P1 “The Wonder Land Resort” Introduction Information is processed data which is meaningful and the types of information are; • Qualitative Qualitative information provides much more details and greater insight into a subject than quantitative information. The best ways to extract qualitative information are through interviewing‚ questionnaires‚ feedback forms and surveys. • Quantitative Quantitative information is based on facts and statistics and provides key information that can
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Taj as caring‚ efficient and enigmatic. The line went: ‘She is the Taj‚’ The base line was ‘Nobody cares as much.’ Product - The brand “Taj Hotels Resorts and Palaces " operates 108 hotels across 63 locations in India and 17 hotels in international locations The hotels are grouped into 3 categories - Luxury‚ Leisure and Business. The Taj Luxury Hotels offer lavish accommodation‚ gourmet specialty restaurants and bars‚ fitness centre and spas and well-equipped business Taj believes that the their
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PROJECT DEVELOPMENT REPORT 3Goblets Beach Resort Gianne Claudine A. Malabad BH601E I. Identification of the resort A. 3 Goblets Beach Resort‚ Bantayan Island‚ Cebu City‚ Philippines Bantayan Island is a 1st class municipality on Bantayan Island in the province of Cebu‚ Philippines‚ about 80 miles (130 km) from Cebu Cit y. It is the island’s most populous and largest town‚ with a population of 71‚655 people according to the 2007 census. It is also the main and largest island
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Amaraa Hotel Amaraa is a hotel which comes under hospitality and tourism sector. This is a budget hotel with 70 rooms and 1 lounge located in Gurgaon‚ India. I have worked as a hotel manager in this hotel with 20 employees. This hotel basically targets the business cliental as maximum companies are situated near to this hotel. This hotel started in 2017 and have a tie up with OYO rooms which provide business to this hotel by selling rooms of Amaraa hotel on their website. Description At Amaraa‚
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CUSTOMER SERVICE AT THE MARIGOLD HOTEL1 One bright summer morning in March 2010‚ owner and General Manager George Chacko was in his comfortable second-floor office suite at the Marigold Hotel in the Chanakyapuri area of New Delhi. He had been alerted to a brewing customer service problem‚ and wanted to resolve the issue before it got out of hand. Chacko belonged to a family of real estate developers and entrepreneurs. Over the turn of the century‚ he had noticed that New Delhi lacked sufficient high-quality
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wants of customers. Apple Inc. had always had their unparallel ways of marketing and advertising their products‚ which too are set apart from every other brand in their own unique styles. Marketers usually market ten types of entities: Goods: These are physical goods that may be manufactured or produced. In case of Apple products‚ the goods that they market are iPhone‚ iPad‚ Macbook‚ etc. Services: These are the intangible products that involve performing some services for the customers. A service
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“Managing Operations for Customer Satisfaction and Enhanced Profitability” Introduction The role of operations management is the production of goods and services and to ensure efficiency and effectiveness in the operation process‚ that means use as little resource as needed and meet the customer requirements. Moreover‚ it is converts inputs (in the forms of materials‚ labour and energy) into outputs (in the form of goods and services) and aims to increase the content of value-added activities in
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of each class. d) percentage of observations in each class. 5. Which of the following statement is false a) The stem-and-leaf display is often superior to the frequency distribution in that it maintains the original values for further analysis. b) The main principle behind the Pareto diagram is the ability to track the "vital few" from the "trivial many." c) When the mean is greater than the median‚ we say the distribution is skewed to the left
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Research Paper: Marriott Hotels‚ Resorts‚ and Suites Dustin Janssen Keiser University Dr. Wilhelms April 21‚ 2013 Research Paper: Marriott Hotels‚ Resorts‚ and Suites Marriott Hotels‚ Resorts‚ and Suites are known world wide for their superior hospitality company. They were founded in 1927 by J. Willard and Alice S. Marriott and currently operate around 3‚000 lodging properties in the United States as well as 67 in other countries (Malhotra‚ 2010‚ p. 517). Marriott
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ABSTRACT This study was designed to assess the customer satisfaction in Loreland Farm Resort in terms of their service with their guests. This research aims to develop and enhance the service and avoid complaints in Loreland Farm Resort. It also aims to know the demographic profile of the respondents wherein they can identify the majority type of respondent (e.g. gender‚ age‚ location‚ occupation‚ reservation type and knowing the resort). The researchers provided questionnaires for the guests
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