The Royal Voluntary Service (known as the Women ’s Voluntary Service from 1938 to 1966; Women’s Royal Voluntary Service from 1966 to 2005 and WRVS from 2005 to 2013) is a voluntary organization concerned with helping people in need throughout England‚ Scotland and Wales. It was founded in 1938 by Stella Isaacs‚ Marchioness of Reading as a British women’s organization to aid civilians. Contents [hide] 1 Objectives 2 Structure 3 World War II 3.1 Evacuation‚ clothing distribution and returning
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ABSTRACT Fast‚ accurate and relevant hotel services have been a great demand in a progressive place. This is because many investors or travellers from faraway places seek to find comfort in terms of their accommodation and stay in their certain destination. Our project is carried out to develop a mobile application called Jade Hotel Mobile Reservation. The purposes of building the Jade Hotel Mobile Reservation are for guests to make online reservations and for hotel personnel to manage reservations
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QUALITY IN HOTEL SERVICE: THE CASE OF THREE STAR HOTELS IN DA NANG VIETNAM *** ABSTRACT Nowadays‚ “service quality” is mentioned a lot when hoteliers and marketers discuss about how to improve a hotel’s competition capabilities. Many researchers figure out that customer use five dimensions to judge service quality of a hotel – tangibles‚ reliability‚ responsiveness‚ assurance‚ empathy. The gap between expected and perceived service is a measure of service quality. The fact that hotels and resorts
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Royal Mail Privatization According to the Business News on ‘BBC’ which was updated on 8 October 2013‚ the government intended in privatizing Royal Mail as this had been planned for many years. Royal Mail employees have been given 10% of the shares as part of a stock market flotation. Business Secretary Vince Cable described it as “the biggest employee share scheme for almost 30 years”. Meanwhile‚ the public have been given the opportunity to apply to buy shares online until 8 October. An amount
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Introduction This chapter presents the background of the study‚ statement of the problem‚ purpose of the Study‚ objectives of the study‚ research questions‚ scope of the study and the significant of the study. Background of the study Customer care was defined by Kotler (1998) as a service that one can offer to another which is essentially intangible and does not result in the ownership of anything but brings about customer delight and satisfaction. In other words‚ customer care is a service
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Royal Bengal Tiger Royal Bengal Tiger is without doubt the most fascinating wild animal today. It is the national animal of Bangladesh. It has ruled the roost of major felid species for most part of the current century. Royal Bengal Tiger is reddish orange with narrow black‚ gray or brown stripes‚ generally in a vertical direction. The underside is creamy or white; a rare variant has a chalky white coat with darker stripes and icy blue eyes. The weight is‚ male 225 kg ‚ female 135 kg. It is the
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Executive Summary In March 2014‚ my friends and I is interested in the development of a luxury hotel‚ planned to be operated by a well renowned hotel brand‚ a feasibility study was commissioned to be made. The purpose of this paper is to investigate the opportunities and risks of operating a high class hotel at the designated location. In order to determine whether a feasible operation of such an establishment is possible‚ the various key factors of competitive business in this particular market
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FIVE STAR HOTELS CORPORATE SOCIAL RESPONSIBILITY PROGRAMMES AND THEIR IMPACT ON SOCIETY Kathurima Jane Mutimbi – M.Sc Department: Hospitality Management Supervisors: Dr. Alice Ondigi Dr. Godfrey Olukoye (Late) Corporate Social Responsibility‚ otherwise known as CSR‚ has been defined as the continuing commitment by businesses to contribute to economic development while improving the quality of life of the workforce and their families‚ as well as the local community and society. Studies have shown
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A royal salute to the Commonwealth The article “A royal salute to the Commonwealth” is written by Peter Osbourne‚ a British journalist and a political commentator. It reflects on the role of Commonwealth as being a better applicable organisation for England than NATO and the European Union in this modern and developing world‚ which promotes internationality and independence rather than superiority of one dominating country. Peter Osbournes views Commonwealth as an organisation‚ which has been
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The Royal Plowing Ceremony The Royal Plowing Ceremony is one of the most important annual royal traditional ceremonies‚ which is held at the open square of Veal Preah Merhu in front of the National Museum in Phnom Penh every year. This ceremony is deemed one of the marvelous blessings of the Cambodian people. Each king has led this celebration since ancient times. According to the tradition‚ the Royal Plowing ceremony is celebrated to predict the upcoming orn‚ bean‚ grass‚ sesame‚ water‚ wine
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