Sales Force Selection The sales force is solely responsible for building the bottom line of an organization. It is the only department that brings in revenues & hence must be given due importance in the organizational structure. Selection of the sales force must be a careful process that ensures that top quality salesmen‚ who will exhibit motivation‚ a strong orientation towards results & loyalty to the company. Selection is the process of discovering the qualifications & characteristics
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Chapter 6 Process selection choices often have strategic implications for organizations. They can affect cost‚ quality‚ productivity‚ customer satisfaction‚ and competitive advantage. Process types include job shop‚ batch processing‚ repetitive processing‚ continuous processing‚ and projects. Process type determines how work is organized‚ and it has implications for the entire organization and its supply chain. Process type and layout are closely related. Layout decisions are an important aspect
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Selection Process Step 01- Interview After short listing the resumes the first step of selection process is interview. An interview give the employer opportunity to evaluate the candidate based upon certain criteria which include job knowledge‚ skills‚ abilities‚ personal attributes and others. Every organization has certain criteria for hiring an individual which depends about the job requirement. Skills play the most important part while hiring a graduate‚ these days organization do not have
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Operational Management The process selection 11th. Nov. 2012 The Process Selection There are many products design companies are usually used‚ one company may used one way of production which different than another company ‚ so there is maybe thousands of process designs ‚ but experts sort all the process to two main categories depend on two variables ( product standardization ‚ and product volume). First category is intermittent operations which is the process that used to produce a variety
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Question 1 (a) The 3 main roles that a sales manager should perform are listed as below: 1. Manage customer relationships 2. Serve as customer consultants 3. Manage the hybrid sales force Sales managers should firstly‚ continuously achieve a conversation with his or her customer‚ provide customized service and recommendations to them in order to increase customer retention. Secondly‚ sales managers should build ongoing relationships and profitable partnerships with his or her customers
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Relationship Management The aim : v to manage customer relationships v in an organized way supported by the salesprocess v based on v methodologies v softwares v collaboration : open/web‚ integrated/company server‚ ... vResource SDRC : “0 Sales Process” PLM software 21/10/2012 2 Why do a company need a salesprocess? ? 21/10/2012 3 1 27/10/2012 Why do a company need a salesprocess? 1. “To guide company and salespeople the way to success 2. To appear a customer as
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CHAPTER 1: INCIDENT The Transferred Sales Representative Harold Burns served as district sales representative for an appliance firm. His district covered the central part of a Midwestern state‚ and it included about 100 retail outlets. He had been with the company for 20 years and in his present job and location for 5 years. During that time he met his district sales quota each year. One day Burns learned through local friends that the wife of a sales representative in another district was
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Sales manager is an important position in a company. He does not only focus in sales alone‚ yet he needs to set sales objectives‚ forecasting‚ budgeting‚ organizing and salesforce’s recruitment. In order salesforce to achieve it objective‚ sales manager needs to create a positive environment for his salesforce. According to Barker (2001)‚ salesperson’s behavior is influenced by three groups of antecedents - activities of sales manager‚ characteristics of salesperson and an appropriate sales organization’s
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Promotion to Manager 1. Whom should Longman choose for area sales manager and why? Mr. Lester Longman should choose Steven Bellach. I think the key point of choosing Mr. Bellach or Ms. Bell for a senior area sales manager is which person is a proper sales manager who not only keeps the sales growth‚ but also has strong talent to motivate sales representatives. There is already an action by Mr. Longman that we cannot ignore; he already spent a lot of his time and expense choosing sales representatives
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improvements within an organization. This is not true. Benchmarking is a process that allows organizations to improve upon existing ideas. In order to eliminate myths and misconceptions about benchmarking it is important to know exactly what benchmarking is‚ the different types of benchmarking‚ the criticisms of benchmarking‚ and the ethical practices concerning benchmarking. 2. WHAT IS BENCHMARKING? “Benchmarking is simply the process of measuring the performance of one ’s company against the best
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