customer service of low cost airlines on consumer choices 1.2 Statement of the issue to be investigated This investigation will talk about the customer service and its impact on customer’s choices of two main leading low cost airlines in the UK: Ryanair and EasyJet. Customer service is very important to an organization because it helps
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3 March 2012] Naidu R Parker. A (2011) EasyJet chief puts focus on brand overhaul‚ (The Financial Times)‚ [Online] Available at: http://www.ft.com/cms/s/0/943b005a-0610-11e1-ad0e-00144feabdc0.html#axzz1oN9EhKLE [assessed on 5 March 2012] Rajan‚ R Ryanair (2012)‚ Strategy‚ [Online] Available at: http://www.ryanair.com/doc/investor/Strategy.pdf [assessed on 5March 2012] Teather Thompson. J‚ Z. E.‚ 2010. Easyjet in India - Low Frill Airline Travel‚ Edinburgh: Edinburgh Napier University Business School
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successfully followed the low-price strategy is easyJet‚ founded by Stelios Haji-Ioannou‚ a graduate of London Business School‚ in 1995 with £5 million borrowed from his father‚ a Greek shipping tycoon. Copying‚ similar operations in the USA‚ and Ryanair flying out of Ireland‚ easyJet was one of the first ‘low-cost’ airlines in the UK‚ flying from Luton to Scotland. He then launched similar low-cost‚ no-frills services to continental Europe. The company has transformed the European air travel market
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IT in travel ROLE OF IT IN TRAVEL AND TOURISM INDUSTRY GROUP - BK Rajnikant Patel - 111 Dr. Sushant Patel - 112 Rachita Patnaik - 113 Yashasvi Patravali - 114 Navjot Singh - 115 Preview IT has touched every aspect of commerce and turned those industries into gold mines. Travel & tourism industry is also one of those which IT has not spared. And how it has brought about transformation and revolution will be seen in the due course of the presentation. Let
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3.1 Análisis específico interno: Fortalezas y Debilidades 3.2 Análisis específico externo: Oportunidades y Amenazas 3 Análisis macroeconómico 4.3 Variables macroeconómicas 4.4 Ciclo de vida 4 Análisis de la Empresa (RYANAIR) 5.5 DAFO de la empresa 5.6 Balance financiero 5.7 Ratios económicos 5.8 Ratios financieros 5 Investigación de mercados 6.9 Fase cualitativa 6.10 Fase cuantitativa 6.11 Conclusiones y recomendaciones
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ventures and strategic alliances‚ foreign subsidiaries‚ and direct foreign investment. THE ISSUES DETERMINING VIRGIN EXPRESS ’S SUCCESSION IN EUROPE: The factors that would determine whether virgin Express could have succeeded in Europe if Ryanair or Easyjet had gone out of businesses are: sociocultural forces‚ economic and financial forces‚ legal and regulatory forces‚ and physical and environmental forces. Other than these factors‚ competing in time and getting access to the required routes
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(2008). Exploring corporate strategy. Harlow: FT Prentice Hall. Murton‚ A.‚ Inman‚ M. and OSullivan‚ N. (2010). Unlocking human resource management. London: Hodder Education. RTE.ie‚ (2014). Ryanair shares soar after yearly forecasts raised. [online] Available at:http://www.rte.ie/news/business/2014/1103/656476-ryanair-results/ [Accessed 4 Nov. 2014]. Salaman‚ G.‚ Storey‚ J. and Billsberry‚ J. (2005). Strategic human resource management. London: Sage. Ulrich‚ D. (1997). Human resource champions. Boston:
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analysts that understood this sector in order to exploit its expertise to achieve its (Gol’s) goals. If we take a closer look at the majority of investors in the company‚ they have high positions in trade of the equities of Jet Blue‚ Southwest and Ryanair. That’s mean that they understand the business in this sector. The benefit of a listing on the NYSE in addition to the Bovespa was that they reached investors based in South America (Gol strives to be a low-cost carrier in South America) as well as
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Pergamon PII: European Management Journal Vol. 17‚ No. 1‚ pp. 20–38‚ 1999 © 1999 Elsevier Science Ltd. All rights reserved Printed in Great Britain S0263-2373(98)00059-0 0263-2373/99 $19.00 0.00 Case Study easyJet’s $500 Million Gamble DON SULL‚ London Business School‚ and Commentators‚ Constantinos Markides‚ Walter Kuemmerle‚ Luis Cabral. This Case Study details the rapid growth of easyJet which started operations in November 1995 from London’s Luton airport. In two years‚ it was widely
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including newer‚ more environmentally friendly planes and offering carbon offsetting. The previous Environment Minister Ian Pearson described Ryanair as the “irresponsible face of capitalism” (Cheapflights‚ 2007) after the company opposed plans to include airlines in an EU carbon trading scheme whereby CO2 emissions are to be cut by 60% by 2050. Ryanair chief executive‚ Michael O’Leary retaliated saying the Environment Minister “didn’t have a clue what he was talking
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