Master’s thesis M.Sc. in EU Business & Law An analysis of the European low fare airline industry - with focus on Ryanair Student: Thomas C. Sørensen Student number: 256487 Academic advisor: Philipp Schröder Aarhus School of Business September 13‚ 2005 1 Table of contents 1. Introduction 1.1. Preface 1.2. Research problem 1.3. Problem formulation 1.4. Delimitation 6 6 7 7 2. Science and methodology approach 2.1. Approaches to science 2.1.1. Ontology 2.1.1.1. Objectivism 2.1.1.2. Constructivism
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Preview dialing – Allows agents to review customer information and contact history before initiating the dial. Progressive dialing – Agent receives customer data (screen pops) simultaneously while the customer is being dialed eliminating the need for the agent to initiate the dial. Predictive dialing – Algorithm that dials contact in advance while predicting when agents will be available. Screens out unproductive calls such as busy signals‚ answering machines‚ and no answers to maximize contact
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Words count : 3244 Contents Executive Summary 1. Introduction 2. Literature Review on CSR 2.1 CSR Theories and Strategies 2.2 CSR Challenges and Issues 2.3 Summary of Key CSR Elements 3. Ryanair CSR Audit 3.1 Company Background 3.2 CSR Audit of the company 4. Analysis and discussion of the company CSR performance 5. Strategies CSR recommendations for the company 6. Conclusion 7. References Executive Summary Aim
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opportunities‚ it is also essential to analyze the internal environment of the company‚ to identified the types of activities that form the production process. An analysis tool that helps identify what are the key activities of the production process of Ryanair and which are auxiliary or complementary is the analysis of the value chain (value chain). The value chain‚ in fact‚ lets to consider the enterprise as a system of value-generating activities. This value is defined as the price that the consumer is
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Motivation at Ryanair Ricardo Lopes UC - MBA 2010-2013 Organisational Behaviour Introduction Nowadays flying for a few pounds is a reality in Europe‚ due to low cost airliners‚ like Ryanair. Management at Ryanair has only one view‚ to reduce costs in all ways possible to give their customers the lowest price in the market (Boru‚ 2006). This was the type of management that changed civil aviation in the last 20 years. For this reason‚ human resources in Ryanair are considered one more resource in the
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Although Ryanair inspired its strategy from the low cost model Southwest has created‚ we can easily notice that there is now major differences between Ryanair and Southwest Airlines. 1. They are not targeting the same market. In 2009 Ryanair had over 850 routes across 26 countries in Europe‚ while Southwest is only focused on the domestic market (except from Mexico and the Caribbean‚ after its acquisition of AirTran Airways). Even if Ryanair considered the opportunity to go overseas‚ they dropped
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Ryanair Case Analysis 1. What is your assessment of Ryanair’s launch strategy? Was it a good strategy? In your answer consider potential market demand‚ pricing and Ryanair’s likely cost structure. After having grown up in the airline industry‚ the Ryan brothers proved they were able to operate a scheduled airline successfully with their 14 seat flights between southeast Ireland and a secondary London airport. Their strategy was to expand to the Dublin-London route‚ a known lucrative route for
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-LOGİSTİCS- -Definition of Logistics: Logistics is the management of the flow of resources between the point of origin and the point of destination in order to meet some requirements‚ for example of customers or corporations.The resources managed in logistics can include physical items such as food‚ meterials‚ equipment‚liquids‚ and staff as well as abstract items such as information‚particles‚ and energy. The logistics of pyhsical items usually involves the integration of information flow
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strategies of low-cost airlines: The Ryanair case study Paolo Malighetti a‚ *‚ Stefano Paleari a‚ Renato Redondi b a b Department of Economics and Technology Management‚ University of Bergamo– Universoft‚ Viale Marconi 5‚ Dalmine 24044‚ Italy Department of Mechanical Engineering‚ University of Brescia – Universoft‚ Via Branze‚ 38 – 25123 Brescia‚ Italy a b s t r a c t Keywords: Dynamic pricing Low-cost Ryanair Fares We analyse the pricing policy adopted by Ryanair‚ the main low-cost carrier in
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The managers of the Ryanair chose discovering the opportunities in the market. Evaluating all the facts‚ Ryanair chose low cost strategy which was quite successful decision. By using cost advantage strategy‚ the firm tries to maintaining lower cost (C) at the same time achieving willingness to purchase for customers (B) that is comparable to their competitors. The Ryanair had low costs compared to the competitors due to some reasons. To begin with‚ they were late movers which mean that they benefited
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