MANAGEMENT MARKS: 80 COURSE: _______ SUBJECT: OPERATION MANAGEMENT N.B: 1} Attempt all the questions 2} All Questions Carries Equal Marks Name:___________________ Reference Number: ________________ Case – 1 OM IN SNACKS Let’s say that you decided to go for some snacks with your friends. Among many options‚ you can go to a roadside thela (cart)‚ a snack joint like are Udipi restaurant or some restaurant which serves many things including full meals‚ to name few
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Journal of Operations Management 20 (2002) 419–433 Effective case research in operations management: a process perspective I. Stuart∗ ‚ D. McCutcheon‚ R. Handfield‚ R. McLachlin‚ D. Samson Faculty of Business‚ University of Victoria‚ P.O. Box 1700‚ Victoria‚ BC‚ Canada V8W 2Y2 Received 8 August 2001; received in revised form 26 October 2001; accepted 11 March 2002 Abstract Despite many calls for case-based operations management research‚ the successful publication rate of such articles
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Essay: Classification or Division. Class: Eng 110. Instructor: Mrs. Anna Forbes. ------------------------------------------------- “Roommates” Reza Hossaini How different we are! We deal with different people. These people can be our neighbors‚ class fellows‚ our friends or they can be our roommates. If I speak about my roommates‚ first I will categorize them into different groups. However roommates include people or students who come from different places‚ provinces or even from different
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Eukaryotic Cell Division Cells must continually grow and divide in order for an organism to grow‚ maintain its structure‚ and reproduce. Cell division involves the replication‚ or copying‚ of the complete set of hereditary information. It also involves the equal distribution of the genetic material in the resulting cells. The hereditary information of organisms is contained in large molecules called deoxyribonucleic acid‚ DNA. Objectives Upon completion of this laboratory
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Room Automation System to be selected for Regal Hotel Introduction This report is prepared with the aim to examine the basic functions of room automation and will be selected for the new apartment hotel in Tsim Sha Tsui. Also‚ the main objective of this research is to gather some details about the basis of some controller device system that has been given and to analyze the control procedures on the room automation system. The findings of this report are also presented with information to draw
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around the world as Pepsi-Cola. The business began to grow‚ and on June 16‚ 1903‚ "Pepsi-Cola" was officially registered with the U.S. Patent Office. Pepsi-Cola’s first bottling line resulted from some less-than-sophisticated engineering in the back room of Caleb’s pharmacy. Building a strong licensing system was one of Caleb’s greatest achievements. Local Pepsi-Cola bottlers‚ entrepreneurial in spirit and dedicated to the product’s success‚ provided a sturdy foundation. They were the cornerstone of
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access‚ courtesy‚ communication‚ credibility‚ security‚ understanding the customer and tangibles. As Director Operation for Airport‚ the above SERVQUAL is very important to ensure our service quality for Airport is at higher position . Consistently make comparison with previous achievement will help to achieve more and more better marks for survey 2. SERVQUAL MODEL FOR AIRPORT OPERATION 2.1. Reliability How to show that we are reliable to our customer? We have our vision and mission to lead
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lumber-room The story under analysis was written by Hector Munro‚ a British novelist and a short-story writer. After his parents’ death he was brought up by a grandmother and two aunts‚ one of them was a woman of ungovernable temper‚ of fierce likes and dislikes‚ imperious and a moral coward. She was the last person who should have been in charge of children. The character of the aunt in The Lumber-Room is Aunt Augusta to the life. The story is about a little boy Nikolas who lives with his cruel
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Operations Management assignment Supply Chain Management Supply chain management is the coordination of the processes and functions within a business‚ adopted by most companies in the UK in the late 1990’s. It deals with the internal and external factors that‚ when dealt with correctly and systematically‚ can determine a businesses success or failure. A supply chain is the network of activities that delivers a finished product service to the customer. By definition‚ supply chain management
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The Operation of Accredited Resort in Nasugbu Batangas Resorts are classified in different categories based on the services that they offer accredited by the Department of Tourism in the Philippines. Accreditation is a certification issued by the Department of Tourism that the standards in the operation of the establishment concerned to ensure safety‚ comfort and convenience of tourist. A first class municipality of the province of Batangas‚ Nasugbu is a short distance (about 70 kms) from the
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