METROPOLITAN SOUTH INSTITUTE OF TAFE SITXCOM003A: Deal with conflict situations ASSIGNMENT Student name: Student number: ❖ Question1: Outline a 6 point Complaint handling strategy for a 100 seat upmarket restaurant. Explain each strategy in detail. SOLUTION: With an upmarket restaurant‚ we need to offer a very high standard in customer service. When running a business‚ complaint can not be avoidable as it can happen at any time. Therefore‚ we need to have an appropriate
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military would have to be the “Salad Bowl” culture. Even although once you join the military and have the culture within as a soldier following the military’s set rules and ethics‚ you have many different cultures. You have the different Latino groups within the military from the Puerto
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really melted together to make just one kind of person. But what did they do? One could say that the English man could be symbolized as lettuce‚ Africans as black olives‚ Germans as radishes‚ Italians as tomatoes and so on and so forth making a giant salad. All different kinds of fruits and vegetables tossed together in a bowl to create one dish. Everything in close quarters of each other‚ but still separate and individual. This is how America is structured. In
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variety menu of Italian specialties. The server usually starts the guests off with an appetizer. Next they offer the soup or salad‚ and breadsticks while the guests take their time to look at the menu and order. A common meal that most people order is the “chicken alfredo.” It’s creamy white fettuccine alfredo. People are very satisfied the appetizers‚ the all you can eat salad and breadsticks‚ and a small tour of Italy. Lastly‚ the services at the Olive Garden grab my attention. As soon as the guests
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borne illnesses are all of the foods due to the heat exposure. Secondly sharing a knife between foods without washing in between in dangerous and can transfer salmonella. After arriving at the BBQ the potato salad was left outside until the meats were cooked which further spoiled the potato salad. 2. Leaving the food in the car for any length of time gets the food time to spoil and time for bacteria to grow on it‚ to prevent this he should have gone home immediately to put the food up. Sharing the
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belief since America is actually not a ‘melting pot’. Most researchers instead argue that America is ‘salad bowl’ owing to the fact that people who come to America decide to hold onto their customs and cultures‚ thus failing to take on the characteristics of their new society. This implies that the society becomes a mixture of several different things that are easy to differentiate like in a salad. This therefore opens a window of controversy and myth of the common belief of a melting pot. Myth of
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Chicken Rice‚ Garlic Parmesan Wings and Fries‚ and Butter Burger Basket. Try their popular BBQ Ribs and Grilled Wings‚ which are dipped into Marilyn’s special sauce and served with homemade potato salad and Hawaiian Rolls. Diners can also experience foreign flavors with a Southern twist by ordering their Taco Salad‚ Italian Sub‚ and the Chipotle Black Bean Burger. Sides are very affordable and complement every dish: mac & cheese‚ coleslaw‚ greens‚ green beans‚ mashed potato‚ and fries. Families can enjoy
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FOOD AND BEVERAGE NCII REVIEWER Possible Questions for Oral Questioning What is 3 Bucket Method? Washing Rinsing Sanitizing What is 3S? Scrape Segregate Stack What is the basic function of food service attendant (bartender‚ receptionist‚ waiter or any other position)? How do you handle guest complaint? H- hear (listen and identify complaint) E - Empathize A- Apologize R - Respond (inform supervisor) T - Take action What are the types of food service? Explain each service
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Thailand Cuisine Thailand is a small country in Southeast Asia‚ sharing a peninsula with Burma‚ Cambodia‚ Laos and Vietnam. Like all local and national cuisines‚ the food of Thailand reveals a great deal about the country—it is a palimpsest of its political history‚ its trade‚ and its geography. Thailand sits between the cultural and political powers of India and China‚ and its food is clearly influenced by both. Yet Thailand’s food‚ like her people‚ has maintained its own distinct. Thailand
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as this everyday. Our mild‚ fruity vinegar comes from the purely ripe banana. Unlike some flavored vinegars‚ this isn’t plain vinegar with banana flavor added‚ Most people flip when they taste the vinegar. Of course it works as a key player in a salad dressing but we’ve been having fun with
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