www.palgrave-journals.com/rpm Examining the determinants of room rates for hotels in capital cities: The Oslo experience Christer Thrane Received (in revised form): 7th November‚ 2006 Department of Social Sciences‚ Lillehammer University College‚ 2626 Lillehammer‚ Norway. Tel: þ 47 61 28 82 47; Fax: þ 47 61 28 81 70; E-mail: Christer.Thrane@hil.no Christer Thrane is Professor of Tourism in the Department of Social Sciences at Lillehammer University College‚ Norway. His research interests
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Even so‚ customers still try to rely their feelings on physical cues‚ which may help them to evaluate the products or services before or after they buy them. Customers’ reactions to the environmental cues are much the same as they are to the package cues when customers evaluate and form their internal expectations about goods. (Ward et al. 1992) Those tangible cues‚ which can be known as physical evidence‚ is one of the elements of services marketing which contribute to the customers perceived quality
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including consumer products (9.6%)‚ media networks (38.4%)‚ studio entertainment (26.4%) and parks and resorts (29%). As a major player in the film and entertainment industry Disney is affected by the growing trends in leisure activities. In recent decades consumers have chosen to spend more of their time and money on vacation and pleasurable activities. Currently Disney has several customers from Generation X who are family oriented and interested in the products that Disney offers. The initial
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Formula for Grade Average Calculation There are 3 grade averages: TGA‚ CGA and GGA. TGA (Term Grade Average) is the combined grade average covering all courses taken in the term and the session immediately following. CGA (Cumulative Grade Average) is computed based on all the courses taken by the student which are expected at the time of calculation to be applied towards the degree requirements in the current program. TGA & CGA = Sum of (Course Credits x Course grade points) Sum of Course Credits
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Boutique hotels focus on the experiential nature of service delivery. Factors helping to deliver upon the experience include a cap on the number of rooms‚ a design or cultural aspect to the property and attention to the location of the property. The subsector however‚ lacks a singular definition. This is in part due to structural changes undergone by the subsector since conception of the concept. The subsector evolved from comprising of independently owned properties to establishment of
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University of Phoenix Material – Sonya Cargill 11/12/12 Week Five Calculations Read the following scenarios‚ and answer the accompanying questions. 1. Statistics students were asked to fill a one-cup measure with raisin bran‚ then tap the cup lightly on the counter three times to settle the contents. If necessary‚ they were instructed to add more raisin bran to bring the contents exactly to the one-cup line‚ then spread the contents on a large plate‚ and count the raisins. The 13 students
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TITLE OF THE CASE: Halina Mountain Resort (A) TIME CONTEXT: 1977 SUMMARY: Victor Herrera‚ chairman of the board of Blue Heights Realty & Development Corporation‚ desired to launch his company’s first big project‚ a mineral hot spring resort at Bucal‚ Calamba‚ Laguna named Halina Mountain Resort (A). He wanted to make it as “something he could leave for his family”. Blue Heights Realty & Development Corporation was organized in October 1976 attached in owning‚ improving and managing real estate;
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WEBSITE FOR HOTEL WITH ONLINE RESERVATION Methods Of Research Submitted to the Faculty of the College of Business and Entrepreneurship Cavite State University Imus‚ Cavite In partial fulfillment Of the requirements for the degree of Bachelor of Science in Information Technology Janet Pauline S. Rivera February 2012 INTRODUCTION Today‚ most of the Hotels provide services using computer system. It helps to perform task in an easy way with less time consume. Some companies are
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How many individuals today consider their core values? What would the response of a teenager be if they were confronted with a question concerning their virtues? A typical teenager would most likely have no idea. It can be argued that the lack of awareness of core values in today’s society is rather frightening‚ just how would individuals cope if they are tested in a time of conflict‚ especially in a civilisation where we encouraged to be selfish‚ greedy and oblivious to our beliefs. It is true that
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Service Management and Customer Relation – Service Quality Essay Hilton is a global hotel chain which has much success in their many hotels across the world. Their service is exceptional thanks to their employees and their ability to relate to their customers. The Hilton airport hotel in Copenhagen is a good service operation because of its clear site-map and direction. This amazing location gives you a perfect way to store your baggage in the last minutes and lets you escape the early morning
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