Characteristics of customer service Bitner‚ Fisk and Brown (1993) suggest that the major output from the services marketing literature up to 1980 was the delineation of four services characteristics: intangibility‚ inseparability‚ heterogeneity and perishability. These characteristics underpinned the case for services marketing and made services a field of marketing that was distinct from the marketing of products. The literature highlights intangibility as one of the key characteristics of
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discover which ratio of an acid and base reaction produced the most amount of carbon dioxide gas (CO2) without leaving leftover reactants. 5 varying amounts of bases were added to a constant amount of acid (10 ml) to better understand which ratio was the most efficient. RESULTS Data collected from the lab suggests that the ratio of acid to base that produced the most carbon dioxide gas (CO2) was 1:0.5. This means that for every one mole of acid‚ 0.5 moles of base would be added. The ratio produced
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856m (22‚494ft) is one of the most stunning peaks in the Himalaya and one of the most impressive mountains in the world. It is located the heart of Everest’s Khumbu region‚ it lies directly above Tengboche Monastery on the well-worn path to Everest Base Camp and is admired by thousands of trekkers and climbers every year. This expedition offers a superb‚ technical climbing experience in a magnificent setting‚ with numerous cultural and scenic diversions. Like the Matterhorn in the Swiss Alps‚ Ama
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Base Ball Score Card Template: Attendance: It measures whether all players of a team is present for each day. It is the main part of game to measure the performance of teams during basket ball competition. It will be helpful to store information about players. It will be stored in an excel document to fulfill the needs and requirements of players. Scorer: It keeps track information about scorer. The scorer information will be stored separately as each team score and highest and lowest score. It
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Acids and Bases Mirza Hasan Mammadov Acids and bases are really important in our daily day life. So let’s start with telling the definitions of them. Starting with acids‚ they are a substance which dissociates in water in order to produce one or more hydrogen ions. Also we can write H+ instead of hydrogen ion. Bases have the same definition‚ although the difference is that it firm hydroxide ions instead of hydrogen ions. We can write OH- instead of hydroxide ion. All alkali is bases but not
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Acid-base titration Aim To study the titration curve of a strong base-strong acid‚ strong base-weak acid and weak acid-strong base titrations Introduction Acid-base titrations are based on the neutralization reaction between the analyte and an acidic or basic titrant. When an acid and a base are present in a stoichiometric amount e.g. 1 mole HCl added to 1 mole NaOH‚ this means that the equivalent point has been reached in an acid-base system. The end point of an acid-base titration can be
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3 4.3 Conversion Between Number Bases 169 Conversion Between Number Bases Although the numeration systems discussed in the opening section were all base ten‚ other bases have occurred historically. For example‚ the ancient Babylonians used 60 as their base. The Mayan Indians of Central America and Mexico used 20. In this section we consider bases other than ten‚ but we use the familiar HinduArabic symbols. We will consistently indicate bases other than ten with a spelled-out subscript
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TOPIC 1: ACCOUNTING BASES‚ POLICIES‚ AND CONCEPTS ACCOUNTING BASES - These are the methods used for applying fundamental accounting concepts to financial transactions and items‚ preparing financial accounts‚ determining the accounting periods in which revenue and costs should be recognized in the profit and loss account‚ and determining the amounts at which material items should be stated in the balance sheet. - Examples of accounting bases include: Methods of calculating depreciation Methods
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Bananas Beaches and Bases The fourth chapter of the book “Base Women” elucidates how women have been exploited for the endurance of the military bases in the country or overseas. How women as girlfriends‚ wives‚ prostitutes assisted militia keep serving the army. States kept wives contented in order to offer constancy to the family of the soldier by bringing wife alongside out of the country assignments and state itself talking care of the needs of the wives by giving them exceptional privileges
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Equilibria 1. Identify the acid/base and their conjugate base/acid‚ and which definition you use to determine(Bronsted‚ Arrhenius or Lewis): a. HCO3- + H+ ↔ H2CO3 Base conj acid: Bronsted b. HCO3- ↔ CO32- + H+ Acid conj base : Arrhenius c. CH3NH2 + H2O ↔ CH3NH3+ + OHBase acid conj acid conj base : Lewis d. C6H5OH + H2O ↔ C6H5O- + H3O+ Acid base conj base conj acid : Lewis‚ Arrhenius‚ Bronsted e. H2O + H2O ↔ H3O + + OHAcid base conj acid conj base - 2. Assuming Kw = 1x10-14‚
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