Apply quality function deployment model in after-sales service improvements: case company X Logistics Master ’s thesis Ye Tian 2011 Department of Business Technology Aalto University School of Economics Abstract This study is to apply the quality function deployment (QFD) model in the Chinese heavy construction equipment market to improve the after-sales service. The main objectives of this study are to find out how to translate the customers’ needs into technical measurements by this
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point is Revenue Cycle. Sales cycle is the process businesses use to describe the financial progression of company’s accounts receivables from the beginning which the company acquire product to the end of cycle when the company received cash payments from customers in cash or within credit terms if there is credit sales of products. The sales accounting system of such an entity is relatively unaffected by whether the merchandise is acquired from others. Thus Sales cycle is a recurring set of
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http://www.researchandmarkets.com/reports/869/ Sales Force Structures and Strategies 2001: A Case Study Analysis of Effective Sales Force Management Description: As sales forces expand to maintain share of voice in an increasingly competitive market and physicians limit the time spent with sales representatives‚ ROI on detailing is in decline. Therefore‚ maximizing field force productivity is vital to the future success of all pharmaceutical companies. Sales Force Structures and Strategies 2001 is an
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Foreign Direct Investment (FDI) Definition: Foreign direct investment is of growing importance to global economic growth. This is especially for developing and emerging market countries. FDI from investors in developed areas like the EU and the U.S. provide funding and expertise to help smaller companies in these emerging markets to expand and increase international sales. Until recently‚ Southeast Asia was the greatest beneficiary of FDI. However‚ as of 2011‚ Latin America and the Caribbean
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extent do you agree with the suggestion that free trade is the basis of increased international well being?. Explain your reasoning. Economic globalization: the integration of national economies into the international economy through trade‚ foreign direct investment‚ capital flows‚ migration‚ and the spread of technology.[ Globalization‚ since World War II‚ is largely the result of planning by politicians to break down borders hampering trade to increase prosperity and interdependence thereby decreasing
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competition. Automation of one’s point of sale and inventory system puts you a step ahead in the game. It helps you conduct business transactions with ease as you only have to press a few keys. It liberates you from countless paper works as computation of the day’s sale and keeping track of inventory are done automatically. With these things in mind‚ the proponents hopes that upon completion of this Proposed Point of Sale and Inventory System‚ will find it of great value
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in retail - a boon or a bane What is FDI in retail????????????????????????? Foreign direct investment (FDI) refers to capital inflows from abroad that are invested to enhance the production capacity of the economy. However‚ FDI in retail is different from the investment in corporate‚ manufacturing‚ or infrastructure sectors. Retail can be single or multi brand and may be described as a sale to the ultimate consumer at a margin of profit. While the FDI in single-brand retailing was allowed
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Discuss and illustrate by way of examples the role that a sales person plays in modern marketing organisations There are various types of personal selling jobs‚ and the role of personal selling can vary from one company to another. Selling is one of the oldest professions in the world. The person in charge of the sales go by many names: salespeople‚ sales representatives‚ account executives‚ sales consultants‚ sales engineers‚ agents‚ district managers‚ marketing representatives‚ and account development
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TPS collects‚ stores‚ modifies‚ and retrieves the transactions of an organization. A transaction is an event that generates or modifies data that is eventually stored in an information system Nowadays‚ technology is getting broad‚ Computerized Sales and Inventory System is a new technology in the world of business. Our system benefits our client on saving information‚ high security on files and gives more accurate information about business. Co Tiong Bon Grocery embarked on the initiative during
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proposed system aims to provide the Grocery Store an effective and efficienct sales and Inventory System that will increase the production of the store. The proponents developed a system that will fit the needs of the users that has a specific task in the store. If also aims to provide the user to have easy and accurate information as they will use a computerized system. The proponents are now developing computerized sales and inventory for the store. The following will benefits from the study. MANAGER
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