Some of the departments in HSBC are: · Insurance · Pensions · Sharedealing · Internet Banking · Automated Telephone Banking · Travel Money · Marketing The department that this is focusing on is the marketing department. The goal of the department is to be: "The guardian and custodian of customers ’ interests within the bank" (Marketing in HSBC Bank plc report page 7) This goal shows that the main priority is customer satisfaction. The reason for this is with the growing competition
Premium Bank United Kingdom
Introduction – Hotel Industry and Catering The purpose of this report is to evaluate The Felbridge Park Hotel’s marketing capabilities. This family owned business based in Sussex belongs to the UK Hotel Industry. Elements of Hotel Catering are also included in discussion due to the hotel’s restaurant. The recession is the main economic factor affecting this industry. 2009 has been tougher than 2008‚ ‘although there has been an increase in the number of consumers taking UK breaks in 2009 ‚ it is
Premium Hotel Marketing Hotels
undertaken in order to identify an organisation’s‚ product’s‚ or service’s internal Strengths and Weaknesses‚ and also its external Opportunities and Threats. A SWOT analysis focuses on the micro environment of one of the above entities‚ i.e. “factors which the organisation has some control over”. – Business Management Course Text‚ AIT Ireland (2013-20134). SWOT ANALYSIS OF RYANAIR Strengths Weaknesses Lowest Cost Base of any European Airline Strong financial performance despite current economic
Premium Low-cost carrier Airline Southwest Airlines
Marketing audit analysis of BMW. The marketing audit has certain similarities to a financial audit in that it is a review of your existing marketing activities. Carrying out the marketing audit provides the opportunity to review and appraise your whole marketing activity‚ enabling you to assess past and present performance as well as to provide the basis for evaluating possible future courses of action. Because the business environment is constantly changing‚ the marketing audit should be used
Premium Auditing Internal audit Financial audit
Contents Executive Summary 1. Introduction 2. Literature Review on CSR 2.1 CSR Theories and Strategies 2.2 CSR Challenges and Issues 2.3 Summary of Key CSR Elements 3. Ryanair CSR Audit 3.1 Company Background 3.2 CSR Audit of the company 4. Analysis and discussion of the company CSR performance 5. Strategies CSR recommendations for the company 6. Conclusion 7. References Executive Summary Aim of this study This study
Premium Corporate social responsibility Low-cost carrier Airline
Introduction Ryanair is an airline with the straight of low fare. Ryanair operate over 1500 flights per day from 51 bases‚ across 28 countries. The firm has over 1‚500 routes‚ connecting 168 destinations. Ryanair has 290 new Beoing 737-800. They plan to buy a further 13 new aircraft. Ryanair has the average youngest aircraft group in the Europe. The firm runs with more than 8500 employees. First part of the report is analysing the external environment of airline industry through the model of
Premium Airline Low-cost carrier Southwest Airlines
technology and international marketing are working very closely; information technology innovations is improving marketing process and the way we interact with the customers. So thanks to information technology markters now have more information about customers and they can reach them easily due to data bases. Also information technology has changed the competitive environment‚ consumers have more information about competitive offering‚ also thanks to internet a new way of marketing has emerged and new
Premium Marketing
Introduction A business does not function in a vacuum. It has to act and react to what happens outside the factory and office walls. These factors that happen outside the business are known as external factors or influences. These will affect the main internal functions of the business and possibly the objectives of the business and its strategies. Main Factors The main factor that affects most business is the degree of competition how fiercely other businesses compete with the products that
Premium Externality Welfare economics Costs
changes within the Nigerian beer market and identify opportunities and challenges for Guinness Nigeria. By examining analysing the macro and micro environment‚ it will demonstrate how this may impact on the organisation and highlight how the new marketing plan
Premium Marketing Marketing plan
BSBMKG514A Implement & monitor marketing activities Assessment Student Name: Introduction and instructions: The assessment for this Unit of Competency consists of three assessment tasks: 1. Case Study Activity – requiring you to review case study scenarios‚ answer related questions 2. Practical Assessment – requiring you to prepare policy and procedure manual. Result: The result of each assessment task will be either ‘Satisfactory’ (S) or ‘Not Satisfactory’ (NS). Once you have satisfactorily
Premium Marketing Marketing plan