Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level a Youngsoo Choi & Duncan R. Dickson a a Rosen College of Hospitality Management ‚ University of Central Florida ‚ Orlando‚ Florida‚ USA Published online: 09 Dec 2009. To cite this article: Youngsoo Choi & Duncan R. Dickson (2009) A Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level‚ Journal of Human Resources in Hospitality &
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• Steady employee turnover at restaurants is an issue that most hospitality business owners face. • Turnover becomes especially high when the economy is doing well as employees see more opportunities arise. • In 2011‚ turnover rates increased for 47 percent of the restaurants interviewed. • Reduced spending in poor economic periods causes restaurants to decrease the number of employees they retain. • The lack of advancement‚ poor working conditions and transient nature of the work force may
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FINANCIAL RATIOS Gross Profit to Sales (Gross Profit Ratio): profitability ratio that shows the relationship between gross profit and total net sales revenue. Gross margin/Net sales The gross margin is not an exact estimate of the company’s pricing strategy but it does give a good indication of financial health. Without an adequate gross margin‚ a company will be unable to pay its operating and other expenses and build for the future. In general‚ a company’s gross profit margin should be stable
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In human resources context‚ turnover or staff turnover or labour turnover is the rate at which an employer gains and loses employees. Simple ways to describe it are "how long employees tend to stay" or "the rate of traffic through the revolving door". Turnover is measured for individual companies and for their industry as a whole. If an employer is said to have a high turnover relative to its competitors‚ it means that employees of that company have a shorter average tenure than those of other companies
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appeared. Ratio analysis Year/ratio 2011 2012 2013 Industry average Current ratio 0.90 0.77 0.82 Quick ratio 0.78 0.65 0.70 Gross profit ratio 55.6 51.7 54.6 Receivable turnover ratio 13.59 13.95 12.49 Inventory turnover ratio 18.45 19.25 19.51 Net profit ratio 1.74 -1.64 0.03 Debt to equity ratio 0.89 0.92 0.88 Asset turnover ratio 0.70 0.71 0.77 Current ratio is always larger than quick ratio‚ it may because that inventory is overstated
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Overview of Employee Turnover Research The impact of turnover has received considerable attention by senior management‚ human resources professionals‚ and industrial psychologists. It has proven to be one of the most costly and seemingly intractable human resource challenges confronting organizations. This paper provides a summary of information‚ abstracted from published research‚ on the costs of turnover‚ factors contributing to its magnitude in organizations‚ and proposed remedies. Costs of
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Ratio Analysis Ratio analysis is used to evaluate relationships among financial statement items. The ratios are used to identify trends over time for one company or to compare two or more companies at one point in time. Financial statement ratio analysis focuses on three key aspects of a business: liquidity‚ profitability‚ and solvency. Liquidity Ratios Liquidity ratios measure the ability of a company to repay its short‐term debts and meet unexpected cash needs. Current ratio The current
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need be managed in view of the high staff turnover within RWB. Being one of the biggest Genting’s subsidiary and entertainment and leisure arms for the group‚ it is prolific to analyse and discuss major area(s) that is geared to possible suggestions and rationale recommendations. The statistics for the period from 2003 to 2005 revealed that at RWB‚ overall staff turnover for non-executives appears to be consistently on the high trend. The staff turnover for these period rose from 22% to 28% respectively
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instances‚ its total investment. Financial leverage percentage= ROE-ROA 2011 2010 2009 Financial leverage percentage 1.69% 2.48% 1.22% In year 2009‚ the company have the lowest leverage ratio among the three years‚ thus it suggests that it utilizes relatively lowest debt in its capital structure this year‚ which indeed means Toyota has been investing most effectively (earning a high return on investment) or borrowing more effectively (paying
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Ratio | Industry benchmark ratio | Woolworths’ ratio | Brief Comment | Current Ratio | 1.2:1 | 0.80:1 | The current ratio ofWoolworth is considerablybelow industry average themovement from it is 33.33% (1.2-0.8)/1.2*100) Which is not really good for business | Liquid ratio | 0.7:1 | 0.34:1 | The Liquid ratio of Woolworth is considerably below industry average. The movement is 51.43 %. It is showed that the business may have problem in paying their debt.(0.7-0.34/0.7*100) | Gross Profit ratio
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