the most value is added to company;s products. If a core competencies yields a long term advantage to the company‚ it is said to be a sustainable competitive advantage. A good core competencies is the one that able to open doors to other opportunities and able to represent such a unique blend of tacit and explicit knowledge that it cannot be copied by competitors. Core competence can help product and services to create a new products and services that provide potential access to a wide variety of
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CUSTOMER SATISFACTION FOR COLD DRINKS OF VARIOUS BRANDS __________________________________ QUANTITATIVE METHODS Submitted To:- Prof. Naval Bajpai Submitted by:- ACKNOWLEDGWMENT Before we get into the thick of the things we would like to add a few heartfelt words for the people who gave unending support right from the stage the idea of the research was conceived. We express our deep sense of gratitude & sincere thanks to those who have helped
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The 1997 movie “Rosewood” is a movie about slavery which we watched in class. The top 5 main characters of the movie is Mann (Ving Rhames)‚ Sylvester Carrier (Don Cheadle)‚ John Wright (Jon Voight)‚ Aunt Sarah (Esther Rolle)‚ and Beulah “Scrappie” Carrier (Elise Neal). The plot of the movie is that Mann who is a veteran who served in World War I looking for land to buy and live when he comes across the small town of Rosewood which is a predominantly black town in Florida. There he meets Aunt Sarah
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Marketing: Creating and Capturing Customer Value By: Faisal Sultan Ali JAIBP Associate Chartered Banker MBA (Executive) IBA‚ Karachi M.Com‚ University of Karachi Outline • What is Marketing • Understanding the Marketplace and Customer Needs • Designing a Customer-Driven Marketing Strategy • Preparing an Integrated Marketing Plan and Program • Building Customer relationships • Capturing Value from Customers • The Changing Marketing Landscape What Is Marketing? Marketing is a process by
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After looking over the customer service model I would use what I thought I would want to receive as a customer calling in for help. You have a preconceived notion as to what your customer service call would be like. For instance if I had a customer call I would like to greet them warmly and get right to the point as to what the problem is and what I am prepared to do in order to help them. A customer expects professionalism but they also expect understanding and dedication to their issue‚ so being
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The experience of a lifetime Topic: “This was going to be a fun experience. I just knew it as we started out‚ early that morning.” I entered this Racing event as a Newbie and apart from seeing the 1980’s film starring Burt Reynolds and Roger Moore‚ I had no idea what to expect. Besides from knowing that The celebrities at the Cannonball Run Africa 2012 were entirely of the vehicular kind and of the 43 cars entered‚ one Audi RS6 would be in the hands of my father and I‚ all details were kept
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SUMMER Training On “Customer Preference and Brand Relationship for FMCG PRODUCTS (HUL)” A Report submitted towards partial fulfillment of the reqirement of Degree of Master of Business Administration GGSIP University‚ DELHI Submitted To Submitted By Ms. RAMANDEEP SINGH Faculty Guide BBA-2011-2014 Roll No.11821101711 INSTITUTE OF INFORMATION TECHNOLOGY & MANAGEMENT D-29‚ INDUSTRIAL AREA‚ JANAKPURI‚ NEW DELHI DECLARATION I‚ Ramandeep
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Summary Note: The real value of “e-business models” Research Questions Asked * What is the meaning of e-business model? * Do the e-Business model really matter to create a thriving e-firm? * Can only a good e-business model will give the strength to company to get success? * What are the real key factors determining the survival or failure of e-firm? The e-business model is a model used by the e-commerce company to better be organized for providing a product or service
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Brand loyalty and involvement in customers of cellular networks Presented To the Faculty Of The Department of Management Sciences IQRA University Gulshan Campus In the fulfillment of Course “Research Methodology” EDP Code (9140) Submitted to Sir Tehseen Javaid Submitted by Group No # 6 Fahad Ahmed Farooqi (7937) fahad.876@hotmail.com Faraz Ahmed Malik (4255) farazahmedmalik87@gmail.com Farhan Ali Khan (3796) farhan.exe@gmail.com Muhammad Azeem (6834) azeemm950@gmail.com Muhammad
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The Relationship between Customer Satisfaction and Brand Loyalty Abstract This study attempts to examine the impact of customer service (retail service quality and product quality) on brand loyalty. It focuses on the particular aspects of customer service: personal interaction‚ policy‚ reliability‚ and problem solving. Data will be collected through an in-person survey and an on-line survey immediately following the purchase or visit to the store or website. Another survey will be administered
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