HOUSEKEEPING -General care‚ cleanliness‚ orderliness‚ and maintenance of business or property. Good housekeeping is an important consideration in underwriting of fire hazard and other forms of insurance‚ as well as in certification by fire‚ health‚ and industrial safety agencies. ORGANiZATiONAL CHART OF HOUSEKEEPiNG DEPARTMENT (LARGE ESTABLiSHMENT) Executive Housekeeper/Housekeeping Manager Roomskeeping Supervisor Public Area Supervisor Linen & Laundry Supervisor Room Attendant Houseman/Utility
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Introduction to Housekeeping OBJECTIVES: In this chapter you will learn to – •Explain the importance of good housekeeping for customers‚ employees and the hotel. •Learn housekeeping quality control •Discuss key positions within the department‚ their responsibilities and organization Efficient Management of Housekeeping: • Efficiently managed housekeeping departments ensure the cleanliness‚ maintenance and aesthetic appeal of lodging properties. • The housekeeping department not only prepares
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of a Housekeeping Department The housekeeping department of a lodging property typically accounts for the business’ largest labor expense. Executive Level Most hotel housekeeping departments are led by an executive housekeeper. This employee is typically a member of the executive team. In smaller properties‚ he reports directly to the general manager. In larger properties‚ he may report to the rooms division manager. The executive housekeeper is responsible for managing housekeeping personnel
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SAFETY AND SECURITY IN HOUSEKEEPING NAME - Annie Lama ROLL NO – 133906011 BHMTT (2nd Year) ABSTRACT - Safety and security in the housekeeping department is very important. Safety refers to the actual conditions in the work environment and security refers to the prevention
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Safety and security in housekeeping The housekeeping department is prone to accidents and injuries because of its labor intensity. It involves physical activity and uses equipment – both of which increase the risk of accident and injury. To reduce risks‚ it is important to develop procedures to prevent accidents. Safety should be a top priority. Ongoing safety training program help ensure that safe conditions are maintained in all work areas. 3 Simple Rules to Prevent Accidents 1. Take adequate
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Marketing 1 4 “P”’s of general marketing and the 4 “P”’s of the “sports marketing mix” Traditional four "P"’s of general marketing: Product‚ Price‚ Promotion and Place‚ another four "P"’s are added to sport marketing: Planning‚ Packaging‚ Positioning and Perception. The addition of the four extra elements is called the "sport marketing mix.” Task: In teams of 4-5 members‚ choose a sporting brand (consumer product or service). Consumer product examples: Nike‚ Adidas‚ P&G‚ Visa‚ McDonalds
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hospitality industry‚ each sector has a specific training required in order to obtain the best results possible in the field. In her article “Training the Heart of the Hotel”‚ Lizz Chambers develops a number of points in her approach to training housekeeping staff; the article is structured on real-life experiences and not just theories or advices‚ hence interesting the reader in her topic as well as in her occupation‚ more specifically. Nevertheless‚ this article is biased in that it tries to get
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ORGANiZATiONAL CHART OF HOUSEKEEPiNG DEPARTMENT (LARGE ESTABLiSHMENT) Executive Housekeeper/Housekeeping Manager Roomskeeping Supervisor Public Area Supervisor Linen & Laundry Supervisor Room Attendant Houseman/Utility Maintenance Linen Attendant Chambermaid Pest Control Technician Laundry Attendant Minibar Attendant Gardener/Grounds Maintenance Steam presser/ironer Valet runner (SMALL ESTABLiSHMENT) Housekeeping Manager Assitant Housekeeping Manager Room Attendant Utility Man Linen&Laundry
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Housekeeping Management | Managing the Housekeeping Department | | | Namaste Tower Namaste Tower is under construction in Mumbai and on course to reach completion by 2015. It will stand as a landmark structure‚ representative of the burgeoning economic and cultural significance of India. Standing at 62 stories‚ the impressive tower will be one of the tallest in Mumbai‚ and will include a 350 key luxury hotel‚ office space‚ shops and a rooftop restaurant. The traditional Indian
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Certification Services…………………...10 8. Eco Friendly Concept………………………………11 9. First World Ecotel………………………….............12 10. First Ecotel In India………………………………..13 11. Housekeeping ………………………………………13 12. Housekeeping and Eco-Friendly…………..............15 13. Eco Friendly Amenities Products and Processes…15 14. Eco Friendly Housekeeping ……………………….17 15. Eco Friendly Products……………………………...18 16. Suggestions and Recommendations………………..19 17. Conclusion…………………………………………...20 18. Reference……………………………………………
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