CHAPTER: 1 INTRODUCTION The human resource has immense potential. The role of economic development of any nation depends on the degree of effective mobilization of these resources. India is a developing country. This means that majority of the population belong to the working class. They have to struggle to make both the ends meet. In their struggle
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Employee involvement is often identified as a key contributor to high performance work systems. Explain why employee involvement is so important. Use theory and examples to support your answer. Companies nowadays need to turn to various methods in shaping their competitive strategy in order to stay competitive and achieve bottom line. The focus on best allocation of human‚ technological and material resources is critical to organisational performance. Theorists often consider people factor as the
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“The Evolution of Supply Chain Management in Retail Sector of Tesco and Analytical Study for the Period of 2005-2011” Chapter One: Introduction 1.1 Introduction Supply chain as a whole can be seen as the flow of water in a river: organizations located closer to the original source of supply are described as being ’upstream ’‚ while those located closer to the end customer are ’downstream ’. The flow of the whole river is being concerned. In other words‚ supply chain is a network‚ which for
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valuable asset of any organisation because without people‚ machines cannot operate themselves; neither can operations nor processes fall in place on their own without the involvement of personnel. Saari & Judge(2004) suggest that “a happy employee is a productive employee”. This implies that there are certain factors which bring about this happiness that could increase the overall performances of employees in organisations. This work intends to identify what actually motivates employees at work in order
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Managing for sustainable employee engagement Developing a behavioural framework Acknowledgements We are most grateful for the support from the members of our research consortium and from all the participating organisations who were involved in the project. We are also grateful to Ben Willmott at the CIPD for his help in getting the project off the ground and producing the report and guide. This Research Insight was written by Rachel Lewis‚ Emma Donaldson-Feilder and Taslim Tharani
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The relationship between customer loyalty and customer satisfaction John T. Bowen University of Nevada‚ Las Vegas‚ Nevada‚ USA Shiang-Lih Chen University of Nevada‚ Las Vegas‚ Nevada‚ USA Keywords Customer loyalty‚ Customer satisfaction‚ Database marketing‚ Hotels Abstract Develops and implements a method for hotels to identify attributes that willincrease customerloyalty. Otherhotels can replicate the methodology used in this study. The study makes
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Individual Research Essay (2) Describe the different employee selection methods and specify which work best for different jobs. Employees form the basis of a successful organisation and the abilities and behavior of employees can vary the performance of an organisation significantly. Due to the fact that respective jobs require specific sets of skills or attributes‚ selections are essential in ensuring that the most suitable candidates are hired. Selection refers to the process of assessing candidates
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to the customers to meet those needs. The market now determines what the manufacturer produces or the retailer sells and information collected from customers provides the basis for the focus for all organisational activities. Do not make assumptions about customers and their needs‚ ensure that you identify just who your customers are and what their needs are. Communicate with them often and regularly. Go directly to your customers for the information you need for information on customers priorities
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Recommend the most convenient alternative to increase employee retention: a.- Increasing wages b.- Bonus program c.- Training programs d.- Career development programs Financial impact of employee tenure The correlations of manager tenure (+0.44) and crew tenure (+0.26) with profits show that there is a clear positive financial effect of increasing tenure. Though both factors have a quite strong correlation with profits‚ the manager tenure seems to be a much stronger driver.
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